Four Seasons Resort Maui at Wailea is welcoming guests back with aloha on November 20, 2020, and the luxury beach Resort is more ready than ever to deliver their signature five-star service. Offering solutions-based services and facilities, the Resort's new Safe on Maui program ensures a comfortable and healthy environment for guests both as they travel and through the duration of their stay.
Hāna-Maui Resort, A Destination Hotel, proudly announces the appointment of Jon Benson as general manager of the hotel, which recently joined the Hyatt portfolio. In this new role, Benson is responsible for management, operations and marketing of the resort, suites, bungalows and family residences, as well as assisting with the rebrand of the resort.
Hyatt Hotels Corporation (NYSE: H) announced today a Hyatt affiliate has entered into a management agreement with Mani Brothers Real Estate Group, a leading Southern California based full-service commercial property firm that owns and operates one-of-a-kind landmark properties, to rebrand the 75-room Travaasa Hāna into Hāna-Maui Resort, under the Destination Hotels brand. Offering a diverse collection of independent hotels, resorts and residences across North America, Destination Hotels properties are individual at heart yet connected by a commitment to embody the true spirit of each location.
Opened just months prior to the pandemic, Sensei Lāna'i, A Four Seasons Resort known for its personalized, evidence-led approach and secluded environment, re-opens with new pricing option, revised name and new safety protocols.
Montage Hotels & Resorts has announced the appointment of Matt Bailey as general manager of Montage Kapalua Bay. With over four decades of hotel industry experience -more than 20 years of which is in Hawaii alone - Bailey is responsible for all Kapalua Bay beachfront resort's daily operations.
Waimea Plantation Cottages, a 43-acre oceanfront property on west Kauai offers 60 authentic Hawaii-style plantation cottages, announced today a new "Fall for Kauai" special, in addition to new health and safety protocols that have been implemented throughout the breezy and expansive resort. Waimea Plantation Cottages is a Coast Hotels USA resort.
OLS Hotels & Resorts, a leading hotel management company comprised of bespoke independent and branded properties, has named Jade Hammond as its Hawai'i director of sales and marketing. In her role, Hammond will plan and implement sales and marketing strategy for OLS Hotels & Resorts' nine properties throughout the Hawaiian Islands. She also will be an integral part of the onboarding process for future Hawai'i hotel additions, contributing her energized attitude, imaginative flair and passion for curating marketing content. As a seasoned sales professional with a deep knowledge of both the market and the industry's complex distribution channels, Jade looks forward to working closely with the revenue team to deliver incremental growth to the portfolio by ensuring fast and seamless connectivity and implementing strategic agreements with new wholesale, retail and corporate accounts.
Four Seasons Hotel Lanai at Koele, A Sensei Reteat welcomes David Emig as Hotel Manager, where he will lead the day-to-day operations at the newly-opened property.
Bradley Russell will lead the day-to-day operations at Four Seasons Resort Lanai, along with overseeing rooms, spa, food and beverage and engineering. Prior to this appointment Russell served as Director of Rooms at the property.
Sheraton Kaua'i Coconut Beach Resort announces the appointment of Chris Machorek as general manager. Machorek returns to the newly flagged property, formerly a Courtyard by Marriott Kaua'i at Coconut Beach Resort, where he previously served as general manager for two years. He brings over 25 years of robust senior leadership experience in the hospitality industry, specifically on the island of Kauai, to the full-service oceanfront resort. In his role, Machorek oversees operations for 314 guest rooms, five F&B outlets including a twice weekly luau, and 8,000 square feet of event space.
Waimea Plantation Cottages, a 43-acre oceanfront property with 61-authentic plantation cottages that is operated by Coast Hotels, announces the appointment of Janice Ishihara as its new senior manager of sales and marketing. In her new position, Ishihara will be responsible for growing sales and identifying markets for the cottages. In addition, she will uncover new revenue streams, maintain current accounts and programs and bring more exposure to Waimea Plantation Cottages. Ishihara will be based in Oahu.Ishihara brings more than 20 years of experience in Hawaii hospitality including sales, marketing, reservations and operations to her new role at Waimea Plantation Cottages. Her passion for hospitality has allowed her to work in hotels all over the Hawaiian Islands. Most recently, Ishihara held the role of Account Director of Group Sales for Kahala Hotel & Resort in Oahu. Prior to that, she was the Director of Sales at Kauai Beach Resort, managing sales, catering and reservations. She has also held sales and marketing positions at Turtle Beach Resort, Princeville Resort and Hyatt Regency Maui.Ishihara is a graduate of Kapiolani Community College and has served on a number of tourism destination marketing boards on Oahu and Kauai, including the Hospitality Sales and Marketing Association's Scholarship Committee, Meeting Professionals International, Financial & Insurance Conferenc e Professionals and American Society of Association Executives. She has received numerous awards including Manager of the Quarter for Hyatt Regency Maui, sales and marketing awards for Best Site Inspections and Best Revenue Management at Princeville Resort and garnered Hotel of the Year for the 350 rooms and under category.Native to Honolulu, Ishihara is very active and loves exploring the outdoors by golfing, hiking and adventuring out in the ocean in any way possible. When she is not working or outside, Janice volunteers as a teacher's assistant at her church for the Children's Ark.
