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Appointment

Tom Scaramellino has been appointed as General Manager at Westin & Aloft San Francisco Airport Hotels

As a graduate of the University of Nevada at Las Vegas, Scaramellino received a Bachelor of Science in Hotel Administration. Recently Scaramellino served as hotel manager of The Palace Hotel in San Francisco, Calif. where he strived to strengthen brand identity and customer service. Prior to his time with The Palace, he acted as hotel manager for the US Grant in San Diego. During his time there he also had numerous temporary assignments as GM for the Westin Los Angeles Airport Hotel, the St. Regis Deer Valley Resort, and the W Hotel in San Diego, Calif. With passion for the industry and fostering education, Scaramellino has served on the board of directors for the New York State Restaurant Association and as a advisory board member for Westchester Community College Hospitality program. He has also served his community on the foundation board of directors for the Hudson Valley Hospital Center and for the Peekskill Area Health Center. Among numerous awards, he has received Businessman of the Year from the Peekskill-Cortlandt Chamber of Commerce and the President's Award from the Sheraton Corporation of North America.

Starwood
San Francisco, California, United States
Appointment

Grace D. Miane has been named General Manager at Residence Inn Dana Point San Juan Capistrano

Miane most recently served as General Manager of the Residence Inn Reno in the Lake Tahoe/Reno market, overseeing a comprehensive renovation project that was completed in April 2012. The Reno Residence Inn by Marriott hotel has been recognized for its breakthrough leadership as well as consistent high guest satisfaction scores during Maine's 5-year tenure. The hotel earned numerous Market Share index awards and Revenue management engagement recognition from the ownership group. Miane started her career with Marriott International as a front desk clerk at the San Francisco Airport Courtyard. She was promoted to Sales Account Manager and was part of the opening team for the San Francisco Oyster Point Waterfront Courtyard & Residence Inn by Marriott. Her career progression includes different management positions and leadership roles within Marriott Select Service brands in the San Francisco/Bay Area & Manhattan Beach, CA.

Marriott
San Juan Capistrano, California, United States
Appointment

Susan Santiago has been appointed as Area Vice President and General Manger at Hyatt Regency Century Plaza

ost recently, Santiago was Vice President of Food and Beverage –Americas operations for Hyatt Hotels & Resorts, where she was responsible for the overall success of food and beverage operations at Hyatt Hotels and Resorts in the U.S., Canada, the Caribbean, Latin and South America. Last year, Santiago led Hyatt’s launch of its global Food. Thoughtfully Sourced. Carefully Served philosophy that was heralded as, “industry leading,” and later the same year, launched Hyatt’s, For Kids, By Kids, and Alice Waters menus which offer fun, fresh, flavorful and interactive food choices for youth aged guests. These food philosophies helped drive Hyatt’s goal to be the most preferred hotel brand, and were acknowledged by The Today Show, The New York Times, Wall Street Journal, USA Today among other national and trade organizations. Also last year, Santiago and team along with Hyatt’s partner, Folio Fine Wine Partners, a Michael Mondavi company, developed and debuted a Pinot Noir varietal for Hyatt’s Canvas wine collection.

Hyatt
Los Angeles, California, United States
Appointment

John Hanrahan has been appointed as Director of Food & Beverage at Chaminade Resort & Spa

Benchmark Hospitality International, a leading U.S.-based hospitality management company, has named John Hanrahan director of food & beverage for Chaminade Resort & Spa, a Benchmark Resort® situated on a Santa Cruz, California hilltop with breathtaking views of Monterey Bay. Kevin Herbst, Benchmark's general manager at the resort, made the announcement. John Hanrahan most recently served as general manager of LB Steak Santana Row, a full-service restaurant located in San Jose, California. In this position he was also responsible for an extensive wine program. Mr. Hanrahan has previously held management positions for The Mountain Winery in Saratoga, California, and for Moana Hospitality of Mill Valley, California. Mr. Hanrahan resides in Soquel, California, with his family.

Pyramid Global Hospitality
Santa Cruz, California, United States
Appointment

Lisa Ares has been appointed as Director of Operations at The Fairmont San Jose

The Fairmont San Jose, an 805-room luxury hotel in the heart of Silicon Valley, proudly announces the appointment of Lisa Ares as Director of Operations. Ms. Ares, who after 14 years of working at sister Fairmont properties, officially began her new appointment last month. During her last post at the storied Fairmont Royal York (Toronto, Canada), where she served as Rooms Division Director, Lisa oversaw more than 400 colleagues and was responsible for the operation and management of the 1,365-room legacy property. Prior, she spent a number of years at sister properties including The Fairmont Hotel Vancouver and The Fairmont Banff Springs holding progressive positions. Kelley Cosgrove, General Manager of The Fairmont San Jose shares, “I am delighted to welcome Lisa to Silicon Valley. She brings keen insight into the services and amenities most prized by the global traveler and I am confident she will help further guide our prominent hotel to new heights of luxury and guest satisfaction. Ms. Ares holds a Bachelor of Arts in Hospitality Management from Vancouver Community College, Vancouver, B.C. and is currently completing her Masters degree in Tourism Management from Royal Roads University in Victoria, B.C. A “wanna-be” foodie who always prefers eating over cooking, Lisa looks forward to discovering the food and wine bounties of Northern California.

