The St. Regis Bal Harbour is pleased to announce the appointment of Karen Dailey as Director of Sales and Marketing. In this role, Dailey will lead the resort's sales and marketing strategy with a focus on driving growth, strengthening guest loyalty, and elevating brand awareness.
Novotel, in collaboration with Paris Saint-Germain (PSG), is delighted to unveil the Legendary Room celebrating Blaise Matuidi at Novotel Miami Brickell. As part of the global Novotel Legendary Rooms initiative, this immersive and bespoke hotel room brings to life the legacy of one of PSG’s most iconic players, offering guests a unique blend of storytelling, design, and hospitality.
Arlo Hotels, an independent, experience-driven hotel brand with locations in New York, Chicago, Miami and Washington, D.C., has announced the appointment of Nicholas Siracusa as general manager at Arlo Wynwood, the first hotel in Miami's preeminent creative and cultural district. Siracusa assumed the position at the beginning of 2025 and is responsible for overseeing daily hotel operations, including managing staff, ensuring exceptional guest experiences, and implementing strategic initiatives that align with the brand's commitment to fostering an inclusive community.
Proper Hospitality, Rosso Development and Midtown Development announce the launch of Midtown Park Residences by Proper, a transformative luxury residential tower set within a $2 billion mixed-use development, poised to reimagine nearly 5 acres in the heart of Midtown Miami. Anchored by lush open areas including two public parks and pedestrian paseos connecting Midtown to the Design District and Wynwood, the project will deliver over 120,000 square feet of prime retail with gourmet restaurants and cafes, designer shops, office buildings, a public 8-court racquet & padel club, and more.
Iris Acosta-Zobel is a highly experienced sales and marketing professional with a deep understanding of Miami's hospitality landscape, where she has spent more than 25 years driving business growth for luxury hotels. As the founder of IAZ Hospitality Advisors, she provided expert consulting services for independent hotels and destinations, guiding them through transitions and implementing tailored sales and marketing strategies to increase visibility and revenue. Prior to that, she served as vice president of sales for the iconic Cipriani-family portfolio of luxury boutique properties Mr. C Hotels and Casa Cipriani, where she led commercial operations, successfully elevating brand positioning and profitability across the company's hotel concepts. From W Hotels to the legendary Nobu Eden Roc Miami Beach, Mondrian, and others, Acosta-Zobel brings a wealth of luxury hotel experience to her position.
A seasoned hospitality leader with more than 20 years of experience, Kakar has a distinguished background in launching and transforming luxury lifestyle hotels. Most recently, he served as general manager for Nautilus by Arlo in Miami Beach, where he led operations for the 250-room property, overseeing its transition from Sixty Hotels to Arlo Hotels launch in Miami. He also played a pivotal role in the pre-launch of Arlo Wynwood. Kakar has also led as a General Manager at Hyatt's Luxury Alila Marea & Thompson Dallas as well as Cadillac Hotel & Beach Club an Autograph Collection by Marriott and Mondrian South Beach, spearheading brand conversions, multi-million-dollar renovations, strategic repositioning efforts that elevated guest satisfaction, revenue growth, and market rankings.
Florida International University's Chaplin School of Hospitality & Tourism Management has welcomed three new members and named a new chair to the school's Executive Advisory Board, Richard Brilliant, who is also an FIU Hospitality alumnus. The new board members include two FIU alumni John Boettger '85, managing director of Westmont Hospitality Group and Jorge L. Rodriguez '91 president of Latin America and the Caribbean at SUBWAY®, in addition to Mutluhan Kucuk, complex managing director for Loews Miami Beach Hotel and Loews Coral Gables Hotel.
The Ritz-Carlton, South Beach, and The Ritz-Carlton, Bal Harbour, Miami, are delighted to announce the promotion of Laia Climent to Market Director of Sales and Marketing. With over 21 years of experience in luxury hospitality, Laia brings a wealth of knowledge, global expertise, and a proven track record of driving new business, exceeding revenue goals, and leading diverse, high-performing teams.
First New Construction for the Brand in the U.S.
THesis Hotel Miami, Curio Collection by Hilton™, a vibrant lifestyle hotel at the crossroads of Coral Gables, South Miami, and Coconut Grove, announces the appointment of Felice Kreitman as the new Director of Sales & Marketing. Kreitman brings over 25 years of experience and a proven track record of success in leadership roles in the hospitality industry, positioning her as an ideal leader to further elevate the hotel’s reputation as a premier destination in South Florida.
