Operations & Strategy

Marriott International Named in Top 5 of 2024 PEOPLE® Companies that Care List

Great Place To Work® and PEOPLE magazine have recognized Marriott International as one of the 2024 PEOPLE® Companies that Care. This marks Marriott International’s (Marriott) fifth consecutive year on the list and highest placement to date at number four. Marriott’s inclusion on the list is a recognition of the company’s focus on its sustainability and social impact platform, Serve 360: Doing Good in Every Direction.

Choice Hotels Announces First Contract Awarded Under Recently Reintroduced SOAR Program to Support Hotel Ownership Opportunities for Historically Underrepresented Entrepreneurs

Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, announced its first contract under the recently reintroduced SOAR (Supporting Ownership Access and Representation) program, designed to create hotel ownership opportunities for underrepresented entrepreneurs. Damon Healey of Eternal Companies, a real estate investment and asset management firm, executed a contract to convert two hotels in Georgia to Suburban Studios, one of Choice's four extended stay brands. The pair of properties opened on May 30.

Introducing La Dolce Vita Orient Express: Reservations Open For Italy’s First Luxury Train

Italy's first luxury train, La Dolce Vita Orient Express, will commence its covetable journeys in Spring of 2025, with bookings now open at orient-express.com. The new all-inclusive train journey provides eight exclusive round-trip "Made in Italy" itineraries departing from Rome, highlighting sought-after destinations like Venice, Matera, Tuscany, Piedmont, Portofino, Abruzzo and Sicily. On-board, guests will enjoy dishes created by acclaimed three-Michelin starred Chef Heinz Beck, who will oversee cuisine onboard the rail journeys.

The Airbnb Dilemma: Privacy, Pricing, and the Shift Back to Hotels

In a world where your weekend getaway could come with hidden cameras, choosing between Airbnb and traditional hotels is an important decision. In recent months, there have been news reports about Airbnb guests secretly recorded by the hosts of the properties they’ve rented. This blatant invasion of privacy is very concerning, and it’s important to consider the potential outrage if this had occurred within a well-established hotel brand. Yet the hospitality industry remains relatively silent on this issue.

Dress Code Considerations and Best Practices

There is no single dress code law that hoteliers can look to for guidance when it comes to dress code policies, which can make their drafting and enforcement tricky. However, employee dress codes can be a valuable tool for hotels. They can help hotels make a positive first impression and set the tone for a pleasant guest experience.

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