Operations & Strategy Supplier News - Hospitality Net

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March 18, 2024

Hotelogix and KePSLA join hands to help hotels with efficient guest feedback collection and management

Hotelogix, a globally leading cloud-based hospitality technology provider, has announced the integration of its Hotel PMS with KePSLA, an online reputation management platform. This strategic integration aims to revolutionize how hotels collect, manage, and leverage guest feedback to understand their sentiment, identify areas of improvement to act accordingly, ultimately leading to enhanced reputation, more sales and revenue.

March 6, 2024

Hotelogix becomes the leading Cloud Hotel PMS in the Philippines

Hotelogix, a globally leading cloud-based hospitality technology provider, proudly announced that it has become the leading Cloud-based Property Management System for Hotels in the Philippines. This significant milestone was achieved following the successful signing of 57 properties with 7437 rooms belonging to the Global Comfort Group Corporation (GCGC), marking a monumental moment in Hotelogix's expansion within the Southeast Asian region’s hotel industry.

March 5, 2024

Kempinski Hotels elevates luxury hospitality standards prioritizing guest experience amid industry recovery

Shiji, the global hospitality technology innovator, analyzed thousands of guest reviews and found that Kempinski Hotels moved to first place in the Brand Competition analysis in 2023. Despite the challenges posed by the hospitality recovery period, Kempinski Hotels, the world's oldest luxury hotel group with 832 properties worldwide, has demonstrated unwavering dedication to elevating guest experiences. Kempinski Hotels invested significant effort into leveraging Shiji ReviewPro’s Brand Competition feature to analyze guest feedback data and make data-driven guest experience decisions.

February 23, 2024

Cybersecurity in the Hospitality Industry

Digital transformation is redefining many aspects of the hospitality industry, and the importance of cybersecurity cannot be overstated. The recent spate of high-profile incidents is a reality that many in the industry are coming to grips with. No entity, regardless of size or stature, is immune to the threats posed by cybercriminals. In building our products, I paid a lot of attention to this element, and we researched and learned a lot along the way. Taking from everything we learned, I’d like to offer some perspectives on the nature of these threats and the strategies and practices that can help safeguard hotels and their guests.

February 20, 2024

WorldVia Uses AI to Empower Travel Entrepreneurs with New Upgrades to WorldVia PRO

WorldVia Travel Group, a collection of leading travel brands and host agency in the United States, has unveiled the latest tech enhancements to WorldVia PRO, the company’s cutting-edge business management platform for travel agents and advisors. WorldVia PRO’s newest upgrades will supplement the platform to further serve as an inclusive tool for equipping travel professionals with the resources needed to efficiently manage and plan travel for their clients. The new WorldVia PRO tech features release also commemorates the platform’s launch one year ago and comes on the heels of a prior set of augmented features in November 2023.

WorldVia Travel Group

February 20, 2024

Zouk Group Selects UrVenue as Technology Partner for Global Expansion

Zouk Group, a global lifestyle brand specializing in nightlife, entertainment, and dining, has selected UrVenue, pioneer of nightlife technology, as its global technology partner, expanding their current partnership to Zouk Group’s nightlife venues in Singapore, Japan, and Malaysia. Zouk Group and UrVenue first became partners in 2021 with the opening of Zouk Nightclub, AYU Dayclub, FUHU restaurant, and RedTail social gaming bar, all of which are located within Resorts World Las Vegas, a 3,500-room luxury resort on the Las Vegas Strip.

February 6, 2024

Langham Hospitality Group enhances guest experiences with Shiji's cutting-edge PMS technology

Langham Hospitality Group (LHG) has strengthened its service capabilities across its hotel portfolio with the deployment of Shiji Group’s Shiji Enterprise Platform PMS. The collaboration is a testament to the view that service excellence combined with cutting-edge technology can produce vastly superior outcomes for end users.

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The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter.

February 2, 2024

Visual Matrix Unveils Onscreen Guidance Tool to Enhance User Experience with Cloud PMS Software

Visual Matrix, a leading provider of innovative cloud-based Property Management System (PMS) solutions, announces the launch of an enhanced Onscreen Guidance Tool, designed to accelerate the learning curve and improve user experience with their Cloud PMS software.