FRHI
San Jose, California, United States
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Appointment

Jim Gerney has been appointed as Regional VP and GM at Toll House and Hotel Abri

MetWest Terra Hospitality announces the appointment of Jim Gerney as regional vice president and general manager for Hotel Abri. Gerney has been the general manager of Toll House Hotel in Los Gatos since October 2012, coming on board with more than 26 years of hospitality experience. His extensive knowledge of the Bay Area market is of great importance to his new role, as he will now oversee Hotel Abri in San Francisco's Union Square from a regional capacity, as well as continue to manage Toll House Hotel.Gerney began his dynamic hospitality career in 1986 with then Pittsburgh-based Interstate Hotels Corporation. His 14-year tenure at Interstate coincided with the company's tremendous growth transitioning itself from an operator of 29 hotels in 1989 to 230 hotels and resorts by 2000, in which Gerney became an operations task force leader with each appointment at Interstate assisting with multiple hotel openings and conversions across the United States. Over the course of his career in the San Francisco Bay Area, Gerney was the General Manager for the Canterbury Hotel and Joie de Vivre's Maxwell Hotel, as well as Managing Director of Hotel Kabuki. Prior to his new position with Toll House, Gerney was the Regional General Manager for Larkspur Hotels for their San Francisco Collection including Hotel Abri, Villa Florence and Hotel Union Square. Additionally, Gerney sat on boards of the San Francisco Hotel Council and Union Square Business Improvement District.

MetWest Terra Hospitality
Los Gatos, California, United States
Appointment

George Allen has been appointed as Director of Marketing at Loews Coronado Bay Resort

Loews Coronado Bay Resort is pleased to announce the appointment of George Allen as the Director of Marketing. With more than 20 years of experience in hotel sales and marketing and an expertise in Southern California destinations, Allen takes the helm of the resort’s marketing, advertising, meeting and leisure sales efforts. He joins the ranks of Loews Hotels after leading sales efforts in top-notch resorts including La Costa Resort and Spa, La Quinta Resort and Club, Estancia La Jolla and L’Auberge Del Mar and most recently as the Director of Sales and Marketing at Sheraton Carlsbad Resort and Spa and Grand Pacific Palisades Resort.

Loews
Coronado, California, United States
Appointment

Mark Adams has been named Director of Sales at Terranea Resort

Adams previously held several leadership positions with Marriott, most recently as director of group sales at the Anaheim Marriott and prior to this, director of account sales at The Marriott and Renaissance Caribbean and Mexico Resorts Collection. During his career in the sales and hospitality industry, Adams has also served as vice president of sales for the Long Beach Conventions and Visitors Bureau and director of National Accounts for Marriott International Global Sales Organization. He began his career in convention services and worked in a number of positions within the hospitality industry before finding his calling in sales at the Mayflower Renaissance in Washington, D.C. Adams holds a Bachelor of Science Degree in Hotel and Restaurant Management from the University of Houston. During his highly decorated career with Marriott, Adams was a multiple-winner of the Golden Circle Chairman’s Award, Sales Leadership Award, Sales Recognition Award and Sales Intensity Award. In addition to his professional achievements, Adams is a member of the Southern California Chapter of Meeting Professionals International (MPI) and Professional Convention Management Association (PCMA). He also devotes time to serving Habitat for Humanity.

Destination Hotels
Rancho Palos Verdes, California, United States
Appointment

Michelle Gatschet has been appointed as Sales Manager at InterContinental Hotels of San Francisco

Michelle Gatschet has been in the hospitality industry for over seven years, exceeding goals and establishing long lasting business partnerships along the way. Born in Switzerland, Gatschet brings a global perspective to the InterContinental Hotels Group with her knowledge of English, German, French, and Italian. In addition to her position as Senior Sales Manager, Gatschet sits on the board of the National Association of Catering and Events (NACE). Before accepting her new role, she was the General Manager at the University Club of San Francisco. Gatschet’s professional background also includes positions held at Joie de Vivre Hospitality and the Orchard Hotels.

IHG
San Francisco, California, United States
Appointment

Candace Palec has been promoted to Senior Sales Manager at InterContinental Hotels of San Francisco

Seasoned hospitality professional Candace Palec brings twelve years of experience to her new role of Senior Sales Manager. Already familiar with the InterContinental Hotels of San Francisco, she spent the last three years demonstrating her business savvy as Sales Manager. Before joining the InterContinental Hotels Group team, Palec honed her managerial skills at a number of San Francisco Bay Area destinations including the Mandarin Oriental Hotel Group, Hotel Vitale, and the Claremont Hotel & Spa.

