Operations & Strategy Supplier News - Hospitality Net

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March 18, 2021

5 Different Travel Personas Every Hotelier Interacts With

Creating the right marketing strategy for your hotel has become a meticulous task. Guest experience is becoming more personalized and customized, especially post-COVID. Even the slightest mistake can lead to a potential marketing disaster. With social media, guests have the privilege of reporting their experiences to a larger audience with minimum effort. This can negatively impact your online reputation. So how do we personalize the guest experience with minimum errors and ensure an unlimited supply of happy hotel guests? The answer lies in the guest list itself, of course.

January 5, 2021

Win-River Resort & Casino Selects Agilysys Solutions To Streamline Guest Self-Service and Improve the Guest Journey

ALPHARETTA, GA. — January 5, 2021 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Win-River Resort & Casino has expanded its existing Agilysys relationship with the addition of Agilysys' modern cloud-native SaaS mobile solutions, rGuest Express for mobile check-in/out and IG OnDemand for contactless food and beverage ordering and payment, as well as IG KDS for kitchen order management.

November 26, 2020

5 Ways Hotels Can Boost Their Revenue Amid The COVID Chaos

These are unprecedented times we're living in. We've all experienced the effects of the pandemic and amidst this fear and uncertainty, global travel patterns have changed drastically over the year due to international travel restrictions, nation-wide lockdowns and people choosing to stay at home under self-quarantine- in Europe alone, occupancy rates dropped by almost 82% during the month of May 2020.

November 16, 2020

Checks And Balances: Can Pre-Trip Approval Boost Travelers’ Confidence?

There are many things we couldn't have imagined doing a year ago - wearing a surgeon's mask to buy groceries, working solely from home, and embracing tasks we once loathed. Along with filing taxes and tackling the kitchen junk drawer, getting approval for a trip used to be a tedious but necessary part of life. The pandemic has changed that. Some people are more reluctant to fly due to fear of contracting the virus and even where travel is permitted, are looking for reassurance that they're making the right decisions. The pre-trip approval process has morphed from last year's tedium to this year's source of comfort for business travelers.

November 2, 2020

Spotta puts bed bugs to the test

In its first year of operation, Spotta's Bed Pods have reduced the amount of bed bug incidents discovered by hotel guests from 50% to just 3.3% in its customers' properties.

Spotta Smart Pest Systems

October 28, 2020

Circa Resort & Casino Implements the InvoTech Uniform System for Contactless Uniform Distribution and Inventory Management

InvoTech Systems Inc. announced the recent implementation of its Uniform System at Circa Resort & Casino. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers, theme parks and production plants. The InvoTech System installed at Circa Resort & Casino manages the uniform inventory and assignments for 1,300 employees. Circa Resort & Casino joins InvoTech's extensive client portfolio of hotels and casinos worldwide. Click here for more information on InvoTech's Linen, Laundry and Uniform Systems.

Las Vegas, Nevada, United States

October 5, 2020

Going the Distance: 3 tips for essential travel

Sigmund Freud, the founder of psychoanalysis, coined the term 'Reiseangst' (from the German, 'fear of travel'). While we've seen a raft of new phrases in the last six months, this one's ripe for a revival. Even the most seasoned travelers find themselves weighed down with concerns that didn't exist previously. It's not surprising. Restrictions on international travel are slowly easing but they remain fluid. Quarantine requirements could change last-minute, there are fewer available routes and the travel experience is a far cry from what it was pre-pandemic. Back then, language barriers, cultural faux-pas, and minor transport delays were our biggest concerns.

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October 1, 2020

The Fabric of Business Travel - A message from Kurt Ekert, President & CEO

Martin Luther King, Jr. said, "The ultimate measure of a man is not where he stands in the moments of comfort, but where he stands at times of challenge and controversy." Well, we are certainly in such times. The pandemic has infected over 30 million people and caused over one million deaths. Economies are stretched to capacity and the social fabric of many societies has frayed and become disjointed.

September 25, 2020

Keep The Change: Will Business Travel Evolve For The Better?

The question facing many global businesses now is how travel will change. 9/11 changed the airline industry, the 2008 recession changed spending mindsets. Change is inevitable, of course.