The story of an urban hotel is the story of a city. The two move in stride, with the hospitality industry offering a home and a helpful hand to visitors while also providing dining and drinking hotspots that enable newcomers to evolve into lasting denizens of the locale. In this case study, EAST Miami (operated by Swire Hotels) that first opened in 2016 has grown to be the cultural steward for the booming neighborhood in Miami that is Brickell, presenting a picture of where hotel trends in luxury amenities, branding and customer mindsets are headed.
Revitalized Design Captures Miami's Iconic Culture & Personality; Extensive Makeover & Revamped Amenities Position Hotel as True Hidden Gem.
citizenM - the pioneer of affordable luxury hotels - has launched a new opening campaign for its third property in Miami, providing guests the opportunity to embrace their sunny side. Located steps away from the buzzing retail and restaurants of Lincoln Road, citizenM Miami South Beach is where the positive effects of sun meet the positive effects of citizenM’s sleep experience.
Ron Gulaskey joins Club Med with more than 20 years of executive experience in the travel industry, most recently serving as Associate Vice President of Global Sales at Celebrity Cruises. His diverse background includes leadership in both the leisure and Meetings, Incentives, Conferences, and Events (MICE) segments, making him well-suited to drive sales strategy for Club Med's US operations. In his previous role, Ron managed corporate, incentive, gift card, and charter sales, while also leading North America National/Strategic Account Sales & Trade Relations for Celebrity Cruises. His career in travel sales and marketing includes senior roles at Royal Caribbean Group and a strong track record of strategic partnerships with key industry associations like ASTA, ACTA, and CLIA. Prior to entering the travel sector, Ron held significant leadership roles at Polaroid Corporation, focusing on both consumer and commercial markets. Ron's leadership in sales strategy will be pivotal as he oversees travel agency partnerships and MICE sales, further enhancing Club Med's footprint in the US market.
Effective August 1, 2024, Armelle De la Porte des Vaux has assumed the role of Vice President of Marketing for North America. With over a decade of experience in the luxury industry, including senior roles at L'Oréal and Dior, Armelle has a strong foundation in brand development and marketing strategy across Europe, Central America, and Asia. Since joining Club Med in 2019 as Marketing Director for Benelux, she has spearheaded transformative campaigns, including revitalizing the Belgian market and overseeing strategic initiatives for the German market, one of Europe's key outbound tourism hub. Armelle's leadership was instrumental in launching new openings, such as the Marbella resort, and successfully managing major projects like the renovation sponsorship of Vittel. In her new role, she will leverage her vast experience to drive the continued expansion of Club Med's L'Esprit Libre philosophy into the competitive North American market, further cementing the brand's leadership in the all-inclusive space.
Cruising from the beaches of Fort Lauderdale and Surfside to the trendy cityscape of Brickell, Haytham Said, a 24-year Four Seasons leader with a keen attention to detail and a forte of making every stay memorable, is continuing to make a mark in South Florida, joining Four Seasons Hotel Miami as General Manager.
Trinity Investments ("Trinity"), a U.S.-based hospitality-focused real estate investor, announced today it has expanded its leadership with the addition of Rob Tanenbaum, Senior Vice President of Strategic Operations, based in Miami, Florida.
Miami Marriott Biscayne Bay - a high-rise hotel situated on Miami's Biscayne Bay - is proud to announce the appointment of Bertha Crucet as Director of Sales and Marketing. In her new role, Crucet will develop and implement sales initiatives and marketing strategies to generate maximum revenue and support the property's continued growth as it emerges from a $60 million renovation.
Moxy Miami Wynwood, the lifestyle hotel brand that's redefining modern travel, is excited to announce the appointment of Julio Grisales as the new Director of Sales. With an impressive 17-year career in the hospitality industry, Julio brings invaluable experience and a fresh approach to this crucial role. Based in Miami, he will spearhead the hotel's sales strategies and play a pivotal role in establishing Moxy Miami Wynwood as a premier destination in Miami.
Gale Miami Hotel & Residences is thrilled to announce the grand opening of the brand's latest addition, bringing more vibrancy to Downtown Miami's hotel scene. Strong demand from worldwide travelers has led to steady growth and transformation in South Florida's hospitality sector. This is further illustrated with the opening of Gale Miami Hotel & Residences. The team at Gale Hospitality Group is renowned for crafting exceptional guest experiences in Miami's hotel and entertainment scene.