Sheraton Maui Resort & Spa, situated on 23 oceanfront acres at iconic Pu'u Keka'a (Black Rock) on Ka'anapali Beach, unveiled a multimillion-dollar transformation of its lobby, including a new expansive open-air lanai, lounge, reception area and The Sandbar, Ka'anapali's only lobby bar. The resort also debuted an ohana (family) game room as part of the second phase of the resort's renovation, following a complete refresh of all guestrooms and suites.
Fairmont Orchid, a luxury resort along the Kohala Coast of Hawai'i Island, is pleased to announce the appointment of Charles Head as General Manager as of December 13, 2019. Charles will oversee all operational, financial and strategic aspects of the 540-room luxury resort. Bringing over 30 years of luxury hospitality experience to this position, Charles joins Fairmont Orchid from his most recent role as General Manager at Claremont Club & Spa, a Fairmont Hotel, a position he held since 2017. Charles was also General Manager of Fairmont Kea Lani from 2010-2017 and during his tenure at the all-suite and villa resort, the property was named Fairmont Hotels & Resorts' 2015 North America Hotel of the Year. Prior to assuming his role at Fairmont Kea Lani, Charles held the position of General Manager at Fairmont St. Andrews, Scotland. Charles also held executive-level positions with Fairmont Winnipeg, Fairmont Orchid and Fairmont Empress. He joined Fairmont Hotels & Resorts in 1996 at Fairmont Chateau Whistler. Charles participated in the Hotel and Restaurant Administration Program from Camosun College, Victoria. He and his wife, Lisa, reside on Hawai'i Island with their two golden retrievers, Koa and Kai.
Marcus Ito has been named director of sales and marketing, where he will be responsible for driving revenue to the Waikiki Beachcomber by Outrigger through sales and promotional activities by maximising prospective business opportunities from various business channels.
Montage Kapalua Bay has announced the appointment of Eric Faivre as executive chef. With over thirty years of culinary experience at luxury resorts throughout Hawaii, Asia, and Europe, Faivre will be responsible for leading the resort's culinary operations. He will work closely with local farmers and vendors to source fresh and seasonal products, create new menus for the resort's dining venues, including Cane & Canoe, The Hideaway, and Cliff House, and manage the culinary team.
Welcome to Four Seasons Hotel Lanai at Koele, A Sensei Retreat, the first all-inclusive wellness experience offered by Four Seasons, and a unique offering in the Hawaiian Islands.
Halekulani Corporation announced the opening of Halepuna Waikiki by Halekulani, checking in its first guests to the luxury boutique hotel. With 284 rooms and four suites, the multi-million-dollar transformed Halepuna Waikiki is located directly across from the iconic Halekulani.
Sheraton Kaua'i Coconut Beach Resort makes its debut on the Hawaiian island of Kaua'i following a property-wide transformation, unveiling 314 redesigned guest rooms, a brand-new arrival experience, oceanfront bar and restaurants, fully reinvented public spaces, a reenergized pool scene, and fresh programming. Centrally located on Kaua'i's East Side, the newly flagged resort offers unrivaled access for exploring the Garden Island from the spectacular scenery of the North Shore to the sunny beaches of the South Shore.
Payne joins Destination Residences Hawaii with an extensive career in resort leadership. As general manager, Payne oversees the management and operation of properties in the Kona-Kohala portfolio, comprising Mauna Lani Point, The Islands at Mauna Lani, Champion Ridge, estate home management at The Cape at Mauna Lani, and association management throughout Mauna Lani Resort, including The Residences of Laule'a. Prior to his role at Destination Residences Hawaii, Payne served in senior leadership positions for luxury resorts and private clubs in Mexico, Colorado, Oregon and Hawaii. On Maui, Payne assisted with the launch of Montage Kapalua Bay, leading the resort through the transition from a distressed property into one of Hawaii's premier luxury destinations. Most recently, Payne worked with Sunriver Resort in Bend, Oregon, where he was active in leading the charge in sustainability efforts by forming a dedicated committee on the topic, and also spent time at The Sebastian Vail in Vail, Colorado.
As a Certified Manager of Associations (CMCA) and as an Association Management Specialist (AMS), Sisneros boasts a robust history of leading association management with more than 70 associations in Hawaii and is a subject matter expert in local condominium and community association councils. She provides a wealth of expertise to Destination Residences Hawaii as it pertains to association managing agent duties and compliance with State of Hawaii statutes, in addition to maintaining the condition and value of the property, from the common areas of the resort grounds to ensuring proper financial planning for the property. With a combined 20 years of experience in real estate and construction throughout Hawaii and Oregon, Sisneros' professional background includes serving as general partner for Island Property Consulting, and additional roles as vice president of operations for an association management firm on Maui and co-owner and operator of a general construction company.