September 3, 2020

HRS and Radisson Hotels Extend Partnership to Enhance Distribution Efficiency and Awareness of New Hygiene Protocols for Business Travelers

HRS, the leading global corporate lodging platform, extended its strategic partnership with Radisson Hotel Group. As corporate hospitality starts to rebound from the stark drop in volume due to the Coronavirus pandemic, this relationship benefits companies and the re-opening of Radisson properties on multiple continents.

HRS - Hotel Reservation Service

August 27, 2020

Corporate Travel: Business Travelers and Hotels Worldwide Gain Momentum via HRS' Clean & Safe Protocol

The "Clean and Safe Protocol" introduced by the leading corporate lodging platform HRS and Société Générale de Surveillance SA (SGS) in June is quickly becoming an important factor for corporate travel programs and their travelers. With business travel beginning to return, HRS sees that hotels with a "Clean and Safe" label are 35 percent more likely to get booked by business travelers. This result ties neatly to a wider HRS survey of global corporations in May, when 86 percent of respondents said they would prefer hotels that had implemented or revised specific COVID-19 hygiene measures.

HRS - Hotel Reservation Service

August 27, 2020

The 3 P’s Of Traveling During COVID

Concerns about business travel have left many scanning news headlines and feeling none the wiser. While travelers are increasingly confident that hotels, ride-sharing companies, and airports have safety and security measures in place, we don't always know what to consider and how to prepare for a trip.

August 25, 2020

Travelport Study: Majority Ready To Consider Domestic And International Travel But Only If These 10 Measures Are In Place

The majority of travelers are now ready to consider booking domestic and international trips, but only if airlines, airports, hotels and car rental companies collectively implement ten different safety measures throughout their journey, including fully flexible or refundable flight tickets. This is according to the results of new independent research released today by Travelport, a leading technology company serving the global travel industry.

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August 19, 2020

Cloudbeds’ 2nd Sentiment Survey of Independent Hoteliers reveals 58% are now open, yet sentiment remains cautious

Cloudbeds, a leading provider of cloud-based software solutions for more than 20,000 hotels, hostels, and vacation rentals across the globe, released the results of a follow-up sentiment survey with responses from 1,500+ independent owners and operators across over 100 countries. The first sentiment survey was conducted in May 2020.

August 17, 2020

Into The Unknown: Weighing Up The Risks Of Travel

I wasn't able to say goodbye to my wife and young daughters inside the airport terminal recently, as I normally do at this time of year, as they head off to spend their summer in France.

July 30, 2020

Five Things To Consider When Consolidating Your Travel Program

In the first segment of this two-part series, we covered what consolidation means in the context of managed business travel. I also outlined some key benefits of taking a consolidated approach, which is why it's widely considered a best practice for corporate travel programs.

July 27, 2020

How To Turn Travel Trepidation Into Creative Rocket Fuel

As many countries emerge out of lockdown, business travel is beginning to resume. It should come as no surprise. An Oxford Economics study found that each dollar invested in business travel can result in as much as $12.50 in revenue. Another recent survey by consulting firm Oliver Wyman found that nearly 60% of business travelers expect to travel the same amount or even more after the pandemic, due to a resurgence of business activity.

July 17, 2020

5 Ways Your Next Hotel Stay Might Be Different

As hotels gradually reopen their doors to guests around the world, we can expect some big changes to the guest experience. For one, health and safety measures have taken top priority, with many hoteliers launching new initiatives to step up their hygiene game and ready themselves for when it's safe to travel again.

July 7, 2020

CrossBorderMedCare Selects CoronaPass to Help Restore the Greek Hospitality Industry

CrossBorderMedCare will be using Bizagi's CoronaPass™ solution to help reinvigorate the hospitality industry in Greece. This important announcement comes as Greece reopens its borders to travellers today. Hospitality, travel, and tourism are among the sectors hardest hit by the stay-at-home measures that were encouraged to slow the spread of COVID-19 across the globe. By some estimates, the industry worldwide is projected to lose $1.2 trillion.

June 25, 2020

Why Now Is A Good Time To Consider Consolidating Your Travel Program

Whilst the COVID-19 pandemic has caused companies across the globe to restrict non-essential business travel, it has also served as a reminder to many about the importance of having a consolidated travel program.