Questions and Answers from This Article Why is AI governance becoming more important than AI adoption in hotels? ... What role will hotel managers play in an AI-driven hospitality industry?
Everyone knew AI would dominate the conversation at HITEC 2026 in San Antonio. ... of AI.
Yet for Quore , one message stood out above all others: the hospitality industry is moving beyond AI fascination and into AI application. ... "We don't use personally identifiable guest or employee information in our AI initiatives.
The pattern was striking: guest communications, chatbots, in-room AI, booking agents, digital concierges. All of it pointed outward, toward the guest. ... That changes what “AI in hospitality” actually needs to look like. It can’t be a black box.
Being mentioned in credible external sources signals authority to AI, and this goes beyond backlinks. AI learns from what is written about your property across the open web. ... Hospitality still matters. And AI is changing how travelers find us, whether we’re ready or not.
Technology projects in hospitality are rarely simple by default. ... After the conversations we had in San Antonio, one message came through loud and clear: hospitality leaders want technology that works quietly in the background, is easy to adopt, and is backed by partners
Everyone knew that ‘AI’ would be the buzz word, but for this iteration in San Antonio, the mission was to get a glimpse of which companies actually had the goods. ... In short, AI agents are infrastructure, and fast movers can reap big rewards. I’m keeping this one brand-agnostic but needless to say, some vendors are definitely better than others.
The Hospitality Industry Technology Exposition and Conference (HITEC®) 2026 welcomed more than 6,100 hospitality professionals to the Henry B. González Convention Center in San Antonio, Texas. ... in hospitality.
She is trained on 17 years of hospitality data and 1.1 billion Rich Guest Profiles, giving her a depth of understanding of guest behavior that no general-purpose AI can match. ... "Generic AI can write a generic email. Ivy understands the guest behind it, because she's built on the deepest, cleanest hospitality data in the industry. We're not selling AI as a buzzword.
Debuting at the world's largest hospitality technology conference, HITEC San Antonio , TIPMO enables guests to reward exceptional service with a simple tap while delivering tips directly to employees in ... Beyond tipping, TIPMO was created to help hospitality employees gain faster access to their earnings and participate more fully in the financial system.
Powered by Canary AI, built specifically for hospitality, the solution drives more group and event leads and improves the quality of sales pipeline, so teams seamlessly close more business. ... Harman Singh Narula, Co-Founder and CEO of Canary Technologies The Agentic Sales Coordinator expands Canary's suite of AI solutions for hotel operations including AI Voice, AI Contracts, AI Webchat, AI
At HITEC, we're excited to demonstrate how UrVenue helps hospitality brands unify operations, unlock new revenue opportunities, and prepare for the next generation of AI-powered experience commerce. ... In addition to extending these capabilities, we look forward to discussing our AI strategy (with active development toward Model Context Protocol enablement) with all hoteliers looking for an AI-powered
“Innovation in hospitality technology, especially the growing role of AI, is creating new opportunities to improve efficiency, personalize the guest experience and grow revenue,” said Pitsikalis. ... The Future of Hospitality AI: Personalization, Productivity and Revenue at Scale Monday, June 15 | 2:45 p.m. – 3:35 p.m. | Room 220 In this session, Pitsikalis will examine how hospitality operators are
Our white paper—available exclusively to HITEC attendees who visit our booth—demonstrates why hotel commerce media may be one of the most significant untapped profit opportunities in hospitality today. ... Unlike traditional hospitality technology investments that represent a cost center, HCN's platform is engineered to create value in three ways: It generates direct revenue for hotels through commerce and
Sirma Group Holding (Sirma) , a European technology group specializing in enterprise digital transformation and AI, will bring its hospitality expertise and enterprise AI vision to HITEC 2026 in San Antonio ... , where the company will engage hotel leaders in conversations around the future of operational intelligence, connected ecosystems, and real-world AI adoption in hospitality.
Ottawa, Ontario - The Emily Morgan San Antonio – a DoubleTree by Hilton Hotel is gearing up to host hoteliers attending The Hospitality Show in October. Located just three blocks from the Henry B. ... It will look great in our rooms, and it integrates with our hotel’s property-management system.