Visual Matrix Property Management System (Image Technology Systems)

December 1, 2023

Knowland Announces Certification Program to Advance Sales Proficiency and Increase Hotel ROI

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced today the Knowland Certification Program. The program includes three certification credentials to help hotel sales professionals level up their skill sets, elevate their professional profile, and demonstrate proficiency with management. Knowland users can enroll in the certification course at https://academy.knowland.com.

The Knowland Group

August 3, 2023

Mews expands with new offices in the heart of Amsterdam and Barcelona

Mews, the industry-leading hospitality cloud, has opened two new offices in Amsterdam and Barcelona, building on the momentum of its strategic growth that saw a 116% revenue increase and a Series C investment of $185 million in 2022.

June 27, 2023

GAEMI Hotel Delivery Robot by ROBOTIS

ROBOTIS will be attending HITEC Toronto 2023, the world's largest hospitality technology conference to be held at the Metro Toronto Convention Centre in Toronto, Canada from June 26 – 29, 2023. Bringing in thousands of hospitality professionals from over 60 countries, HITEC Toronto provides exhibitors with the opportunity to showcase their products and services to high level professionals and key decision makers in the industry, enhancing their brand awareness and global visibility.

June 6, 2023

Two Easy Ways to Increase Your Hotel’s Security and Compliance

In honor of National Safety Month in June, we wanted to share a couple of proven ways for keeping your hotel staff safe on the job and protecting your bottom line from fraudsters.

Visual Matrix Property Management System (Image Technology Systems)

May 22, 2023

Virtuoso® Shares Insights on Soaring Luxury Travel Demand

Virtuoso®, the leading global network specialising in luxury and experiential travel, is hosting its 2023 Symposium last week in Montréal, Québec. During the event’s General Session, Virtuoso Executive Vice President David Kolner presented proprietary data and industry insights before an audience of the industry’s top professionals from 35 countries.

The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter.

April 11, 2023

Tripadvisor report reveals strong growth in review submissions and improvement in fraud detection rates

Tripadvisor®, the world's largest travel guidance platform, released the third edition of its Review Transparency Report, revealing detailed trends around review contributions and the steps taken to ensure the integrity of user-submitted content.

March 29, 2023

Sertifi Releases Hospitality Survey, Discovering New Ways the Hospitality Industry Can Automate Processes

Sertifi, developers of a complete agreements platform designed for hospitality and travel companies, partnered with Women Leading Travel & Hospitality to survey over 100 hotels, venues, and travel advisors and evaluate how they’re finalizing agreements and payments for events and group travel.

Flywire and Sertifi

March 16, 2023

Cloudbeds Launches Inaugural State of Independent Lodging Report

Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced the launch of its inaugural State of Independent Lodging Report. The first installment of the report, which will be released annually, offers a unique and data-rich view into the independent lodging segment, including data from property types and segments often overlooked in industry reporting.

January 19, 2023

CCPA, CPRA and the changing privacy landscape

The protection of customer data is a crucial component of every hotelier’s digital strategy. Given the recent passage of new legal provisions in California, online privacy concerns are more important than ever. What are the new measures, and how will they impact the hospitality business? Here’s what you need to know.

January 6, 2023

HotelRunner joins FITUR Madrid, the first global exhibition of the year

HotelRunner, the leading global travel technology provider, announces its participation in FITUR Madrid 2023 as an exhibitor between January 18th and 22nd. The event will function as an accelerator for the existing global growth initiatives and a springboard for new partnerships in Spanish-speaking regions. HotelRunner will present its adaptive and data-driven technology at Hall 8 - Booth 8D52.

December 19, 2022

M3 Minutes - Hotel Stories - Kristy Ingram

Listen in to this episode of the Hotel Stories series starring M3's Kristy Ingram! As a former hotelier, Kristy dives in on some of the unexpected stories and some interesting guest experiences she witnessed. Make sure to tune in as you don't want to miss out on this episode!

December 9, 2022

Hotel night auditor: What is it, and what are their duties?

No matter the circumstances, some tasks in a hotel have to be done daily to keep operations smooth and the business on track. The role of the night auditor fits that description with its high level of responsibilities at unusual hours, to empower daytime operations to flourish.