A new tool developed by UrVenue and Club Med will be unveiled this week at HITEC, held now through June 27 at the Charlotte (N.C.) Convention Center. The innovative Group Itinerary Builder provides a centralized way for hoteliers to build itineraries for groups while providing travelers with a clear view of their itinerary the entire time.
Unifocus, the hotel industry’s leading workforce management system, announced a partnership with Nonius, a global leader in guest-facing solutions for hotels. Under the agreement, Nonius’ cutting-edge platform integrates with the renowned Unifocus operations management system, enabling a holistic, guest-first approach to enhancing guest experiences, driving operational efficiencies and revenue uplift.
Leading global travel management company BCD Travel’s recent study explores modern corporate travel policies and changes happening due to shifting priorities and trends. The results are based on an online survey from April 2024 of more than 200 travel buyers worldwide. The top three travel program priorities include duty of care, policy compliance and cost control. All three ranked highly in 2023 and have since gained importance. However, the ratings of other priorities went slightly down. Traveler satisfaction dropped in importance as one of the top priorities from 2021 to 2023 to fourth in 2024. Similarly, payment and expense were assessed lower than a year ago.
McAfee Corp., a global leader in online protection, today unveiled its ‘Safer Summer Travel Report,’ along with the Top 10 ‘Riskiest’ Destinations scammers exploit to lead travelers to malware or risky online sites where they could be scammed. The report unpacks insights on emerging trends and scam risks in summer travel, and highlights Americans’ growing concerns over increasingly believable, AI-generated online scams, including deepfakes. The global study surveyed 6,000 adults in the United States, the United Kingdom, France, Germany, Australia, and Japan.
Shiji, the global hospitality technology innovator, has announced that Melco Resorts & Entertainment (Melco), owner and operator of integrated resort facilities in Asia and Europe has selected Shiji Enterprise Platform PMS to power their global portfolio of resorts. The company will begin implementation at their locations in Macau, completely transforming its current technical infrastructure.
Cybersecurity in the hospitality industry is the software and processes that safeguard the vast array of sensitive data that hotels and resorts collect from their guests.
Shiji, the global hospitality technology innovator, and Platzl Hotels, announce a strategic collaboration that integrates Shiji Enterprise Platform (PMS) and Infrasys Cloud POS into the Munich hotels’ tech stack. Renowned for their distinctive blend of Bavarian charm and personalized service, Platzl Hotels boast over 200 rooms in 11 room categories across two properties along with a wide array of F&B outlets, including the acclaimed Pfistermühle and the quaint Ayinger an der Au. Open since 1956, the hotel provides a traditional hospitality experience but required an update of its legacy systems to better serve their guests.
Hospitality management platform Cloudbeds has observed a moderate (1%) uptick in medium-term stays globally in 2023, accompanied by a slight decline of 2% in short stays.
According to BCD Travel’s Cities & Trends 2023 United States edition, Europe accounts for seven of the 10 most visited intercontinental cities for American business travelers, with London being the most popular. The report is based on BCD flight and car rental data in 2023 in the U.S.
Hotel brands are unique identities created by hotel chains or individual hotels to stand out in the market. They represent a mix of services, designs, and experiences tailored to different types of guests, such as luxury seekers or budget travellers. These brands help hotels attract loyal customers, showcase what makes them special, grow their revenue, and compete effectively in the busy hospitality sector.
On the latest episode of The Travel Leader Podcast Rachel Vandenberg asked about Stephanie’s story which is one of self-reflection, growth and pushing boundaries.
Revinate, a global leader in hospitality technology, announces two appointments to its senior leadership team. Karen Stephens, Revinate’s current Chief Revenue Officer, will be the new Chief Marketing Officer. Doug Tilford joins the team as the new Chief Revenue Officer.
Hotelogix, a globally leading cloud-based hospitality technology provider, has announced the integration of its Hotel PMS with KePSLA, an online reputation management platform. This strategic integration aims to revolutionize how hotels collect, manage, and leverage guest feedback to understand their sentiment, identify areas of improvement to act accordingly, ultimately leading to enhanced reputation, more sales and revenue.
Hotelogix, a globally leading cloud-based hospitality technology provider, proudly announced that it has become the leading Cloud-based Property Management System for Hotels in the Philippines. This significant milestone was achieved following the successful signing of 57 properties with 7437 rooms belonging to the Global Comfort Group Corporation (GCGC), marking a monumental moment in Hotelogix's expansion within the Southeast Asian region’s hotel industry.
Shiji, the global hospitality technology innovator, analyzed thousands of guest reviews and found that Kempinski Hotels moved to first place in the Brand Competition analysis in 2023. Despite the challenges posed by the hospitality recovery period, Kempinski Hotels, the world's oldest luxury hotel group with 832 properties worldwide, has demonstrated unwavering dedication to elevating guest experiences. Kempinski Hotels invested significant effort into leveraging Shiji ReviewPro’s Brand Competition feature to analyze guest feedback data and make data-driven guest experience decisions.
Digital transformation is redefining many aspects of the hospitality industry, and the importance of cybersecurity cannot be overstated. The recent spate of high-profile incidents is a reality that many in the industry are coming to grips with. No entity, regardless of size or stature, is immune to the threats posed by cybercriminals. In building our products, I paid a lot of attention to this element, and we researched and learned a lot along the way. Taking from everything we learned, I’d like to offer some perspectives on the nature of these threats and the strategies and practices that can help safeguard hotels and their guests.
WorldVia Travel Group, a collection of leading travel brands and host agency in the United States, has unveiled the latest tech enhancements to WorldVia PRO, the company’s cutting-edge business management platform for travel agents and advisors. WorldVia PRO’s newest upgrades will supplement the platform to further serve as an inclusive tool for equipping travel professionals with the resources needed to efficiently manage and plan travel for their clients. The new WorldVia PRO tech features release also commemorates the platform’s launch one year ago and comes on the heels of a prior set of augmented features in November 2023.
Zouk Group, a global lifestyle brand specializing in nightlife, entertainment, and dining, has selected UrVenue, pioneer of nightlife technology, as its global technology partner, expanding their current partnership to Zouk Group’s nightlife venues in Singapore, Japan, and Malaysia. Zouk Group and UrVenue first became partners in 2021 with the opening of Zouk Nightclub, AYU Dayclub, FUHU restaurant, and RedTail social gaming bar, all of which are located within Resorts World Las Vegas, a 3,500-room luxury resort on the Las Vegas Strip.
Langham Hospitality Group (LHG) has strengthened its service capabilities across its hotel portfolio with the deployment of Shiji Group’s Shiji Enterprise Platform PMS. The collaboration is a testament to the view that service excellence combined with cutting-edge technology can produce vastly superior outcomes for end users.
Visual Matrix, a leading provider of innovative cloud-based Property Management System (PMS) solutions, announces the launch of an enhanced Onscreen Guidance Tool, designed to accelerate the learning curve and improve user experience with their Cloud PMS software.