Jonathan Wigley, CEO of Absolute Hotel Services Group announced today the cooperation with Amy Chen, CEO of The Harbour View Development Company Limited to manage and brand the largest Eastin property in Thailand, Eastin Hotel Harbour Bangkok.
Anantara Vacation Club, Asia's leading luxury vacation ownership concept, is pleased to announce that Maurizio Bisicky, formerly Chief Commercial Officer, has been promoted to Chief Operating Officer. In his new role, Maurizio will add Finance, Accounting, Legal, IT and Development & Construction to his current responsibilities of Sales & Marketing, Club Services, Club Resort Operations and Human Resources.
Each year the International Society of Hospitality Consultants (ISHC) honors a member for his or her outstanding contribution of volunteer time to the Society with the Chuck Pinkowski Member Service Award. At this year's Annual ISHC Conference in Bangkok, the award was presented to Chad Sorensen, Principal, CHMWarnick, an ISHC Chair Emeritus and the current Co-Chair of the Membership and CapEx Committees. Sorensen served on the ISHC Board of Directors (2013 – 2016) and has led numerous ISHC initiatives since becoming a member in 2008.
SureStay Hotel Group™ has made its debut in Asia, marking the start of a new era of quality, affordable accommodation in the region.
Flagship city hotel Haven"t Met Silom offers modern travellers a choice of unique and engaging destination experiences supported by a custom travel app.
AVANI Hotels & Resorts the Minor Hotels’ vibrant upscale lifestyle brand, is delighted to announce the appointment of Alejandro Bernabé as Vice President of Operations effective September 2017. Bernabé joined AVANI as Group Director in January this year. He reports directly to Robert Kunkler, Chief Operating Officer of Minor Hotels and is based at Minor Hotels regional office in Bangkok, which will further strengthen presence and resources in this key market.
Banyan Tree Hotels & Resorts welcomes Mr. Alexander Sheppard as its new Hotel Manager for Banyan Tree Bangkok.
Following an extensive redesign and refurbishment, Plaza Athénée Bangkok, A Royal Méridien Hotel will be unveiled on 6 October 2017 as The Athenee Hotel, a Luxury Collection Hotel, Bangkok. Now featuring a blend of contemporary and authentic Thai design elements, the opulent hotel will provide discerning travelers with a new experience in luxury and style.
Frasers Hospitality, a division of Frasers Centrepoint Limited, is enhancing and refreshing its Modena by Fraser serviced residence brand as part of its commitment to meeting the evolving needs of travellers through continuous innovation.
InterContinental Hotels Group has announced that female senior talent across Holiday Inn Express hotels in Southeast Asia (SEA) is at an all-time high. This follows the appointment of two GMs who completed the company's General Manager Express Lane programme.
Hotel Okura Co., Ltd. announced today that it will open The Okura Prestige Yangon, the first Okura Hotels & Resorts member hotel to operate in Myanmar, in 2020. For the operation and management of The Okura Prestige Yangon, Hotel Okura expects to sign a contract in August with a local alliance comprising Fujita Corporation, Tokyo Tatemono Co., Ltd., Japan Overseas Infrastructure Investment Corporation for Transport & Urban Development and Yangon Technical & Trading Co., Ltd., a subsidiary of Ayeyar Hinthar Holdings Co., Ltd.
Cendyn, the leading CRM and sales platform in the hospitality industry, has been selected as the partner of choice for Minor Hotels, a diverse spectrum of hotel chains and brands connected to the needs and desires of today's global travelers.Cendyn was selected by Minor Hotels to help drive loyalty and improve engagement with their guests to deliver the right communication, to the right guest, at the right time. Using unrivalled connectivity to third party vendors, reporting and analytics, Cendyn will provide all five brands in the Minor Hotels group with true intelligence of every guest, across all their hotels, no matter what channel they came through.Eric Cartwright, Director Loyalty & Partnerships, Minor Hotels, commented, "We are delighted to begin our relationship with Cendyn. As a CRM leader, Cendyn embodies what Minor Hotels feels to be a like-minded partner. While we grow beyond our current state, following our roadmap of expansion, we need to future-proof our customer platforms to allow us the ability to immediately recognize our valued, repeat guests as well as our first-time guests in a manner that augments our existing DISCOVERY loyalty program, by delivering insights on each individual so that we can drive loyalty through service delivery, analytics, and timely communication. As we expand, this platform will enable us to easily add functionality and service to our growing portfolio, without the need to rethink platforms."Cendyn will implement a guest intelligence solution utilizing data collected from multiple sources to provide a true, single profile of each guest. This visibility will enable every brand in the group to gain a clear understanding about the history and preferences of each guest in real time, regardless of how they booked."We are honored to be partnering with the prestigious Minor Hotels group. One thing that resonates with Minor Hotels is their drive to put the guest first in everything they do." said Charles Deyo, CEO & President of Cendyn. "Using Cendyn's fully integrated eInsight CRM solution will allow each of their five brands to harness their data to better understand their guests and improve how they engage and drive loyalty with them. Year on year, Cendyn's eInsight CRM customers continue to see increased brand loyalty from their guests which has led to significant return on investment for each of our clients. We look forward to seeing such growth with the Minor Hotels group."Using data to pave the way in how hoteliers communicate with their guests has revolutionized how they can learn more about their guests' interactions, drive direct bookings, maintain brand presence with their most valuable guests and stay competitive in their market. Cendyn's CRM and Loyalty Suite enables hoteliers to keep their guests at the forefront of what they do, and concentrate on providing exceptional, personalized customer service at all times.