IHG
San Francisco, California, United States
Appointment

Candice L. Chin has been appointed as Senior Sales Manager at InterContinental Hotels of San Francisco

Candice Chin joins the InterContinental Hotels of San Francisco as a rising star of the hospitality industry. After joining the Four Seasons Hotel Westlake Village’s opening team as a front desk receptionist in 2007, Chin was promoted each consecutive year and honored as employee of the month in 2011. By 2012, she had ascended to the position of Group Sales Manager where she focused on establishing, developing and maintaining business for the hotel’s southeast and local market.

IHG
San Francisco, California, United States
Appointment

Jennifer Chapman has been appointed as national sales manager at L'Auberge Del Mar

L'Auberge Del Mar has announced that Jennifer Chapman joins its team as national sales manager for the 120-room property located along the Southern California coast in the heart of Del Mar Village. Chapman will be responsible for the Orange County, Calif. and Southeast U.S. markets. Chapman joins L'Auberge Del Mar from Omni Interlocken Resort in Broomfield, CO where she was a top achiever for three years as group sales manager. Her previous experience includes executive meetings manager at La Costa Resort and Spa in Carlsbad, Calif., assistant director of banquets at Omni Interlocken, CO and catering manager at the Del Mar Fairgrounds/ Thoroughbred Club in Del Mar, Calf. She also served as an opening manager for Cohen Restaurant Group's Mister Tiki Mai Tai Lounge in downtown San Diego.

Destination Hotels
Del Mar, California, United States
Appointment

Seth Christian has been appointed as President - Americas at Knowcross Solutions

Knowcross Solutions is pleased to announce the appointment of Seth Christian as President – Americas to lead the aggressive growth and support of its Guest Service Management solutions in North America. If you’ve traveled, there’s a chance Seth Christian had a hand in your experience. That’s because for over 25 years, Seth has been one of the hospitality industry’s top innovators, having led both large, multi-unit property management companies and the leading hospitality service and technology providers. Seth helped in the development of many firsts in the hospitality industry including the first budget extended stay chain, the first SAAS model for multi-property management, reservations and enterprise business intelligence and has innovated everything from property management systems, distribution systems and central reservation systems.

Knowcross Solutions Pvt. Ltd.
Newport Beach, California, United States
Appointment

Gena Chen has been appointed as Director of Catering and Event Management at St. Regis San Francisco

Ms. Chen boasts nearly ten years of experience within the luxury hotel industry planning elegant weddings, social gatherings, and business meetings in the country's most dynamic cities. Most recently, she served as the director of catering and conference services at the landmark Palace Hotel in San Francisco, where she forged strong relationships within the regional meetings and events community. Prior to this, Ms. Chen was director of conference services at The St. Regis New York after joining as catering sales manager of the flagship hotel. She has also held positions at The St. Regis Washington, D.C. and The St. Regis San Francisco when she served as taskforce conference services manager in 2007. Ms. Chen launched her catering career in Washington, D.C. at the Four Seasons Hotel and is a graduate from the School of Hospitality Administration at Boston University.

Starwood
San Francisco, California, United States
Appointment

Tom Klein has been appointed as to the Board of Directors at California Hotel & Lodging Association (CH&LA)

California Hotel & Lodging Association (CH&LA) has announced the appointment of Tom Klein, Regional VP of Fairmont Hotels & Resorts for California (and General Manager of The Fairmont San Francisco) as Secretary/Treasurer for its Board of Directors. Klein was elected as the Secretary/Treasurer at last week’s Executive Committee in Los Angeles.

FRHI
San Francisco, California, United States
Appointment

Stephane Coutouly has been appointed as Food & Beverage Director at InterContinental San Francisco

Boasting two decades of international experience in the hospitality industry, Coutouly has held Food & Beverage Director positions for more than seven years. Prior to joining the InterContinental San Francisco, Coutouly served as Director of Food & Beverage at the Monte-Carlo Bay Hotel & Resort in Monaco, Director of Food & Beverage for Norwegian Cruise Line, and Director of Food & Beverage for Hotel Sofitel in Miami, Florida. In his new role, Coutouly will be responsible for day-to-day banquet operations, overseeing 43,000 square feet of event space, in-room dining, and the award-winning Luce restaurant at this 550-room hotel located in San Francisco’s South of Market (SOMA) district.

IHG
San Francisco, California, United States
Appointment

Joe St. Laurent has been named General Manager at Kona Kai Resort and Spa

Noble House Hotels & Resorts, Ltd. (NHHR) – a collection of luxury hotels and resorts – announces the appointment of Joe St. Laurent as General Manager at Kona Kai Resort and Spa, located at the tip of Shelter Island in San Diego. In this role, St. Laurent will be responsible for the resort’s successful day-to-day operations and will provide support and leadership throughout the property’s ongoing $22 million renovations. Boasting more than 20 years of experience, this is St. Laurent’s second time with Noble House, having previously worked as the Director of Rooms and Operations for Paradise Point Resort and Spa, San Diego, from 2005-2007. In this new position, St. Laurent will expand upon both the great history and continued legacy already enjoyed by Kona Kai, while further elevating the property’s position as the ultimate Southern California destination resort.

Noble House
San Diego, California, United States