Juan Pablo Laginia has been appointed as Director of Operations at InterContinental San Francisco
Laginia first joined the InterContinental Hotel Group in September 2000, assisting with Front Desk and Front Office operations and management at the InterContinental Tamanaco in Caracas, Venezuela. In 2006 Laginia joined the team at the InterContinental Miami and subsequently trained to become the Assistant Director of Front Office in 2008. Upon his move to the InterContinental San Francisco in 2009, Laginia was appointed as the Director of Front Office Operations, followed by two years as the Director of Rooms Division. Laginia has been instrumental in the creation of the hotel’s Innovation Committee and has worked on several projects associated with InterContinental San Francisco’s LEED certification, all of which contribute to increasing guest satisfaction. In his new role as Director of Operations, Laginia will also support the Food & Beverage and Accounting divisions.