Search - Hospitality Net

January 15

What does ‘family focused’ really mean in a hotel? A General Manager’s inside secrets

A whimsical corridor of mushrooms. A painting of a floppy-eared dog dressed to the nines in military finery. An inclusive spa that favours family time over restrictive hours. A dog bath before you’ve even reached the lobby. I’ve only been exploring New Park Manor for five minutes, and already it’s clear there’s something a little bit different about this hotel.

By Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd

United Kingdom

Opinion Article Sales & Marketing

January 15

What does ‘family focused’ really mean in a hotel? A General Manager’s inside secrets

By Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd

United Kingdom

Supplier News Technology

January 13

Nestor Stay Grows Booking Value 62% and Direct Bookings 168% after Using AI Tools on Apaleo

London-based group used AI tools via Apaleo's open API platform to automate guest communications, review analysis, and voice bookings across 14 properties.

Apaleo GmbH

London, United Kingdom

Development Opening

January 12

RIU Opens Its Second Hotel in London

RIU Hotels & Resorts adds a new property to its RIU Plaza portfolio: the Hotel Riu Plaza London The Westminster. The new hotel builds on the success of the Hotel Riu Plaza London Victoria, which RIU opened in July 2023.

Riu Hotels & Resorts

London, United Kingdom

Opinion Article General Management

January 12

What does ‘family focused’ really mean in a hotel? A General Manager’s inside secrets

Byron Fiddler of New Park Manor shares strategies for authentic family hospitality, from pre-arrival guest contact to inclusive spa access and child-friendly dining solutions.

By Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd

United Kingdom

Appointment

January 9

Neal Jones has been named President EMEA at Marriott International

Neal Jones brings three decades of Marriott experience to his new role as President EMEA, with leadership experience in sales, marketing, and operations. As Chief Sales & Marketing Officer for EMEA, he drove commercial strategy and brand positioning across the region, strengthening Marriott's presence in key markets.

Marriott

London, United Kingdom

Ad Tambourine One

All you need is one.

Some call it a website with a booking engine built in. Some call it a booking engine with a website built in. We call it One.

Tambourine

Development Pipeline

January 9

A New Boutique London Hotel: The Shepherd Mayfair To Open In 2026

The Shepherd Mayfair will open its doors in 2026, introducing a new boutique hotel to the storied enclave of Shepherd Market. Led by Timothy Shepherd, who began the project at Buckley Gray Yeoman before progressing it through his own practice, Shepherd&, the hotel draws from the spirit of Mayfair's historic mansions, reimagined through a design approach that balances narrative, heritage and quiet luxury.

Elegant Hotels of the World®

London, United Kingdom

Ad AI Hospitality

Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer.

Lighthouse

Ad Tambourine One

All you need is one.

Some call it a website with a booking engine built in. Some call it a booking engine with a website built in. We call it One.

Tambourine

Opinion Article Sustainability

January 9

More Than a Bed: How Hotels are Unlocking Social Impact

Hotels can repurpose unsold rooms for social causes like supporting unpaid carers, creating community value at minimal cost while strengthening ESG credentials.

By Charlotte Newman, CEO, Carefree

United Kingdom

Supplier News Food & Beverage

January 8

The Landmark London partners with IRIS to elevate room service efficiency and boost order volumes

IRIS Mobile Ordering helped the luxury hotel handle 100+ orders per shift while improving accuracy and guest confidence for international visitors.

IRIS

London, United Kingdom

Supplier News Technology

January 8

RobosizeME to Sponsor Oracle Hospitality Summit 2026, Brings Time-Saving Workflow Automations to OHIP Users

RobosizeME's OHIP-integrated solutions have saved Oracle customers over 24,000 staff hours annually through automated deposit processing and commission checking.

