Operations & Strategy Supplier News - Hospitality Net

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July 23, 2024

View Hotels selects Shiji F&B technology for seamless system integration

Shiji, the hospitality technology leader, proudly announces that View Hotels has chosen Shiji’s Infrasys Cloud POS and Digital Dine solutions for its Australian locations. Known for their exceptional guest service, contemporary accommodations, and prime locations, View Hotels sought a sophisticated, integrated solution to streamline operations and enhance service delivery. By adopting Shiji’s F&B Solutions, View Hotels has achieved seamless integration between Infrasys POS with their existing payment systems and PMS, ensuring an efficient, unified platform across all three locations in Sydney, Brisbane, and Melbourne.

July 22, 2024

HQ Announces Investment from Amex Ventures to Accelerate Growth of Corporate Mobility Platform and Expand Globally Across the Travel Industry

HQ, an industry-leading global enterprise solution for corporate ground transportation (mobility), announced today that Amex Ventures has made an investment to help accelerate the rollout of enhancements to its mobility platform, targeting both large enterprises and small to medium-sized businesses (SMBs). The announcement was shared at the GBTA 2024, a premier global event for the business travel industry in Atlanta, Georgia.

HQ and Amex Ventures

July 11, 2024

BCD survey reveals gap between travel policy and traveler compliance

UTRECHT, The Netherlands -- While many business travelers know of and often refer to their company’s travel policy, there’s still a gap between policy awareness and policy compliance, according to a recent BCD Travel survey of 1,200+ business travelers worldwide. The survey looked at changes in travel policies and traveler satisfaction with current regulations.

July 5, 2024

How to book revenue even when climate derails the guest experience

In this episode of Hotel Moment, host Karen Stephens is joined by Nick Cavanaugh, Founder and CEO of Sensible Weather. Together, they discuss the technical and financial aspects of providing a weather guarantee and how Sensible partners with hotels and booking platforms to integrate this service seamlessly into the booking flow. They also touch on the increased demand for travel insurance post-COVID, Sensible Weather’s strategic partnership with AMEX Ventures, and their plans for expanding their services within the hospitality and outdoor travel sectors.

By Karen Stephens, Chief Marketing Officer, Revinate, Inc.

July 4, 2024

Singapore, China and Japan are the top business travel destinations in Asia Pacific

According to BCD Travel’s Cities & Trends 2023 Asia Pacific Report, Singapore, Hong Kong and Bangkok are the most visited cities in the region by APAC business travelers. The intercontinental list is led by Frankfurt, London and Amsterdam. The report is based on BCD flight and rail data from 2023 in a range of APAC markets1.

June 24, 2024

NEW Group Itinerary Builder Developed by UrVenue + Club Med to Debut at HITEC

A new tool developed by UrVenue and Club Med will be unveiled this week at HITEC, held now through June 27 at the Charlotte (N.C.) Convention Center. The innovative Group Itinerary Builder provides a centralized way for hoteliers to build itineraries for groups while providing travelers with a clear view of their itinerary the entire time.

June 20, 2024

Unifocus Integrates With Nonius in a Tech Partnership That Connects Hotel Operations and Guest Experience

Unifocus, the hotel industry’s leading workforce management system, announced a partnership with Nonius, a global leader in guest-facing solutions for hotels. Under the agreement, Nonius’ cutting-edge platform integrates with the renowned Unifocus operations management system, enabling a holistic, guest-first approach to enhancing guest experiences, driving operational efficiencies and revenue uplift.

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June 13, 2024

BCD’s travel buyer survey reveals shifting priorities in corporate travel policies

Leading global travel management company BCD Travel’s recent study explores modern corporate travel policies and changes happening due to shifting priorities and trends. The results are based on an online survey from April 2024 of more than 200 travel buyers worldwide. The top three travel program priorities include duty of care, policy compliance and cost control. All three ranked highly in 2023 and have since gained importance. However, the ratings of other priorities went slightly down. Traveler satisfaction dropped in importance as one of the top priorities from 2021 to 2023 to fourth in 2024. Similarly, payment and expense were assessed lower than a year ago.

May 23, 2024

McAfee’s ‘Safer Summer Travel Report’ Reveals Over 25% of Americans Affected by Travel Scams

McAfee Corp., a global leader in online protection, today unveiled its ‘Safer Summer Travel Report,’ along with the Top 10 ‘Riskiest’ Destinations scammers exploit to lead travelers to malware or risky online sites where they could be scammed. The report unpacks insights on emerging trends and scam risks in summer travel, and highlights Americans’ growing concerns over increasingly believable, AI-generated online scams, including deepfakes. The global study surveyed 6,000 adults in the United States, the United Kingdom, France, Germany, Australia, and Japan.

