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Markets & PerformancePage 10
Shiji releases Q2 2026 Guest Experience Benchmark: Global satisfaction continues to rise as hotels respond faster and engage guests more effectively
Supplier News
July 17

Shiji releases Q2 2026 Guest Experience Benchmark: Global satisfaction continues to rise as hotels respond faster and engage guests more effectively

Global GRI reached 87.3% in Q2 2026, up 0.4pp year-over-year, with management response rates at 67.2% and average response time down to 3.7 days, per Shiji's latest benchmark.

Shiji Favicon
Shiji
SiteMinder: Total solar eclipse drives up to 76% growth in bookings for Spain’s hotels
Supplier News
July 17

SiteMinder: Total solar eclipse drives up to 76% growth in bookings for Spain’s hotels

SiteMinder data shows hotel bookings in Spanish eclipse-path regions up to 76% year-over-year ahead of the August 12, 2026 total solar eclipse, with ADRs rising as much as 85%.

Siteminder
SiteMinder
Spain
The World's Top Hotel Brands Are Quietly Building a $40,000 Cruise Category
Press Release
July 17

The World's Top Hotel Brands Are Quietly Building a $40,000 Cruise Category

GTC 2026 booking data shows hotel brand voyages averaging $40,000 now represent 5% of cruise bookings, driven by land-based brand loyalists cruising for the first time.

Internova Travel Group
Internova Travel Group
United States
New Report Shows Americans Are Reimagining Summer Travel, Not Canceling It
Press Release
July 16

New Report Shows Americans Are Reimagining Summer Travel, Not Canceling It

AHLA survey of U.S. travelers finds 56% still plan a summer trip despite rising costs, with travelers prioritizing hotel stays over cutting back on shopping, dining, and entertainment.

AH&LA Favicon
AH&LA
United States
Beyond RevPAR: Why the Hotel Performance Dashboard Is Expanding
Opinion Article
July 15

Beyond RevPAR: Why the Hotel Performance Dashboard Is Expanding

The article argues that Occupancy, ADR, and RevPAR are no longer sufficient, calling for dashboards that also track TRevPAR, ESG metrics, employee engagement, and real-time AI-driven analytics.

Dr Ajay Khatter
By Dr Ajay Khatter, Senior Lecturer in Hospitality Management, William Angliss Institute
Hotel Lobby
Opinion Article
July 15

How Europe’s Accommodation Sector Is Tackling Seasonality

The European Accommodation Barometer finds hoteliers are combining dynamic pricing, OTA partnerships, and event-driven strategies to reduce reliance on July-August, when 31% of all EU tourism nights are concentrated.

Peter Lochbihler
By Peter Lochbihler, Global Director Public Affairs, Booking.com
Logo 'HVS International'
Report
July 15

The Serviced Apartment Sector in Europe 2026

A European serviced apartment survey covering 13,000 units finds 2025 RevPAR under pressure across most markets, while GOP margins continue to outperform comparable hotels due to leaner staffing and F&B cost structures.

Tabitha WatkinsLuisa Russell
By Tabitha Watkins and Luisa Russell
Ad #1 Hotel PMS
See why hotels are switching to Mews

Revenue up. Manual work down. Hotels using Mews see 35% higher RevPAR and 45% more upsells. Book a free demo. 

Mews
Mews
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
Great Guest Rooms, Improved Hotel Upkeep Drive Surge in Hotel Guest Satisfaction, JD Power Finds
Press Release
July 15

Great Guest Rooms, Improved Hotel Upkeep Drive Surge in Hotel Guest Satisfaction, JD Power Finds

JD Power's 30th annual study finds North America hotel guest satisfaction up 13 points to 665/1,000, with value, F&B, and facilities leading gains across all nine segments.

J.D. Power
J.D. Power
United States
Str bis
Press Release
July 14

June events lifted Sydney hotel performance

Sydney hotels posted June 2026 RevPAR of AUD180.77, up 3.7% year-over-year, with VIVID Sydney, the Al Shami concert, and the Sydney Film Festival driving peak occupancy of 92.7% on June 6.

CoStar Favicon
CoStar
Sydney, Australia
Brazil hotel prices shot up 22% in H1 2026: What's behind the surge?
Report
July 14

Brazil hotel prices shot up 22% in H1 2026: What's behind the surge?

Lighthouse data shows Brazil hotel rates surged 22% YoY in H1 2026 across 34 of 35 tracked destinations, driven by record household earnings growth and 37% international arrivals growth in 2025.

