The implementation of IRIS mobile ordering has quadrupled in-room dining sales in the second year while saving staff hours and reducing operational errors.
Javier Águila, who has been leading Hyatt's EAME region to significant growth and performance since 2022, is being appointed as Hyatt's new Chief Growth Officer, effective July 1, 2025, in addition to his recently announced role as President, Inclusive Collection, effective March 1, 2025. In his new global role, Águila will oversee Hyatt's overall growth through development strategy and execution as well as transactions. He will remain in the EAME leadership role and support Jacheet in his transition between March 17 and June 30, 2025, after which time both will fully assume their new roles and Águila will continue to report to Hoplamazian.
In her new role, Felicity will lead Hyatt's growth initiatives across the EAME region, overseeing a diverse and growing team of subregional developers. Latest additions to her team include Anna Corkill as Regional Vice President of Development for the UK and Ireland, Gabriela Basovska as Director of Development for Northern Europe, and Carlos Paredes as Director of Development for Southern Europe, who previously focused on Hyatt"s all inclusive portfolio. Briana Swift, recently awarded with the ISHC Young Leader Award, has been promoted to Regional Vice President Western Europe earlier this year.
"The EAME region plays a crucial role in Hyatt's global expansion efforts. Over the past five years, Hyatt has achieved 79% growth in EAME. This jump in scale has leveraged the long-standing strategy focusing on capital cities and urban centers, which built the foundation for growth in secondary destinations, resorts and leisure spaces", Javier Águila, Group President EAME commented. "We are confident that our strengthened development and transactions structure will allow us to explore new avenues of growth, ultimately accelerating expansion into new markets and segments."
Radisson Hotel & Suites Zurich, the largest hotel in the greater Zurich region with 447 rooms and serviced apartments, has opened its doors to long-stay guests and short-term visitors alike, giving guests an exciting new stay option while staying in Zurich. This exciting offering marks the debut of Radisson Hotel Group's first serviced apartments offering in Switzerland.
Thomas Maechler has been appointed as the new General Manager of La Réserve Eden au Lac in Zurich. A Zurich native, Maechler brings over 25 years of experience in the luxury hospitality industry to this role when he begins on September 1. Before joining La Réserve, Thomas was General Manager at the Beau-Rivage Hotel in Neuchâtel for 16 years. He has also held positions at The Peninsula Hong Kong, The Pierre New York and The Drake New York. Thomas is currently on the Executive Committee of Relais & Châteaux and on the Executive Board of Swiss Deluxe Hotels.
30-year old Sandra Wigger began her career by training as a hotel specialist at the Mövenpick Hotel Zurich Airport and has continued to expand her knowledge base ever since. In September 2019, she obtained a degree level qualification in "Hospitality Controlling & Hotel Asset Management" after completing a 6-month course of study at the IST University of Applied Sciences. Sandra Wigger was employed at the Steigenberger Bellerive au Lac between November 2014 and December 2019. She held positions as Front Office Manager and then as Rooms Division Manager during this period before making the switch to IntercityHotel GmbH on 1 January 2020.
Away from the male dominated worlds of big business and banking, where women make up a mere 16% of company boards, local photographer Lauretta Suter captured 36 women carving their own paths through the city. That's 36 strong, smart, creative, dedicated, successful, progressive, inspiring and colourful women. Each with a deep love for their home, forthcoming with wisdom and prepared to fight against anything holding them back.These women are bucking trends, living their lives to the fullest and building like-minded communities, determined to help each other 'make it'.Stop by our new hotel in heart of Zurich Old Town and help us celebrate the women of Zurich. We're sure the other 48% will enjoy it too.
Campbell Gray Hotels is delighted to announce the appointment of Olivier Gerber as General Manager of new boutique hotel Alex, Lake Zurich. Alex is set to open its doors on the western shore of Lake Zurich in spring 2019 under the management of Campbell Gray Hotels. Gerber is a Zurich native and, with his passion, creativity and impressive experience in the Swiss market, is perfectly positioned to lead the opening, and subsequent day-to-day running, of this unique hotel.
The Dolder Grand, Zurcih is delighted to present some spectacular culinary news: The hotel proudly congratulates its Chef Fine Dining Heiko Nieder, who has been named "Chef of the Year 2019" by GaultMillau. He also received his 19th GaultMillau point for his unique cuisine, making him one of Switzerland's most highly decorated chefs. This is an incredible award for Heiko Nieder and his team, whose passion for food has delighted guests at The Restaurant for 10 years now.
