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Michael Smith has been appointed as General Manager at Hyatt Regency New Orleans

Hyatt Regency New Orleans General Manager, Michael Smith, has been awarded the Jay A. Pritzker Award for Leadership by Hyatt Hotels Corporation. This award recognizes individuals who have consistently demonstrated their ability as leaders and innovators in the hospitality industry. Michael was recognized for his achievements in managing a top performing hotel, as well as representing Hyatt's core values as a leader within the corporation and the New Orleans community. Smith began his career with Hyatt in 1978, joining Hyatt’s Corporate Management Training Program at Hyatt Regency Washington on Capitol Hill. Since then, Smith has worked at Hyatt properties throughout the country accumulating accolades for his willingness to step outside the norms of the hospitality industry to innovate and offer alternative approaches to the management of hotels, large and small. While his four decades of success with Hyatt has led him to become an expert in the hospitality and tourism industries, Smith has also utilized his position to excel as a business leader and revered philanthropist in New Orleans. As a graduate of Winston Salem State University, Smith continued his education by completing the Executive Development Program at Wharton School of Business. Most recently, Smith received an Honorary Doctorate from Dillard University. Smith champions an array of causes including sustainability, diversity and education. In the past five years, the city of New Orleans has honored him with two proclamations. Currently, Smith serves as the Chairman of New Orleans Convention & Visitors Bureau and has been appointed by Mayor Mitchell J. Landrieu to several boards including New Orleans Aviation Board, New Orleans Business Alliance, and the city’s Tricentennial celebration. In 2017, Smith chaired the Human Rights Campaign Dinner Gala and continues to serve as a board member for the New Orleans Chamber of Commerce, New Orleans Museum of Art, Audubon Nature Institute, New Orleans Saints Hall of Fame, New Orleans Tourism & Marketing Commission, and the Greater New Orleans Hotel and Lodging Association.

Hyatt
New Orleans, Louisiana, United States
Development Renovation

B on Canal in New Orleans Renovates and Expands

B Hotels & Resorts, a national lifestyle hotel brand, has revealed a new historic property on 1300 Canal Street in New Orleans, Louisiana. The latest brand concept, B On Canal has begun its grand conversion with the addition of expanded meeting room space and a full-service restaurant and bar that is sure to tempt the palette of both guests and locals. The hotel is situated in the bustling central business and theater district near Mercedes-Benz Superdome, Tulane Medical Center, the Bio District, and within walking distance to the French Quarter.

B
New Orleans, Louisiana, United States
Appointment

Edward Dennis Pearse has been appointed as General Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel

The Roosevelt New Orleans, A Waldorf Astoria Hotel is excited to announce the appointment of Edward Dennis Pearse to general manager. In his new role, Pearse will oversee the operations of one of New Orleans’ most beloved hotels, focusing his endeavors on the property’s rich history, modern luxury and extraordinary tradition of hospit ality. Pearse developed a love of luxury hotels in his previous position, leading the team at the Omni Royal Orleans in New Orleans. His commitment to hospitality and Hilton was fostered through various management positions in housekeeping, front office, food and beverage and room operations at many classic upscale New Orleans hotels.

Hilton
New Orleans, Louisiana, United States
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Appointment

Jose Martinez has been appointed as Executive Chef at The Roosevelt New Orleans, A Waldorf Astoria Hotel

The Roosevelt New Orleans, A Waldorf Astoria Hotel, is proud to announce Chef Jose Martinez as the new executive chef. In his new role, Martinez is responsible for the creation and execution of menus throughout the entire hotel, including in-room dining and banquets, as well as the training and management of the hotel’s entire culinary staff.

Hilton
New Orleans, Louisiana, United States
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Appointment

Kristina Bourgeois has been appointed as Director of Sales and Marketing at DoubleTree by Hilton New Orleans

DoubleTree by Hilton New Orleans has announced the appointment of Kristina Bourgeois as director of sales and marketing for the 367-room property located at the base of historic New Orleans’ Canal Street in the heart of the Crescent City. No stranger to Hilton, Bourgeois assumes her new role at DoubleTree with more than 15 years of experience with the company. The hospitality veteran, who has directed the development of hospitality and sales professionals in New Orleans since 2001, comes to DoubleTree by Hilton New Orleans following her tenure at both Hilton New Orleans Riverside and Embassy Suites by Hilton New Orleans.

Hilton
New Orleans, Louisiana, United States
Appointment

Kristi Artigues has been appointed as Director of Sales and Marketing at The Troubadour, a Joie de Vivre Hotel

Kristi Artigues will oversee The Troubadour’s sales and marketing teams, and is responsible for developing and implementing strategic plans to achieve the hotel’s objectives. A Louisiana native, Artigues has over 20 years of experience in the New Orleans market, having worked for Hilton Hotels & Resorts, as well as Marriott Hotels, where she developed relationships with key accounts, exceeded sales goals, and generated brand awareness. Most recently, she was the director of sales and marketing for The Hotel Modern New Orleans.

Commune
New Orleans, Louisiana, United States
Appointment

Tabitha Williams has been appointed as Director of Food & Beverage at The Troubadour

Tabitha Williams will oversee all food and beverage operations for The Troubadour’s restaurant and bar concepts, with a laser-focus on providing high-caliber culinary experiences and maintaining exceptional guest satisfaction. Williams boasts over 19 years in the hospitality industry, having served on food and beverage management teams for a number of hotels including Waldorf Astoria New York and Hard Rock Hotel Chicago. Throughout her career, Williams has spearheaded a team of over 104 employees, planned and supervised mass-scale events, and implemented innovative bar programs at a variety of outlets.

Commune
New Orleans, Louisiana, United States
Appointment

Steffanie Arnold has been appointed as Director of Sales at Aloft New Orleans Downtown

Aloft New Orleans Downtown recently announced that Steffanie Arnold has joined the hotel’s impressive leadership team as Director of Sales. With more than 20 years of experience in the hospitality industry, Arnold most recently served as Director of Sales at the Omni Royal Crescent Hotel where she consistently exceeded Revenue, RevPAR and Sales Productivity Goals. In this position, Arnold will be responsible for the leadership and management of the hotel’s designated sales teams including overseeing and coordinating all Marketing, Sales Managers and Catering and Conference Services.

Starwood
New Orleans, Louisiana, United States
Appointment

Melanie Walent has been appointed as Director of Sales at Intercontinental New Orleans

Providing a proven track record of excellence, Melanie Walent joins the luxury New Orleans hotel from her previous role as director of sales, marketing and events at Hyatt Regency Boston. During her stint in The City on a Hill, she was responsible for the creation and execution of a $52.2 million budget and was a 2014 nominee for annual awards in the director of sales and events team categories. Before her role in Boston, Walent worked for five years at Hyatt Regency Dulles in Herndon, VA, where she assisted in the design and creation of the Executive Meeting Center, a $15 millionexpansion that added 29,000 square feet of gathering space to the hotel.

IHG
New Orleans, Louisiana, United States
Supplier News Sales & Marketing

SnapShot Slides into HITEC & US Market Safely

At the end of last month SnapShot Analytics opened the doors for all hotels to use its new analytics platform. Just in time for HITEC 2016 in New Orleans, the release was also timed to coincide with a test market in North America. HospitalityNet caught up with SnapShot CEO Stefan Tweraser, and co-founder and COO David Turnbull were at HITEC to promote new business. Here is a rundown of the Berlin startup's takeaways from the conference, and what's ahead business wise.

Liliana Dumitru-Steffens
By Liliana Dumitru-Steffens
New Orleans, Louisiana, United States