A German national and graduate of the Hotel Management School in Dortmund, Mr. Sasse has been with Marriott International for almost two decades, out of which, 15 years in a senior leadership role in Sales and Marketing. Prior to joining the Sheraton Grande Sukhumvit Bangkok, Mr. Sasse has been exploring the world with various international assignments, including the Warsaw Marriott Hotel in Poland, the JW Marriott Absheron Baku in Azerbaijan and most recently at the London Marriott Hotel County Hall where he was responsible for the repositioning of the hotel following a multi-million pounds renovation. Notable achievements in his career include achieving outstanding team award 2010 as global account director; property sales leader award Europe in 2012; increasing market share in both 2012 and 2013 during his tenure at Warsaw Marriott Hotel as well as establishing JW Marriott Absheron Baku as the best for “overall guest satisfaction” within the JW Marriott portfolio in Europe. In his new role, Mr. Sasse will report to Mr. Richard Chapman – General Manager and will be responsible for spearheading a successful team of 40 associates and leading the Sales & Marketing strategies.
A German national who has held high-ranking positions with some of the world’s most recognizable luxury hotel groups has been named general manager of the flagship property for Sofitel Luxury Hotels in Southeast Asia. In June, Oliver Schnatz assumed the lead role at the Sofitel Bangkok Sukhumvit after spending almost three years as the hotel manager of the Siam Kempinski Hotel Bangkok. Since his first posting in Thailand in 2001 at the Four Seasons Hotel Bangkok, the 43-year-old has also served as general manager of Sri Panwa Resort in Phuket and executive assistant manager at the Mandarin Oriental Bangkok. Schnatz began his hospitality career in 1994 with Steigenberger Hotel near Frankfurt. Five years later, he took a job with Hotel Plaza Athenee New York as its assistant food and beverage manager. Schnatz has also worked at the Mandarin Oriental Hyde Park London and overseen the food and beverage departments at the Mandarin Oriental Munich and the Peninsula Hong Kong. He would also like to see the hotel become the “living room” for locals and the top choice in Bangkok for lunch, dinner, drinks, celebrations and meetings.
Michael Schlueter, General Manager of Royal Orchid Sheraton Hotel & Towers, proudly announces the appointment of Robert Luck Czeschka as Executive Chef
The inaugural 2017 South East Asia Hotel Investors' Summit, held June 13-14 in Bangkok, brought together a strong showing of hotel owners, investors, developers and consultants from throughout the region under one roof. Key industry executives served on lively panel discussions addressing a variety of trending topics such as the Millennial generation, non-traditional hotel types and the impact of technology on the industry to name just a few.
Dusit Thani Bangkok, the flagship hotel of Thailand-based, global hospitality company Dusit International, will officially hold its last day of operations in its current form on 16 April 2018, bringing to a close a successful first chapter some 48 years in the making.
pentahotels, the design-led and neighbourhood lifestyle brand, today announced a new management agreement with The Nest Property Company Ltd., a subsidiary of PM Group, to open the first pentahotel in Bangkok, Thailand in 2020. pentahotel Bangkok, Ploenchit, will be located in Lumpini in the central business area of Bangkok. The announcement marks the first official step in pentahotels' expansion in Southeast Asia, building on the brand's plans to open its second Hong Kong property in Summer 2017.
Mandarin Oriental Hotel Group has recently announced the appointment of Greg Liddell as General Manager of the Group's flagship, Mandarin Oriental, Bangkok.
The Akyra Thonglor Bangkok is set to unveil the first phase of its redesign during the third and fourth quarters of 2017. Spearheaded by locally based architecture and interior design firm Begray, the revamp will focus on 1920s opulence that also reflect the modern vivacity of the city.