The five-red-AA-star, 136-bedroom Ritz London has promoted Sal Gowili to general manager, 14 months after the hotel’s former managing director Stephen Boxall suddenly left the hotel.
UK’s Largest Conference Hotel announces New Director of Operations and Director of Sales Hilton London Metropole has announced the appointment of Omer Lang as Director of Operations and Georgina Bansal as Director of Sales to its senior management team. Both bring with them extensive experience in the hospitality industry and a proven record of success.
UK’s Largest Conference Hotel announces New Director of Operations and Director of Sales Hilton London Metropole has announced the appointment of Omer Lang as Director of Operations and Georgina Bansal as Director of Sales to its senior management team. Both bring with them extensive experience in the hospitality industry and a proven record of success.
Burba Hotel Network (BHN), host of the upcoming Hotel Investment Conference Europe (Hot.E) 2016, is pleased to announce that the Hall of Fame Award will be presented to Gabriel Escarrer Juliá. The Hot.E Hall of Fame Award was established to recognize an investor, developer, or hotel leader whose career has had a profound and positive impact on the European hotel industry. The honoree is someone recognized for his or her business success, intellectual leadership, and personal dedication to maintaining the highest professional and ethical standards. Gabriel Escarrer Juliá was 21 when he founded what is now Meliá Hotels International group in 1956. He bought and managed a 60-room hotel on the island of Mallorca, from where he still chairs one of the most successful hotel companies in the world, currently owning or operating over 375 hotels in 42 countries, with almost 100,000 rooms. His visionary character led him to be the first Spanish company to open an International hotel, in Nussa Dua (Bali), which is still a landmark in the destination, and to be a pioneer in the take-off of world-leading destinations like Cancun, Dominican Republic, or Cuba. Later, the company would expand in North America, Asia, and the main cities in Europe. His vision also led the group to develop a comprehensive portfolio of hotel brands, suitable for each customer segment and profile. Above all, Gabriel Escarrer inspired a strong set of family and professional values to the company that have always been the foundation for its growth and resilience to difficulties, and in turn the company is celebrating 60th anniversary in 2016. As a result of his merits and his vast experience in the tourist industry, Gabriel Escarrer Juliá has received numerous acknowledgements, honors, and awards, which demonstrate his important contribution to the national and international hotel business."We are honored to be presenting the Hot.E Lifetime Achievement Award to Gabriel Escarrer Juliá," said Jim Burba, president of BHN. "We can think of no more deserving recipient than Mr. Escarrer Juliá, and it is truly exciting to be presenting this award to him at Hot.E in concurrence with Meliá Hotels International's 60th anniversary. His lifelong dedication to the hospitality industry embodies what this award is all about."Hot.E will be held in London on 26-27 September 2016, at the Hilton London Bankside. For more information about Hot.E, including sponsorship details, visit the website.
perating a hotel can be likened to a performance, various teams and departments carrying out their roles, interconnected and dependent on each other. A senior group of players directs the operations and ensures all runs smoothly. And then there's the audience expecting hospitality, enthusiasm, service and quality, day in, day out. A standing ovation is guaranteed to those consistently performing well.
Karelle Lamouche has been appointed as Senior Vice President for Economy and Budget hotels at AccorHotels UK & Ireland. Lamouche will have overall responsibility for operations and marketing across the ibis family of brands: ibis, ibis styles and ibis budget.
Profit Levels Plummet at York Hotels in Wake of Flooding.Profit per room at hotels in York has plunged by 41.5% in the first two months of 2016, with a 16.2% year-on-year drop recorded in the month of February alone, according to the latest data from HotStats.
