Operations & Strategy Supplier News

December 1, 2023

Knowland Announces Certification Program to Advance Sales Proficiency and Increase Hotel ROI

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced today the Knowland Certification Program. The program includes three certification credentials to help hotel sales professionals level up their skill sets, elevate their professional profile, and demonstrate proficiency with management. Knowland users can enroll in the certification course at https://academy.knowland.com.

The Knowland Group

Supplier News

August 3, 2023

Mews expands with new offices in the heart of Amsterdam and Barcelona

Mews, the industry-leading hospitality cloud, has opened two new offices in Amsterdam and Barcelona, building on the momentum of its strategic growth that saw a 116% revenue increase and a Series C investment of $185 million in 2022.

Mews

Supplier News

June 27, 2023

GAEMI Hotel Delivery Robot by ROBOTIS

ROBOTIS will be attending HITEC Toronto 2023, the world's largest hospitality technology conference to be held at the Metro Toronto Convention Centre in Toronto, Canada from June 26 – 29, 2023. Bringing in thousands of hospitality professionals from over 60 countries, HITEC Toronto provides exhibitors with the opportunity to showcase their products and services to high level professionals and key decision makers in the industry, enhancing their brand awareness and global visibility.

ROBOTIS

Supplier News

June 6, 2023

Two Easy Ways to Increase Your Hotel’s Security and Compliance

In honor of National Safety Month in June, we wanted to share a couple of proven ways for keeping your hotel staff safe on the job and protecting your bottom line from fraudsters.

Visual Matrix Property Management System (Image Technology Systems)

Supplier News

May 22, 2023

Virtuoso® Shares Insights on Soaring Luxury Travel Demand

Virtuoso®, the leading global network specialising in luxury and experiential travel, is hosting its 2023 Symposium last week in Montréal, Québec. During the event’s General Session, Virtuoso Executive Vice President David Kolner presented proprietary data and industry insights before an audience of the industry’s top professionals from 35 countries.

Virtuoso

Supplier News

April 11, 2023

Tripadvisor report reveals strong growth in review submissions and improvement in fraud detection rates

Tripadvisor®, the world's largest travel guidance platform, released the third edition of its Review Transparency Report, revealing detailed trends around review contributions and the steps taken to ensure the integrity of user-submitted content.

TripAdvisor

Supplier News

March 29, 2023

Sertifi Releases Hospitality Survey, Discovering New Ways the Hospitality Industry Can Automate Processes

Sertifi, developers of a complete agreements platform designed for hospitality and travel companies, partnered with Women Leading Travel & Hospitality to survey over 100 hotels, venues, and travel advisors and evaluate how they’re finalizing agreements and payments for events and group travel.

Flywire and Sertifi

Ad #1 Hotel PMS

See why hotels are switching to Mews

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Mews

Ad AI Hospitality

Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer.

Lighthouse

Supplier News

March 16, 2023

Cloudbeds Launches Inaugural State of Independent Lodging Report

Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced the launch of its inaugural State of Independent Lodging Report. The first installment of the report, which will be released annually, offers a unique and data-rich view into the independent lodging segment, including data from property types and segments often overlooked in industry reporting.

Cloudbeds

Supplier News

January 19, 2023

CCPA, CPRA and the changing privacy landscape

The protection of customer data is a crucial component of every hotelier’s digital strategy. Given the recent passage of new legal provisions in California, online privacy concerns are more important than ever. What are the new measures, and how will they impact the hospitality business? Here’s what you need to know.

Cendyn™

United States

Supplier News

January 6, 2023

HotelRunner joins FITUR Madrid, the first global exhibition of the year

HotelRunner, the leading global travel technology provider, announces its participation in FITUR Madrid 2023 as an exhibitor between January 18th and 22nd. The event will function as an accelerator for the existing global growth initiatives and a springboard for new partnerships in Spanish-speaking regions. HotelRunner will present its adaptive and data-driven technology at Hall 8 - Booth 8D52.

