You'll find no lines or creases at the legendary Beverly Wilshire, A Four Seasons Hotel with the completion of the multi-million dollar renovation of all guest rooms, suites and specialty suites.
Prior to joining the team as hotel manager, Sonja Chase served as the director of rooms, engineering and spa at Hyatt Regency Indian Wells Resort & Spa, driving record-breaking revenues, profitability and colleague engagement despite the pandemic. With nearly 15 years of experience, Chase also gained extensive operations knowledge serving in several other managerial roles within Hyatt, including as associate director of operations at Manchester Grand Hyatt San Diego, executive housekeeper and front office manager at Hyatt Regency Denver at Colorado Convention Center and front office manager at Grand Hyatt Seattle.
Area Director of Sales, Marketing and Events Dustin Imbesi joins Thompson and tommie Austin after serving in leadership positions throughout the hospitality industry for over 20 years, most recently as vice president of sales & revenue in the hospitality division of Hamister Group, LLC. In this role, Imbesi added new properties and implemented countless sales, marketing and revenue strategies, contributing to the management company's overall success. Previously, he held various director-level positions within the Hyatt family, specifically at the Hyatt Regencies in Rochester, New York, Newport, California, Minneapolis, Reston, Virginia, Washington D.C. and San Francisco.
Before stepping into her new role at Thompson and tommie Austin, Area Director of Revenue Management Jan Shaw held the director of revenue management position at the W Austin for nearly a decade. During her time with Marriott Hotels and Resorts, Shaw was successful at developing multiple disciplines within her revenue teams and working at properties from 200 to over 1,400 rooms in varying locations of suburban, city center and resort destinations. Over the course of 20 years, Shaw served in multiple leadership positions, acting as director of revenue management at the La Cantera Hill County Resort in San Antonio and several hotels in the Kansas City area, including sales and training roles for Starwood Hotels & Resorts and IHG Hotels & Resorts.
Hiltons of Chicago Sales & Marketing Complex representing Palmer House, a Hilton Hotel, Hilton Chicago, and The Drake Hotel are pleased to announce the appointment of Mario Thompson as Area Director of Sales and Marketing. Thompson will lead a tenured team with 300+ years of collective hotelier commercial experience to complement a combined 347 years of hospitality excellence at these renowned historic Hilton hotels. Thompson brings more than 17 years of experience in the hospitality industry, including 12 years in hospitality leadership roles, and has been with Hilton since 2009 across San Diego, New York City, Washington D.C., Atlanta, and Baltimore.
The Twin Fin, part of Highgate's Hawaii collection of hotels, opened today along the iconic coastline of Waikiki on Oahu. Following a multi-million-dollar renovation, the hotel will serve as the heartbeat of the destination and a gathering place for guests to discover local music, art and a lasting connection with the community. The revitalized hotel features refreshed guestrooms, updated design, authentic experiences rooted in Hawaiian culture and front-row views overlooking Waikiki Beach.
Tim Horton, COO of Dimension Hospitality announced the opening of the SpringHill Suites Atlanta Northwest, a 147-suite hotel located near Truist Park, home of the Atlanta Braves.
Shiji announced today that its product Infrasys Cloud Point-of-Sale (POS) has gone live at one of American Liberty Hospitality biggest properties in Houston, Texas.
Prices rose by 8.2% annually in September, up 0.4% from August. A 2.1% drop in energy prices was offset by broad-based price increases, particularly for housing, food and health care. Core inflation, which excludes volatile food and energy prices, increased 6.6% from a year ago and 0.6% from August. With core inflation remaining well above its 2% target, the Fed will continue aggressively tightening monetary policy. A 75-bp increase in interest rates is expected in November, followed by another significant increase in December.
While group travel demand is showing clear signs of recovery, hoteliers across the U.S. are less positive about the health of business travel. As business from corporate accounts typically slows down in the fourth quarter, many hoteliers are now looking to the first quarter of 2023 for an improved mix of sales.
We at HVS have long valued the importance of embracing diversity, celebrating our differences, and building a better consulting team as a result. Exceptional teams do this: embracing, accepting, and understanding these differences to become more deeply connected and effective. When a hotel operations team is similarly understanding and celebratory of differences, guests can feel the difference and often become repeat guests as a result.
Hotel Internet Services, a full-service provider of internet services and solutions, has announced the appointing of Dustin Johnston as the company's Vice President of MDU Sales. An industry professional with extensive experience providing Owners, Managers and Developers of Multi-Dwelling Units (MDUs) with the ability to increase customer satisfaction through enhanced Internet and WiFi connectivity, Johnston will be overseeing the sales and marketing initiatives of MDU Internet Services, a solution provided by Hotel Internet Services . His chief responsibilities will be to further expand MDU Internet Services' market-leading presence and provide the industry with the advanced online technologies that are now essential for property owners and their residents.
U.S. hotel gross operating profit per available room (GOPPAR) improved from the month prior and exceeded the pre-pandemic comparable, according to STR‘s September 2022 P&L data release. Additionally, the cost of labor per available room came in higher than the pre-pandemic comparable for the first time.
Yedla Management Company (YMC) has announced the appointment of Donnie Jenkins as Dual General Manager of its two Marriott properties located at Walt Disney World® Resort's FLAMINGO CROSSINGS Town Center in Orlando, Florida: Residence Inn by Marriott at FLAMINGO CROSSINGS, and Fairfield Inn & Suites by Marriott FLAMINGO CROSSINGS. In his new role, Jenkins will oversee day-to-day operations at the two newly opened resort hotels.
There's a new landmark in Nashville, rising 40 storeys above the vibrant city and buzzing with energy, passion and warm hospitality. Welcome to the all-new Four Seasons Hotel and Private Residences Nashville.
Charlestowne Hotels, a leading hospitality management company, today announces the addition of three new properties in Tennessee, California, and Colorado.
Annual changes in U.S. hotel utility costs and in the Consumer Price Index (CPI), or inflation, have historically proven to be strongly correlated. As of August 2022, CBRE is forecasting CPI growth to be 7.7 percent in 2022, followed by another 3.6 percent in 2023. Since inflation has averaged just 2.2 percent since 2000, these inflation projections have hoteliers concerned about operating costs. Given that rising energy costs are a significant driver of the current rise in CPI, hotel managers are especially worried about utility department expenses.
A pictorial update on our latest thoughts and the facts and figures influencing our industry.
Fairmont Century Plaza, Los Angeles' luxury landmark hotel, today announced the appointment of Ron Pietruszka as executive chef. With decades of culinary experience spanning the globe, and numerous industry accolades, Pietruszka brings his expertise to the 400-room Los Angeles hotel.
Grand Hyatt Nashville, the 25-floor luxury property located within the 18-acre Nashville Yards development, announced Cherylanne Thomas as the hotel's new Director of Sales & Marketing. Thomas brings an extensive marketing and strategic planning background with a diverse portfolio of experience.