Scotland’s Activity-Rich Crieff Hydro Family of Hotels Delivering Exceptional Guest Experiences Via Maestro All-In-One Cloud PMS
At Crieff Hydro Family of Hotels in Scotland, activities are at the heart of each guest experience. The portfolio spans seven properties across three regions, and features accommodations from 22 to 215 bedrooms. At the 900-acre Crieff Hydro alone, guests have more than 60 activities from which to choose with a distillery, two outdoor experiences (Glen’s Adventure Park and Loch Earn Watersports), a riding school, spa, and childcare center on site. To manage activities and build single guest itineraries across the independent multi-property portfolio, the hotel company turned to Maestro PMS. Today, the Ballachulish Hotel, Crieff Hydro, Isles of Glencoe Hotel, Kingshouse Hotel, Murray Park Hotel, Peebles Hydro, and The Park are leveraging Maestro’s front office, sales & catering, online booking engine, spa & activities, membership, and guest-engagement management (pre-registration and guest loyalty) software modules, and global leisure travelers have never been happier.