HotelRunner

Supplier News

December 19, 2022

M3 Minutes - Hotel Stories - Kristy Ingram

Listen in to this episode of the Hotel Stories series starring M3's Kristy Ingram! As a former hotelier, Kristy dives in on some of the unexpected stories and some interesting guest experiences she witnessed. Make sure to tune in as you don't want to miss out on this episode!

Ad AI Hospitality

Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer.

Lighthouse

Supplier News

December 9, 2022

Hotel night auditor: What is it, and what are their duties?

No matter the circumstances, some tasks in a hotel have to be done daily to keep operations smooth and the business on track. The role of the night auditor fits that description with its high level of responsibilities at unusual hours, to empower daytime operations to flourish.

SiteMinder

Supplier News

November 29, 2022

NHLA Hotel Tech Conference to Showcase React Mobile 2.0 Employee Safety Devices

Members of the Nevada Hotel & Lodging Assn. will flock to Black Fire Innovation this week to attend the 2nd Annual Hotel Tech Conference on Nov. 30th. The event will give hotel, resort and casino operators continuing education on trending topics and the opportunity to see the latest technology innovations – including React Mobile 2.0, an employee safety solution that delivers the fastest response times, highest panic button reliability and beacon location accuracy.

React Mobile

Nevada, United States

Supplier News

November 21, 2022

React Mobile to Showcase its NEW Employee Safety Solution at OHLA Conference

Ohio hoteliers will “Dream Big” as they participate in the 2022 Ohio Hotel & Lodging Assn. Conference & Gala, to be held November 21 and 22 at the Hyatt Regency here. The reimaged conference, presented by Morgan Stanley, will feature immersive educational sessions on trending topics, including conversations on innovation and technology. In addition, a new, all day Exhibitor Marketplace will be held today from 9:30 a.m. to 5:00 p.m. that will enable attendees to connect one on one with leaders in the tech space — such as OHLA Allied Member React Mobile, that will showcase hospitality’s most responsive, reliable, and self-managing panic button solution.

React Mobile

Ohio, United States

Supplier News

November 3, 2022

Combined impact of flu and COVID-19 expected to continue to plague U.S. businesses this winter

Analysis by Reckitt's Lysol Pro Solutions, a science-led business to business offering, in partnership with BlueDot Inc., the leading artificial and human intelligence organization for detecting, assessing, and responding to global infectious diseases, indicates a potentially severe season of respiratory viruses this winter in the U.S.

Reckitt Benckiser, Inc. (Lysol)

Supplier News

October 21, 2022

M3 Minutes - Hotel Stories - Allen Read

Join us on our new Hotel Stories series as we talk to former and current hoteliers about their experiences in #hospitality! In this episode, we are joined by M3’s President, Allen Read.

Supplier News

October 18, 2022

Sabre survey reveals the shifting shape of corporate travel

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, today announced the results of a new survey of travel agents and Travel Management Companies (TMCs) in APAC, which reveals the changing face of corporate travel as industry recovery continues to gain strength.

Aven

Supplier News

October 7, 2022

Hotel star rating systems: Everything you need to know

Hotel star rating systems can sometimes seem confusing or arbitrary. But they are traditionally relied upon by guests looking to make the best accommodation choices.

SiteMinder

Supplier News

September 23, 2022

Hotel SOPs: Tips and examples to create your standard operating procedures

When quality, safety and consistency are at stake, hoteliers around the world turn to standard operating procedures (SOPs). It is a term that refers to more than a checklist of items but relies on careful consideration and training to achieve the desired outcome in the world of hospitality.

SiteMinder

Supplier News

September 21, 2022

React Mobile Unveiling Hospitality’s Most Responsive, Reliable, and Self-Managing Panic Button Solution to CHLA, AAHOA Members in San Diego

As hoteliers assemble in San Diego Oct. 6 to discuss California’s tourism recovery, hotel staffing challenges, and the guest journey during the Southern California Hotel Conference and Trade Show, React Mobile will be there to showcase its latest version 2.0 employee safety solution that delivers the fastest response times, highest panic button reliability and beacon location accuracy to hotels. With more focus being placed today on improving the employee experience, the React Mobile team will be on hand to answer questions surrounding legislative compliance, device reliability, alert validation, and more.

React Mobile

United States