Atlantis by Giardino, the top ranked hotel in Zurich according to TripAdvisor, has promoted 44-year-old Kai Spehr from Deputy Manager to General Manager, replacing Martin Vossen who has moved on to be CEO of a small group of hotels in the Maldives.
Today, June 30, marks both the Tschuggen Grand Hotel’s summer opening, and the final season under general management of eight-year veteran at the property, Leo Maissen. Maissen will be promoted to Chief Development Officer of the Tschuggen Hotel Group and will be succeeded by Stefan Noll in the autumn, beginning September 1, 2017. Creative ideas are a speciality of Maissen's. Kicking off his final season as General Manager will be the Tour de Swiss. From June 30-July 2, 2017, a biking tour stretching nearly 112 miles, and spanning altitudes of approximately a mile and a half between the Tschuggen Grand Hotel in Arosa, and the Hotel Eden Roc in Ascona will welcome this summer’s active guests.
25Hours Zurich Langstrasse has opened its doors in Northern Switzerland, featuring a design by Berlin-based Studio Aisslinger. Built around the concept of a "pocket universe", the hotel comprises distinctive amenities including a freestanding sheet metal pop-up kiosk, brass sheet module bar, co-working space and vinyl corner.
Zürich remains an important finacial centre; however, the global finanical crisis took its toll and the corporate market, especially, has become much more price-sensitive, affecting hotel rates and meeting and events revenue. Unpegging the Swiss franc from the euro in January 2015 made the country instantly more expensive, which not only had repercussions on the tourism industry but also the competitiveness of its export economy.
The B2B online booking platform for temporary housing Homelike has succesfully expanded its business to Switzerland. Homelike now offers more than 12,000 furnished apartments in 20 cities in the DACH (Germany, Austria and Switzerland) region, which can be booked entirely online. The German based property technology (PropTech) startup is currently the largest provider of temporary housing for corporate and business travellers in DACH region, starting at rental periods of one month.
Steve McQueen stayed there. Freddie Mercury gave an impromptu performance in the bar. Shirley MacLaine flirted with an employee. And Muhammad Ali prepared for a fight there. An iconic landmark that has always played a central role in Zurich life, the Atlantis by Giardino, opened on 1st December following an extensive renovation programme.
Hilton Worldwide has reached an agreement to introduce its upscale Hilton Garden Inn brand to Spreitenbach, a growing commercial zone located within the greater Zurich area. The new build hotel is expected to welcome its first guests in 2016 and joins Hilton Zurich Airport, which has been trading for more than 40 years.Hilton Worldwide has signed a franchise agreement with HRMP AG, which will manage the hotel on behalf of real estate owners Immo Invest Partners AG, the company responsible for the Kreuzäcker Master Plan. The project was agreed on 29th May, at a singing event attended by HRMP AG, Hilton Worldwide, and ImmoInvest. Hilton Garden Inn Zurich Limmattal will include 120 guest rooms, underground parking, a round-the-clock fitness centre, restaurant and bar. Business guests can take advantage of flexible meetings and board room space. Hilton Garden Inn is well loved by guests around the globe for its upscale amenities, which enable guests to work in comfort, stay fit and relax during their stay.
FRHI Hotels & Resorts welcomes Martin B Jones as vice president, food & beverage, Europe. Jones joins FRHI from Starwood Hotels & Resorts where he was vice president, Asia Pacific since 2009. Jones brings over 30 years of international experience as he began his career in 1981 at the Hyatt Kingsgate in Sydney and built up his career from there, working in numerous renowned hotels globally with a constant focus on F&B.
FRHI Hotels & Resorts is pleased to announce the appointment of Amanda Elder as vice president, sales & marketing, Europe. Based in Zurich, Elder will lead the sales and marketing function for FRHI’s activity in Europe. Elder brings more than 25 successful years of experience to her new position, covering all aspects of luxury hotel sales, marketing and operations and has held different levels of leadership roles in Australia, Asia and Europe. Elder joins FRHI from Kempinski China, where she was the vice president sales & marketing in charge of the Chinese market.
Autograph Collection, Marriott International's distinctive portfolio of one-of-a-kind independent hotels, is proud to announce the launch of Kameha Grand Zurich. Set in the heart of one of Europe's most stylish cities, the distinctively designed 245-room hotel showcases a sophisticated fusion of architecture, unique structure, mixed materials and color that is undeniably signature to Marcel Wanders. Download images.