AI-Powered Paid Ads Drive 3x Revenue Growth
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Case Studies
Abba Hotels boosted conversions 15% with Cendyn DMP metasearch campaigns
Spanish hotel group achieved 15% higher conversions and 27% revenue per click increase using centralized metasearch campaigns across Google, Kayak, and Tripadvisor.
Dreamplace reached +10% direct bookings with metasearch campaigns on Cendyn DMP
Dreamplace Hotels achieved 10% growth in direct bookings and 28x ROAS using Cendyn's platform for unified metasearch campaign management.
Case Study: How a GDN Campaign Tripled a Luxury Hotel’s Breakfast Package Production
A Chicago luxury hotel's Google Display Network campaign generated $150,000 in breakfast package revenue with 12.5:1 ROAS, tripling initial targets.
How hotels are shifting OTA bookings to direct channels and boosting revenue in months
Three hotels generated millions in direct revenue within months by segmenting OTA guests and sending personalized campaigns instead of generic promotions.
GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy's AI chatbot
GHT Hotels is a leading group with properties along the Costa Brava and Costa del Maresme, offering guests a mix of comfort, entertainment, and great seaside locations. As the group expanded, so did the challenges – particularly in managing customer service, staying on top of digital communication, and boosting direct bookings.
Lead nurturing champions: hotels mastering the human-digital balance
Most guests don’t book on their first interaction. They explore your website, fill out a form, or call the reservations team — then vanish. For many hotels, that’s the end of the conversation. But for hospitality leaders, it’s just the beginning.
A pragmatic, data-driven approach to direct bookings with Triptease
GCP Hospitality is a hotel management company operating a diverse portfolio of independent hotels and hostels across the Asia-Pacific region. With properties ranging from luxury resorts to brand-forward hostels, GCP operates a highly adaptive, analytics-first approach to revenue and distribution. While direct bookings are an important goal, GCP’s strategy centers on sustainable growth, healthy channel mix, and guest retention.
KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation
In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: giving staff more time for quality guest interactions and driving more direct bookings.
The value of listening: An analysis of how Voyages Indigenous Tourism Australia uses guest feedback to drive operational excellence
In today’s hospitality industry, guest expectations continue to rise, with real-time feedback playing a crucial role in shaping brand reputation and loyalty. For operators managing diverse and unique properties, fragmented systems for monitoring guest sentiment can hinder both operational agility and service recovery.
Royalton Resorts’ multi-market paid media success with 34x ROAS
Royalton Resorts, with properties throughout Mexico and the Caribbean, had two simple and straightforward goals for Black Friday:
Cinnamon Hotels & Resorts achieves +71% growth in website active users and +5% boost in conversion rate with Cendyn Web
Cinnamon Hotels & Resorts, Sri Lanka’s largest hotel chain with a diverse portfolio, operates across Sri Lanka and the Maldives, offering nature- and culture-based destination travel. When Sri Lankan tourism surged up 10.2% year-over-year in early 2025*— approaching pre-2018 visitor levels, Cinnamon Hotels & Resorts recognized a critical and timely opportunity. Modern travelers weren’t just seeking accommodation; they craved authentic stories, cultural connections, and experiences that would create lasting memories.
Hotel market segments: How top hotels turn data into bookings
Consider the last time you opened an email that felt like it was written just for you. How much of it did you read? Did you click through? Chances are, you did — that’s the power of personalization. And in hospitality, the way you get there is by knowing your hotel market segments.
How Brittain Resorts & Hotels generated $63 million in direct revenue in one year using Revinate
Founded in 1943, Brittain Resorts & Hotels (BRH) is the leading full-service hospitality management company in the southeastern United States. It is recognized for delivering exceptional guest experiences and operational excellence. With over 4,700 rooms, suites, and condos and more than 45 restaurants and bars under management, BRH brings deep expertise across all facets of hospitality, including operations, revenue management, sales, marketing, and HR.
Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ
At the heart of Midtown Manhattan, Refinery Hotel isn’t just a luxury lifestyle hotel—it’s a hub for innovation. By adopting LodgIQ’s revenue management system early on, the hotel didn’t just optimize pricing—it unlocked a new role for revenue leaders. For Michelle Sharma, Commercial Director at Refinery, LodgIQ became the catalyst that allowed her to move beyond revenue management, rate changes and pickup reports—and into a more strategic, cross-functional leadership role. With more time, sharper insights, and smarter recommendations, Michelle has redefined what revenue management can be.
How Hammock Beach Resort Thrives in a Data-Driven Culture
Hammock Beach Golf Resort & Spa is not a simple operation. With 275 luxury accommodations ranging from oceanfront hotel rooms to large private homes, nine pools, a dozen restaurants, two signature golf courses, and a private membership community, it’s more than just a resort – it’s a lifestyle destination.
How three of Mangia’s properties drove €1.7 million in direct revenue in year one using Revinate
Mangia’s is a distinguished Italian hospitality brand welcoming both Italian and international guests. With 16 properties across Sicily and Sardinia, the brand offers an authentic 'Made in Italy' experience that combines biophilic design, Mediterranean authenticity, sustainability, and the value of people. Each resort is uniquely designed to celebrate its natural surroundings — whether nestled in a pine forest, perched above turquoise waters, or steps from white-sand beaches. Mangia's is committed to creating immersive guest experiences centered on relaxation, flavor, and Italian warmth, making it a top destination for travelers to the region.
How Storey Hospitality recovered $213K+ in direct revenue in 6 months with Revinate and Safara
Based in Northern California, Storey Hospitality operates a curated portfolio of independent luxury hotels, resorts, villas, and furnished apartments around the world—from Fiji to Anguilla. Storey Hospitality takes a highly customized approach to management, celebrating the unique story, spirit, and history of each property to create magical, memorable guest experiences. Their commitment is to maximize value and return on investment.
Case Study: Boosting Direct Bookings through Strategic SEO Optimization
Over eight months, we implemented a strategic SEO optimization plan to help a hotel enhance its online visibility and drive organic search traffic for improved direct bookings. By focusing on technical audits, keyword strategy, on-page optimization, backlink development, and GBP/Google Maps revisions and citations, we transformed the hotel’s online presence and significantly increased organic traffic.
How Andronis increased email revenue by 600% with Revinate Marketing
Andronis is known for its high-end hospitality and personalised service in Greece’s most famous tourist spots, Santorini and Paros. It has a hand-picked selection of five award-winning luxury properties. Andronis invites travellers to experience the Aegean through a lens of understated luxury. With a commitment to delivering hospitality that goes beyond expectations, Andronis crafts experiences and memories that linger long after guests have departed.