RobosizeME

London, United Kingdom

Opinion Article Sales & Marketing

January 8

Very Important Pet: the dog-friendly stays boosting luxury hotel revenue

South Place Hotel's VIP pet strategy increased weekend dog bookings from zero to 3-5 rooms, driving higher guest spending and repeat business.

By Tom Brown, Principal Copywriter, Mews

London, United Kingdom

Appointment

January 8

Laura Magnon-Pujo has been appointed as Senior Vice President, Human Resources at Belmond

Belmond appoints Laura Magnon-Pujo as Senior Vice President, Human Resources, reporting to Dan Ruff, Chief Executive Officer. Based in London, she will lead Belmond's global HR function, shaping the company's culture and people strategy as it continues to grow its Slow Luxury philosophy worldwide.

Belmond

London, United Kingdom

Press Release Development

January 8

a&o Hostels expands into Manchester with hotels acquisition

The European hostel chain acquired former Accor properties for freehold ownership, converting them into 1,218 beds across 303 rooms by Q1 2027.

a&o Hostels

Manchester, United Kingdom

Development Pipeline

January 6

Premier Inn Gears Up for Second Chichester Location

Whitbread PLC, the parent company of Premier Inn, the UK's largest hotel company, has announced plans to build a new 82-bedroom Premier Inn in Chichester satisfying the company's long-term goal to secure a second hotel in the cathedral city.

Premier Inn

Chichester, United Kingdom

Press Release Development

January 5

RBH Hospitality Strengthens Relationship with Accor through New ibis Signing

The 99-room property marks RBH's sixth Ibis hotel and fourth Edinburgh location, expanding their Accor relationship and new partnership with Legal & General.

RBH (former Redefine|BDL Hotels)

Edinburgh, United Kingdom

Development Groundbreaking

December 22, 2025

Nobu Manchester Breaks Ground as Robert De Niro Visits Manchester with Salboy

Robert De Niro visited Manchester with fellow Nobu Hospitality founders Chef Nobu Matsuhisa and Meir Teper, joining Salboy on site to mark the Nobu Manchester groundbreaking and the next stage of the project's delivery.

Nobu

Manchester, United Kingdom

Opinion Article Human Resources

December 17, 2025

Beyond the Business Case: What Hotels Get Wrong About Neurodiversity Employment

Despite 40% of UK hotels having neuroinclusion policies, fewer than 15% of neurodivergent employees find accommodations effective, revealing a gap between corporate commitments and operational reality.

By Jayanti Jayanti, Senior Lecturer in Hospitality Management, University of West London

United Kingdom

Development Pipeline

December 16, 2025

Radisson Individuals Welcomes New Bath Hotel & Spa to UK Portfolio

New Bath Hotel & Spa, a member of Radisson Individuals, now proudly part of Radisson Individuals, has opened its doors in Matlock Bath, offering guests a rare blend of heritage, wellness and modern luxury in one of Britain's most picturesque settings. The distinguished 18th century property is more than a hotel, but a destination. With 54 beautifully appointed rooms, the New Bath Hotel & Spa, a member of Radisson Individuals, combines period charm with contemporary comfort, creating a sanctuary for those seeking relaxation and rejuvenation.

Radisson Individuals

Matlock Dale, United Kingdom

Development Opening

December 15, 2025

Premier Inn Opens Its Doors in Hastings Town Centre

Premier Inn has celebrated its latest hotel opening on the south coast of England in Hastings Town Centre.

Premier Inn

Hastings, United Kingdom

Development Renovation

December 10, 2025

Sheraton Grand London Park Lane Unveils Renovation of Art Deco Palm Court

Sheraton Grand London Park Lane, a five-star Mayfair hotel overlooking Green Park, has unveiled the newly renovated Art Deco Palm Court Lounge & Bar — home to the hotel's celebrated afternoon tea and lively cocktail bar. The transformation marks a key milestone ahead of the hotel's centenary in 2027, reimagining a heritage space for the modern guest, just in time for the festive season.

Marriott

London, United Kingdom