Joe Hanly
By Joe Hanly, Writer and Content Creator, Lighthouse
Brazil
Str bis
Press Release
July 14

Grand Prix drove Monaco ADR and RevPAR to record-highs

Monaco hotels hit all-time highs in ADR (EUR 3,944.81) and RevPAR (EUR 1,031.52) in June 2026, fueled by the Formula 1 Grand Prix shifting from its usual May slot.

CoStar Favicon
CoStar
Monaco, Monaco
Str bis
Press Release
July 14

Bad Bunny and BTS boosted Madrid hotel room rates

CoStar data shows Madrid hit record June ADR of EUR199.97 and RevPAR of EUR164.32, driven by Bad Bunny's 10-night stadium run and BTS's Arirang World Tour shows.

CoStar Favicon
CoStar
Madrid, Spain
TRI Hospitality Consulting
Press Release
July 13

Minor Wellness Hotels Take Lead Across 2025 Performance Metrics

Minor Wellness hotels outpaced Major Wellness on ADR, RevPAR, and GOPPAR in 2025 for the first time, signaling a shift toward targeted wellness investment over expansive offerings.

HotStats Limited Favicon
HotStats and RLA Global
Str bis
Press Release
July 10

U.S. hotel results for week ending 4 July

U.S. hotels posted strong year-over-year gains for the week of 28 June–4 July 2026, with RevPAR up 10.9% to $106.66, boosted by America 250 celebrations in Washington D.C. and Philadelphia.

CoStar Favicon
CoStar
United States
HVS ANAROCK MONITOR, June 2026
Report
July 10

HVS ANAROCK MONITOR, June 2026

India's hotel sector showed strong year-on-year gains in May 2026 vs. May 2025, with healthy ADR growth and occupancy recovery driven by domestic travel, corporate demand, and MICE activity.

Akash DattaDipti MohanDhwani Gupta
By Akash Datta, Dipti Mohan, and Dhwani Gupta
India
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
European tourism holds firm despite rising uncertainty and changing traveller priorities
Press Release
July 9

European tourism holds firm despite rising uncertainty and changing traveller priorities

ETC's Q2 2026 report shows Europe arrivals up 5% year-to-date, with Greece, Italy and Malta leading growth, but Middle East conflict dampened aviation and hurt Cyprus and Türkiye.

European Travel Commission (ETC) Favicon
European Travel Commission (ETC)
Logo 'HVS International'
Report
July 8

Copenhagen Market Pulse 2026 – Full Steam Ahead in the North

Copenhagen's hotel market hit pre-pandemic occupancy levels in 2025 at ~77%, posted the largest hotel value increase in HVS's 2026 European index at 5.9%, and faces a constrained supply pipeline following new city-centre development restrictions.

Maxime GauthierAlexandra DumoulinLesley Parrott
By Maxime Gauthier, Alexandra Dumoulin, and Lesley Parrott
Copenhagen, Denmark
Booking.com
Press Release
July 8

From child-free escapes to 'extreme' day trips: The trends redefining Britain's summer holidays

Booking.com's Summer Getaway Report finds 71% of Brits plan to visit somewhere new in 2026, with same-day international return flights up 62% and average holiday budgets reaching £1,526.

Bookingcom
Booking.com
United Kingdom
Hospitality Isn’t Ready for the Future Guest
Interview
July 8

Hospitality Isn’t Ready for the Future Guest

Jamie Lane of AirDNA joins an STR Global Unlocked podcast episode to explore how AI-driven economic shifts, including job displacement and income redistribution, could reshape who travels, how often, and where.

Jamie  LaneSimon Lehman
Jamie Lane in conversation with Simon Lehman
Str bis
Press Release
July 3

U.S. hotel results for week ending 27 June

U.S. hotel ADR rose 9.2% and RevPAR climbed 9.6% for the week of 21-27 June 2026, with Miami and San Francisco seeing outsized gains driven by FIFA World Cup matches.

CoStar Favicon
CoStar
United States
Page 10 of 20
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World Panel

Visioning a Post-COVID Era in CRM & Loyalty

Henri Roelings
By Henri Roelings
Expert Views (5)
Mikael Fries
Mikael Fries

The COVID-19 pandemic has imposed a new set of challenges for hoteliers, making it critical to ensure that they are leveraging the right tools and technology such as CRM solutions. NextGuest's new Customer Data Management Platform provides an unmatched centralized platform where various data sources are integrated, providing hoteliers with one single source of truth.

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