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Rob Castellucci has been promoted to Senior Director of Business Development at TRUSTYOU

TrustYou has promoted Rob Castellucci to Senior Director of Business Development. In his new position, Castellucci will be responsible for growing TrustYou’s client base in the Americas and will be based in TrustYou’s rapidly growing San Diego headquarters. Castellucci joined TrustYou in 2013 as the Senior Director of Key Account Management, where he oversaw principal clients in the US, Australia, and New Zealand. Prior to joining TrustYou, Castellucci served as Cvent’s Sales Executive for Strategic Accounts, handling the company’s largest hospitality clients. He earned his BS from Clemson University and brings over a decade of experience to the hospitality industry.

Bob Frear has been named Director of Sales at Pendry San Diego

Jason Herthel, Montage Hotels & Resorts’ President and Chief Operating Officer, announced the appointment of Bob Frear as Director of Sales and Marketing at the first Pendry Hotels property, Pendry San Diego. In this role, Frear will be responsible for all sales and marketing efforts for the hotel, including group and leisure sales activities.Frear first joined Montage Hotels & Resorts in July 2002 as part of the pre-opening team at Montage Laguna Beach. He oversaw the sales efforts that successfully launched the award-winning resort, ultimately setting new RevPAR records in Southern California. Most recently, as Director of Brand Sales for Montage Hotels & Resorts, he was responsible for group and leisure sales, as well as revenue management for the company. Additionally, Frear has been instrumental in developing the company’s regional sales offices in the northeast, southeast and western regions.

Enhanced HOTELbeat Dashboard Maximizes Property Management Intelligence and Streamlines Issue Resolution

HOTELbeat, a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions, has unveiled the latest enhancements to its user dashboard, a window into its industry-leading service delivery and reporting platform that also serves as the only real-time tool for managing and measuring staff service performance. With the latest upgrades comes greater management intelligence and actionable understanding of both property and individual performance data metrics, along with significant enhancements in guest communication services.

Sergio Bocci has been appointed as General Manager at DoubleTree by Hilton San Diego Mission Valley

Sergio Bocci has three decades of hospitality experience with Hilton Worldwide hotels in Southern California and Mexico in the areas of rooms management, housekeeping, and guest services. He most recently served as hotel manager at the 1600-room Hilton Anaheim, where he led the $13 million renovation of the Mix Lounge, Starbucks, guestroom corridors and the new chef’s table of this flagship hotel. Included his tenure are noted Hilton Worldwide properties including The Beverly Hilton, La Quinta Resort and Club, A Waldorf Astoria Resort and Hilton Los Cabos. During his time as the executive assistant manager at Hilton Los Cabos the hotel was awarded the Connie Award for two consecutive years.

Chris (Christof) Luedi has been appointed as General Manager and Regional VP at Fairmont Grand Del Mar

Fairmont’s newest property, Fairmont Grand Del Mar, is pleased to announce the appointment of general manager and regional vice president, Christof Luedi. Based in San Diego, Luedi will also carry out management responsibilities for the brand’s Hawaii region. Luedi brings over 25 years of hospitality experience to this position, beginning his career in Arizona. Most recently he was regional vice president, Hawaii and general manager, Fairmont Orchid.

Dan Kaplan has been appointed as General Manager at Hard Rock Hotel San Diego

Hard Rock Hotel San Diego has named hospitality veteran Dan Kaplan, former area managing director with HEI Hotels and Resorts and general manager of the San Diego Marriott La Jolla, as the hotel’s new general manager. Kaplan brings over two decades of successful management experience at several of the country’s leading hotel brands to the Hard Rock Hotel San Diego. He will oversee day-to-day operations, lead group and transient business growth and ensure a flawless guest experience based upon Hard Rock Hotel San Diego’s signature rock star brand of service. His new charge includes overseeing the hotel’s 420 guestrooms and suites, 40,000 square-feet of event and meeting space, as well as the hotel’s signature Maryjane’s restaurant, Rock Spa, Float rooftop lounge and 207 nightclub.

J Peter Lynn has been promoted to Area General Manager at Hilton Worldwide

Hilton San Diego Bayfront’s General Manager has been promoted as Area General Manager for San Diego by Hilton Worldwide. J Peter Lynn began his career in hospitality more than 30 years ago. Lynn has a proven record of driving business at numerous properties and successfully managing multi-million dollar projects. In 2008, Hilton San Diego Bayfront opened under Lynn’s management, and since then the hotel has achieved numerous recognitions and awards. Most recently Hilton San Diego Bayfront was named the ‘#6 Top Meeting Hotel in the US’ by Cvent and one of the ‘Best Places to Work in San Diego’ by the San Diego Business Journal. Prior to his tenure at the Hilton San Diego Bayfront, Lynn served as General Manager of The Palmer House – A Hilton Hotel, where he spearheaded the property’s $170 million-dollar restoration. In addition to continuing to be the day-to-day general manager for Hilton San Diego Bayfront, where he was named Sunstone Hotel Investors’ 2012 General Manager of the Year, Lynn will also oversee Hilton La Jolla Torrey Pines, DoubleTree by Hilton Hotel San Diego Mission Valley and Embassy Suites La Jolla. J Peter Lynn and his wife Lisa, have been married for twenty-two years and have two teenage boys. The whole family enjoys the outdoors and living the active San Diego lifestyle.

Erika DiProfio has been appointed as Director of Marketing at Omni La Costa Resort & Spa

DiProfio is a San Diego county resident with more than 15 years experience in hospitality marketing for leading restaurant and consumer brands. Most recently, DiProfio served as vice president of marketing & public relations of Slater’s 50/50, an innovative casual dining southern California restaurant company. While there, she led the $40-million, marketing-centric company through an explosive growth period, successfully expanding from two to seven restaurants within a four year period.

Sean Coogan has been appointed as Regional Director of Operations and General Manager at Welk Resort San Diego

Sean Coogan, as Regional Director of Operations and General Manager at Welk Resort San Diego, will oversee operations in Palm Springs and Tahoe, as well as San Diego. Coogan will be transitioning into this new role immediately. He has been a leader with Welk Resorts for more than 25 years, starting as Box Office Supervisor, and advancing through a number of appointments to his most recent position as general manager. In his new role, Coogan’s leadership, good humor and commitment to a first-class guest experience will continue to inspire his teams and grow the company.

Greg Schmidt has been named General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley

Greg Schmidt has been named the general manager of the hotel near MCAS Miramar. He previously served as the general manager of Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch. Schmidt began his career with Marriott in 1987 as a server at Courtyard Nashville Brentwood in Tennessee. The Ritz-Carlton San Francisco in California hired him in 2000 for housekeeping and reservation sales. Four years later, he was promoted to assistant general manager at Residence Inn San Francisco Airport/Oyster Point Waterfront before attaining the general manager title at Courtyard San Jose Cupertino in 2006. Heading back to San Francisco in 2008 to work as the front office manager at the San Francisco Marriott Marquis, Schmidt then decided to take on the sales manager role for the Western Mountain Pacific Sales Office.