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Influence Society Releases SOCIETIES Magazine’s 6th Edition, Exploring the New Language of Luxury Hospitality

In features such as “Listening Rooms: The New Hospitality Ritual,” “Aesop’s Architecture of Light,” coverage of Thailand’s restaurant scene and a look at railway dining in Malaysia, SOCIETIES examines ... The magazine also explores how hospitality spaces are evolving into more residential, cultural and local destinations, with examples including Terreno Barrio in Palma, the Orient Express hotel in Venice

Influence Society
Opinion Article Operations & Strategy

From Discovery to Arrival: Why Hospitality’s Next Competitive Advantage Is Continuity

Before a traveler ever sees a recommendation, an AI model may have already weighed hundreds of signals in an effort to establish confidence. That subtle shift changes everything. ... In many ways, hospitality is entering a trust economy. Travelers have always made decisions based on trust, but now digital systems are participating in those decisions as well.

Fred Bean
By Fred Bean, Founder & CEO, HotelPORT
Supplier News Sustainability

AI Food Waste Scale-Up KITRO Accelerates International Growth Amid New Regulatory Push

Founded by two hospitality professionals determined to tackle food waste, the Swiss company has now supported more than 500 kitchens in over 40 countries with AI-powered waste reduction technology that ... Today, KITRO’s technology has been used in more than 500 kitchens across over 40 countries , including hotels, resorts, restaurants, hospitals, universities, large-scale catering operations and cruise

KITRO
Supplier News Technology

HCN to Debut its Commerce Media Network at HITEC; White Paper to Reveal Revenue Potential for Hotels

Restaurants have already learned this with digital menu boards. Retailers are learning it with in-store media screens. ... As the world leader in guestroom tablets following the June 2025 acquisition of Crave Interactive, HCN’s platform has evolved into an AI-powered digital concierge, a guest communication hub, room controller

Hotel Communication Network Inc. (HCN)
San Antonio, United States
Ad #1 Hotel PMS
See why hotels are switching to Mews

Revenue up. Manual work down. Hotels using Mews see 35% higher RevPAR and 45% more upsells. Book a free demo. 
Mews
HN Podcast
Podcast Wellness & Wellbeing

Aslihan Ozgur of TheLifeCo on the Caribbean's First Longevity Village, Physician-Led Detox, and the Future of Health-Integrated Hospitality

The scope is significant: three resorts, 500 longevity residences, 20 restaurants, a medical and commercial district, and one of the largest conference centers in the Eastern Caribbean, with indoor seating ... The lineup includes the CAR.O.L. bike, which uses AI to deliver personalized high-intensity interval training in as little as eight minutes, calibrated to each individual's fitness level; React Sport,

Aslihan Ozgur in conversation with Adam Mogelonsky
Saint Lucia
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.
Hospitality Net
Podcast Technology

How to win direct bookings with AI search

From becoming the source of truth for AI platforms to building data foundations that drive visibility, they unpack what it takes to stand out in an AI-first world. ... We never want to create a more challenging experience for guests, whether it’s AI voice, AI chat. And certainly AI personalization is an area that we see potential in as well.

Karen Stephens
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
HN TV
Interview General Management

Hospitality Got Too Comfortable: EHL's Achim Schmitt on Decline, Talent and the Limits of Technology

Even now, he noted, hotels still need a large human element, partly because the AI experience is not yet good enough to replace it, but mostly because he does not want to live in a world without human ... Students now do that work on their own, and he does not think an AI can take the place of another person in it.

Achim Schmitt in conversation with Simone Puorto
Lausanne, Switzerland
Opinion Article Technology

Front desk teams don’t have to be your switchboard

Holiday Inn Kenilworth deployed Eccobell's AI voice agent, cutting reception calls by over 80% in the first week, with upsell commissions now exceeding the technology's cost. ... Daniel believes voice AI works particularly well because it mirrors communication habits guests already have in daily life.

Ryan Haynes
By Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Kenilworth, United Kingdom
HN TV
Interview General Management

The Gym Is the Front Door: Christopher Norton on Equinox Hotels

Equinox pulls locals in through the club, and once they are inside they spend time in the bars and restaurants after working out. ... On another day, in another mood, he might want the conversation. That is the heart of how he sees it. As he put it, the choice is never AI-centric versus human-centric. It is choice-centric.

Christopher Norton in conversation with Simone Puorto
Lausanne, Switzerland
Opinion Article Human Resources

Managers of Infinite Minds

Tellingly, optimism about AI is often higher in emerging markets than in the developed world, which means the appetite to adopt is frequently strongest exactly where the opportunity to leapfrog is greatest ... Literacy is no longer a specialism; it is the new baseline of employability, and the concept AI Literacy — long championed in our industry by educators such as Ian Millar — belongs in every

Terence Ronson
By Terence Ronson, Founder & Managing Director, Pertlink Limited
Henri Roelings
By Henri Roelings
Supplier News Technology

allO Raises $14M Series A Led by Zigg Capital to Scale the First AI-Native Operating System for Restaurants

allO raised $14M Series A led by Zigg Capital to expand its AI-native POS and operations platform, now active in 1,000+ German restaurant locations, across Europe. ... allO, the AI-native operating system for restaurants, today announced $14 million in Series A funding led by Zigg Capital with participation from new investors LifeX Ventures, Aperture, and Wecken & Cie

allO