April 29, 2024

Shiji Enterprise Platform PMS is selected by Melco Resorts & Entertainment to power its digital transformation

Shiji, the global hospitality technology innovator, has announced that Melco Resorts & Entertainment (Melco), owner and operator of integrated resort facilities in Asia and Europe has selected Shiji Enterprise Platform PMS to power their global portfolio of resorts. The company will begin implementation at their locations in Macau, completely transforming its current technical infrastructure.

Shiji and Melco Resorts & Entertainment Limited

April 19, 2024

Cyber Security in the Hospitality Industry

Cybersecurity in the hospitality industry is the software and processes that safeguard the vast array of sensitive data that hotels and resorts collect from their guests.

April 18, 2024

Shiji and Munich’s 4-star superior Platzl Hotels embody Bavarian hospitality excellence with integrated PMS and POS

Shiji, the global hospitality technology innovator, and Platzl Hotels, announce a strategic collaboration that integrates Shiji Enterprise Platform (PMS) and Infrasys Cloud POS into the Munich hotels’ tech stack. Renowned for their distinctive blend of Bavarian charm and personalized service, Platzl Hotels boast over 200 rooms in 11 room categories across two properties along with a wide array of F&B outlets, including the acclaimed Pfistermühle and the quaint Ayinger an der Au. Open since 1956, the hotel provides a traditional hospitality experience but required an update of its legacy systems to better serve their guests.

April 16, 2024

Cloudbeds Observes Shift Towards Longer Stays

Hospitality management platform Cloudbeds has observed a moderate (1%) uptick in medium-term stays globally in 2023, accompanied by a slight decline of 2% in short stays.

April 8, 2024

BCD Travel reveals the top destinations of 2023 for U.S. business travelers

According to BCD Travel’s Cities & Trends 2023 United States edition, Europe accounts for seven of the 10 most visited intercontinental cities for American business travelers, with London being the most popular. The report is based on BCD flight and car rental data in 2023 in the U.S.

April 5, 2024

Hotel brands: Complete guide to the top hotel chains

Hotel brands are unique identities created by hotel chains or individual hotels to stand out in the market. They represent a mix of services, designs, and experiences tailored to different types of guests, such as luxury seekers or budget travellers. These brands help hotels attract loyal customers, showcase what makes them special, grow their revenue, and compete effectively in the busy hospitality sector.

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April 5, 2024

The Travel Leader Podcast: Growing Self-Awareness with Stephanie Smith

On the latest episode of The Travel Leader Podcast Rachel Vandenberg asked about Stephanie’s story which is one of self-reflection, growth and pushing boundaries.

Cogwheel Marketing & Analytics

March 28, 2024

Revinate strengthens Senior GTM Leadership to accelerate growth on a global scale

Revinate, a global leader in hospitality technology, announces two appointments to its senior leadership team. Karen Stephens, Revinate’s current Chief Revenue Officer, will be the new Chief Marketing Officer. Doug Tilford joins the team as the new Chief Revenue Officer.

March 18, 2024

Hotelogix and KePSLA join hands to help hotels with efficient guest feedback collection and management

Hotelogix, a globally leading cloud-based hospitality technology provider, has announced the integration of its Hotel PMS with KePSLA, an online reputation management platform. This strategic integration aims to revolutionize how hotels collect, manage, and leverage guest feedback to understand their sentiment, identify areas of improvement to act accordingly, ultimately leading to enhanced reputation, more sales and revenue.

March 6, 2024

Hotelogix becomes the leading Cloud Hotel PMS in the Philippines

Hotelogix, a globally leading cloud-based hospitality technology provider, proudly announced that it has become the leading Cloud-based Property Management System for Hotels in the Philippines. This significant milestone was achieved following the successful signing of 57 properties with 7437 rooms belonging to the Global Comfort Group Corporation (GCGC), marking a monumental moment in Hotelogix's expansion within the Southeast Asian region’s hotel industry.

March 5, 2024

Kempinski Hotels elevates luxury hospitality standards prioritizing guest experience amid industry recovery

Shiji, the global hospitality technology innovator, analyzed thousands of guest reviews and found that Kempinski Hotels moved to first place in the Brand Competition analysis in 2023. Despite the challenges posed by the hospitality recovery period, Kempinski Hotels, the world's oldest luxury hotel group with 832 properties worldwide, has demonstrated unwavering dedication to elevating guest experiences. Kempinski Hotels invested significant effort into leveraging Shiji ReviewPro’s Brand Competition feature to analyze guest feedback data and make data-driven guest experience decisions.