In a groundbreaking collaboration, Novotel Hotels and ALL, Accor’s booking platform and loyalty programme are proud to announce the opening of. "La Suite Novotel by ALL.com" - an exclusive permanent hotel room within the legendary Parc des Princes stadium, home of the Paris Saint-Germain (PSG) football club, one of the biggest in the world.
AMSTERDAM, THE NETHERLANDS (09/30/2024) — Revinate, a global direct bookings platform leader powered by class leading data platform management and guest communication solutions for the hospitality industry, is proud to announce that it has obtained its certification under the Data Privacy Framework (DPF). This certification underscores Revinate’s long-standing commitment to the privacy and security of its customers’ data, aligning with the highest standards for data protection both in the United States and internationally.
Festival of the Dead, Trick or Treat, Dia de los Muertos. Despite the spooky vibes, the calendar's darkest holiday looks welcoming and friendly this year. ALL has haunted hotels and spine-chilling activities on offer for the iconic night of 31 October.
IHG Hotels & Resorts turned festival goers world’s upside down with the debut of IHG Hotels & Resorts Flipped at Lollapalooza Berlin last weekend. The playful, upside-down hotel room captivated the crowd and portrayed the spirit of Berlin amongst the vibrant atmosphere of Lollapalooza. Throughout the weekend, the unique photo hotspot was a must-see attraction, and gave guests the opportunity to capture their ultimate festival moment whilst inviting them to step into a world where hospitality meets the unexpected.
The top-ranking hotel owners and operators across Australia and New Zealand (ANZ) have remained unchanged over the past year. But some well-established owners in the mid-ranks dropped down in the top 10 list as their competitors acquired and developed new assets, new CBRE research shows.
RoomPriceGenie, developer of an award-winning revenue management solution for hotels, is proud to announce the launch of the free, online Revenue Management Content Library, which gives independent hotels the tools necessary to boost bookings and maximise revenue.
Cybercrime and online fraud is not new, and is something many companies from across a wide range of industries have to contend with as a persistent reality of our increasingly digital lives. In fact, according to the Identity Theft Resource Centre, data compromises were up 14% YOY in the first half of 2024 and phishing is the single most common form of cybercrime with an estimated 3.4 billion emails being sent every day.
The current battleground for the big hotel chains is not pipelines, but loyalty members. Marriott may be the leader in terms of portfolio, but the size of its loyalty programme, Marriott Bonvoy, is being challenged by Hilton Honors.
In the highly competitive world of hospitality, investing in the growth and development of the people on your teams is not just a luxury—it’s a necessity.
Following record-breaking air travel over Labor Day weekend, the U.S. Travel Association along with Ipsos released survey results underscoring traveler preference of biometric technology screening to keep air passengers safe and provide greater efficiency at airport checkpoints.
A new Censuswide survey by Beaches Resorts reveals every member of the family wants a seat on the plane. The Caribbean's leading family-friendly all-inclusive resort brand tapped into the ultimate experts in family travel, parents themselves, by polling more than 1,000 North American families with respondents ages 25-45. The results uncovered a growing desire to bring three or more generations together for more diverse and enriching family travel experiences. Among the findings, 74% of respondents who have taken a multi-generational vacation remain excited by the idea of extended family getaways, with 67% of all parents prioritizing family travel to maximize time across generations.
Historically, hotel owners have had the option to either affiliate with a known brand or operate independently. Affiliating with a brand provided access to a reservation system, loyal customers, communal marketing programs, a known identity among consumers, and a sense of stability within the finance and investment community. Brand affiliation, however, comes with costs. Owners pay a variety of fees for royalty, marketing, reservation, and guest loyalty programs, and need to conform to facility, service, and operating standards.
Contrary to the pessimists who dwell on seeing the glass as half-empty, while it steadily filled up over the weeks, the final result is very positive. It is generally satisfying both in terms of numbers and the overall sentiment of having successfully hosted a major global event without major hitches.
In today's competitive market, creating memorable experiences for guests is no longer just a nice-to-have – it's essential for hospitality brands that want to thrive. The most successful hotels, resorts, and restaurants have figured out that putting customers at the heart of everything they do is the key to building loyalty and driving growth. But how exactly do they create a truly customer-centric culture? Let's look at some valuable lessons we can learn from top hospitality brands.
Raised in New Delhi into a family where few have had the chance to travel abroad, it was always a dream of Sarthak Sharma’s to explore and immerse himself overseas. Yet, like many at the crossroads of choosing a university course - he was torn between a safe, traditional engineering course at a local university or an international university that would offer him a progressive and future-proof career.
If you walked into the Pearl Hotel in Waikīkī in 2019, you’d see a fairly typical mid-century hotel with questionable architecture, lacking amenities and in need of major upgrades throughout. But that’s not what my team and I saw. We saw an underutilized asset in an ideal location with the potential to become a truly special, high-design oasis. That vision became what is today Romer House Waikīkī-a completely reconfigured space complete with an elevated pool oasis and an expansive lobby restaurant.
The hospitality sector is on the brink of a remarkable boom, poised to outperform the broader U.S. economy in 2024. With consumer spending on international travel and live entertainment rising by nearly 30% in 2023, this surge in “YOLO” (you only live once) spending represents a golden opportunity for emerging and legacy brands to carve out their niche in the thriving hospitality market.
Office to hotel redevelopments accounted for a fifth of the £2.4 billion invested in the UK hospitality sector in 2023, according to data released earlier this year. Following the news that London’s iconic BT Tower will become a hotel, this trend is transforming cities and its increasingly vacant spaces.
From Dylan Thomas, I quote: "Do not go gentle into that good night. Rage, rage against the dying of the light." You my hotel friends are “the light”.
The same way nuptials or newborns are celebrated, IHG Hotels & Resorts is commemorating another one of life’s biggest moments, retirement. 2024 is a record-breaking year for the retirement age milestone in the U.S., with an average of 11,000 Americans a day expected to celebrate their 65th birthday through yearend.