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Ray Goertz has been appointed as Regional General Manager, UK at TFE Hotels Europe

TFE Hotels has announced the appointment of Ray Goertz as Regional General Manager, UK (TFE Hotels, Europe), marking a new chapter for the group's growth and its entry into the UK market.Goertz brings more than 28 years of senior leadership experience across luxury, lifestyle, and independent hotels, with a proven track record of repositioning landmark properties and delivering exceptional guest experiences. Most recently, Goertz was General Manager at The Prince Akatoki London, where he successfully led the transformation and rebranding of the property from The Arch London, delivering a full refurbishment while keeping the hotel operational. Under his leadership, the hotel achieved three consecutive years of Forbes 5-star ratings, doubled F&B revenues through the launch of signature dining concepts, and grew annual revenues to £10 million with a 35% GOP.Goertz's career also includes leadership roles at the Courthouse Hotel Shoreditch, Canary Riverside Plaza Hotel, M by Montcalm, and ME London Hotel (Melia Hotels International). He began his career in revenue management, holding senior positions at The Ritz London and Apex Hotels, where he was instrumental in launching several new properties and introducing pioneering distribution strategies that delivered significant revenue growth.As Regional GM UK, Goertz will oversee operations and strategy for TFE Hotels' growing UK portfolio, including the recently announced The Hobson Cambridge by Adina (opening late autumn 2025) - a Grade II listed landmark transformed into a contemporary apartment hotel in the heart of Cambridge. The Wellington Glasgow by Adina is also scheduled to open in late autumn.

Luxury meets technology: Pan Pacific London adopts Shiji’s Infrasys POS to elevate service across multiple F&B venues

Shiji, the global hospitality technology leader, announced today the successful go-live of Infrasys POS at Pan Pacific London, following a rapid and efficient implementation. The installation spans 8 outlets, 11 workstations, and 19 tablets, delivering a flexible, guest-focused platform designed to support the luxury hotel’s diverse food and beverage operations.

The Hoxton Celebrates 20 Years with Reimagined Interiors in Shoreditch

After almost 20 years as a cornerstone of the Shoreditch scene, the first hotel in The Hoxton series is set for a fresh new look. As the brand has evolved and expanded, so too has the design and feel of a Hox: each property takes cues from its surrounding neighbourhoods, but there's an intangible thread that runs through the series, creating an experience that is distinctly Hox. The Shoreditch refresh will celebrate and elevate the original and much-loved features of the property, while bringing that characteristic homey, layered and design-led Hox character even further to the fore. Alongside the reimagined design identity, led by Ennismore's in-house design team at AIME Studios, comes a brand new restaurant concept in the form of Il Bambini Club, taking the baton from Hoxton Grill (the first ever Hox restaurant) and bringing the warmth of Italian hospitality to the lobby, with existing Peruvian hotspot Llama Inn still calling the hotel rooftop home. The hotel refresh will be ongoing through to the end of the year, with the full hotel ready to reveal its new look by January 2026.

Now Open: The Chancery Rosewood - A Design Icon, Reborn

Today, 1st September, London's newest cultural destination, The Chancery Rosewood, makes its much-anticipated grand opening. Introducing a design icon, reborn for a new era following an extraordinary architectural restoration led by British architect Sir David Chipperfield. The all-suite property welcomes eight restaurants and bars, an expansive Asaya Spa, with 144 suites and communal spaces designed by French interiors architect Joseph Dirand.

Hotel Indigo Opens New Flagship Hotel in Clerkenwell – the Historic Creative Hub of London

Hotel Indigo, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, today announces the opening of Hotel Indigo London Clerkenwell—marking the brand's latest addition to its UK & Ireland portfolio. Located at 2 Clerkenwell Road, just a five-minute walk from Farringdon Station, Hotel Indigo London Clerkenwell brings the brand's signature neighbourhood storytelling to life, celebrating one of London's most creative and design-forward districts.

How Strand Palace revolutionized their marketing strategy with unified guest data

Nestled in the vibrant heart of London, Stand Palace, part of L+R Hotels, is a historic landmark that has welcomed travellers since 1909. Moments from landmarks like Trafalgar Square and the lively atmosphere of Covent Garden, this 788-room hotel seamlessly blends modern comforts with traditional British charm. The hotel provides guests with an ideal setting for both leisure and business.

Ben Trodd has been appointed as Chief Executive Officer (CEO) at Four Seasons Yachts

Four Seasons and Marc-Henry Cruise Holdings Ltd., Joint Owner and Operator of Four Seasons Yachts, announce the appointment of Ben Trodd as Chief Executive Officer of Marc-Henry Cruise Holdings Ltd., effective July 1, 2025. A trusted leader with extensive global experience in luxury hospitality, Trodd brings a combination of strategic acumen, operational expertise, and a deep understanding of the Four Seasons brand.