The Start-up and Innovation in Travel Awards, Tower Bridge Hilton, April 19-20 can change your business. It is the annual competition that allows innovators and start-ups to pitch their product is right to 10 of the biggest investors in European travel innovation and potentially 400 heads of marketing, distribution and ecommerce from the world's top Hotels, Airlines, OTAs, Travel Groups and Ground Transportation providers. Exactly the people who will pay your start -up wages. See the attendee list here
In the upcoming months, teams of experts from SnapShot GmbH will conduct a series of briefings on hotel analytics and hotel data usage in key cities in Germany, Austria, the UK, and Belgium. The company will also demonstrate the full capabilities of its flagship product, SnapShot Analytics, and will offer a series of one-on-one demo sessions.
A smile is worth more than a thousand words. In recent times, hoteliers in Manchester and other British cities have seemed to take that to heart once more. Their guests, at any rate, are much more satisfied with the hotel staff's quality of service, as can be seen in a current study by the international booking portal HOTEL INFO.When comparing the largest cities within the UK in terms of friendliness of the hotel staff, the guests chose Liverpool as the winner, with 8.38 points, followed closely by Cardiff with 8.37 points on rank 2. This is the result of more than two million guest ratings by the international booking portal HOTEL INFO. Sheffield, the previous champion, has become less popular with the booking customers and received an average of 8.36 points (previously 8.62). This result still ensures Sheffield's remaining in the Top 3. Edinburgh too slides down (8.22 compared to 8.25 in the previous year), but stays in 5th place. Manchester increased its rating to 8.01 points and thus still ranks before London.While the capital city remains in 10th place, the guests acknowledge that the hoteliers increased their quality of service. Consequently, the rating for London went up from 7.73 to 7.84 points and continues the trend of placing higher value on hospitality. The last one on the list is still Coventry (6.94), where booking customers were even less satisfied than in the previous year.
Hilton Worldwide's (NYSE: HLT)Hampton by Hilton brand, the global mid-priced hotel that serves value-conscious and quality-driven travelers around the world, today announced the opening of its newest property, Hampton Inn & Suites by Hilton Worcester. The 100-room hotel joins the Hampton by Hilton family of more than 2,000 Hampton by Hilton, Hampton Inn by Hilton and Hampton Inn & Suites by Hilton hotels. It is located at 65 Prescott Street and is managed by Colwen Hotels.
The iconic Café Royal, London, a hotel of The Set, is delighted to announce expansion of its senior team: Abhishek Shankar has been recruited as Sales Manager.
Mr Shiraz Boghani, Chairman of Splendid Hospitality Group, was recently honoured at the Asian Business Awards 2016, when he received the 'Hotelier of the Year' award.
The Palace hotel in Manchester – one of a group of iconic city centre properties currently undergoing significant investment from Starwood Capital – has hired Four Seasons stalwart Michael Purtill as general manager.
Sofitel London Heathrow, the airports only premium hotel directly connected to Terminal 5, has appointed James Berry as General Manager of the 605 room hotel, managed and operated by Arora Hotels.
Leading hospitality technology solution provider eRevMax has witnessed a strong response from interested partners and customers in the recently concluded ITB Berlin. Multiple client meetings have resulted in signing new customer hotels for its flagship solutions, RateTiger and RTConnect, and adding new partners for the recently launched LIVE OS Partner Program.
Tune Hotels, known for its only pay-for-what-you-need hotel concept, has appointed Philip Marczak as General Manager of Tune Hotel, Liverpool.
Success in the hospitality industry is becoming ever more elusive: approximately 27 pubs are closing every week; nearly half of the UK's nightclubs have shut down over the past decade and over 40,000 hotel rooms closed in the ten years up to 2013. But it's not all doom and gloom; for example, PWC predicts that this year will see the highest regional hotel occupancy ever and the highest in London this decade.
Anthony Lee – the former general manager of the Café Royal hotel – has been appointed chief executive of London’s Great Northern hotel.
A general manager has been appointed to lead the team at the brand new Holiday Inn Express St Albans, due to open in spring 2016. Experienced hotelier Will Glenn moves into the role following two years as general manager at Holiday Inn Express Cheltenham, and will be tasked with overseeing the launch of the St Albans hotel, as well as ensuring its ongoing success.