Chris Franzen, an experienced international hotelier, has been appointed as the new Managing Director of the Bürgenstock Resort Lake Lucerne, Switzerland, starting on 1st April 2024. Stepping into this new role, he succeeds the current Acting General Manager, Thomas Goval. After six years of successful leadership and notable contributions to elevating the resort's profile, Thomas Goval is now expanding his career internationally within the same ownership company, Katara Hospitality, joining the iconic Raffles Singapore as Hotel Manager. Originally from Zermatt, Switzerland, Chris Franzen has worked in the hospitality industry for over three decades. He has spent more than half of that time in the Gulf States, where he held management positions within the Hyatt group across the United Arab Emirates, Oman and Qatar; most recently, opening and running the Waldorf Astoria Doha Lusail luxury hotel complex since 2021.