system (PMS) with a cloud-native platform built for modern hospitality. ... The hotel went live on Mews in early April, completing the transition in a matter of weeks.
In2 Consulting Acquires 50% Stake in Hospitality Net Dubai-based In2 Consulting has acquired a 50% stake in Hospitality Net, the largest B2B media platform for the global hospitality industry. ... The deal brings plans to expand the platform's AI capabilities, launch Hospitality Net LABS, and establish a new head office in Dubai.
. – Folio , the financial operations and procurement platform purpose-built for hospitality operators, today announced Folio Expense, the hospitality industry’s first fully-embedded expense management ... The new solution will be unveiled at Booth # 751 during the 2026 Hospitality Industry Technology Exposition and Conference (HITEC), taking place June 15-18 in San Antonio.
NEW YORK CITY and SAN DIEGO — In a direct challenge to the dominant loyalty programs of OTAs, credit card companies, and hotel brands, Cloudbeds, the hospitality management system built for ambitious hoteliers ... The AI Guest Engine: Unlike static loyalty programs, Journey uses AI-powered intelligence to help hoteliers better understand guest behavior, preferences, and intent.
At HITEC, we're excited to demonstrate how UrVenue helps hospitality brands unify operations, unlock new revenue opportunities, and prepare for the next generation of AI-powered experience commerce. ... In addition to extending these capabilities, we look forward to discussing our AI strategy (with active development toward Model Context Protocol enablement) with all hoteliers looking for an AI-powered
“Innovation in hospitality technology, especially the growing role of AI, is creating new opportunities to improve efficiency, personalize the guest experience and grow revenue,” said Pitsikalis. ... The Future of Hospitality AI: Personalization, Productivity and Revenue at Scale Monday, June 15 | 2:45 p.m. – 3:35 p.m. | Room 220 In this session, Pitsikalis will examine how hospitality operators are
discovery in an AI-driven world.” ... The AI Signal Report is the first report in Travel Media Group’s new AI Visibility Suite, a collection of insights designed to help hotels understand and improve how they appear in AI-driven discovery.
At the EHL HumanX Summit in Lausanne, Simone Puorto sat down with Ilona Guérin, a final-year student at EHL and President of the Young Hospitality Summit, the largest student-led event of its kind. ... AI is here to stay, she said, so the task is to use it to our advantage and let it complement the human work rather than stand in for it.
Two industries that have almost nothing in common — a hotel front desk and a hospital ward — began worrying about precisely the same thing, in almost the same words. Not about whether AI works. ... Then I read Laura Dyrda’s reporting in Becker’s Hospital Review , under the headline “Health systems race to rein in AI costs.” It could have been written about hotels.
“This investment is rooted in our deep belief in Hospitality Net’s unique role as the industry’s global knowledge backbone. ... Following the recent launch of its platform overhaul, built for AI-driven content discovery with a refreshed user experience, and foundations for regional versions in local languages, Hospitality Net is
Before a traveler ever sees a recommendation, an AI model may have already weighed hundreds of signals in an effort to establish confidence. That subtle shift changes everything. ... In many ways, hospitality is entering a trust economy. Travelers have always made decisions based on trust, but now digital systems are participating in those decisions as well.
The protection, in other words, runs in one direction. ... hospitality markets.
Teaching difficult conversations with AI With a technology partner, Kim has built AI avatars that let people rehearse high-stakes conversations at their own pace, in a space where it is safe to get it ... As Simone noted, her avatars are the idea in miniature, using AI to help people do the thing only people can do well.
Founded by two hospitality professionals determined to tackle food waste, the Swiss company has now supported more than 500 kitchens in over 40 countries with AI-powered waste reduction technology that ... Today, KITRO’s technology has been used in more than 500 kitchens across over 40 countries , including hotels, resorts, restaurants, hospitals, universities, large-scale catering operations and cruise
Themes earmarked for initial action include content strategy in the age of large language models, the future of direct channels, AI-native hotel technology architecture, and how hotels can maintain visibility ... Ben Jost, Chair of the HSMAI Europe AI Advisory Board and CEO and Founder of hospitality AI platform TrustYou, said: This is about industry education.
A recent episode of the Matt Talks Hospitality podcast brought together two experienced voices in hospitality technology: Ira Vouk, a hotel tech adviser, speaker and author, and Simone Puorto, a consultant ... As a result, some of the biggest names in hospitality are running on tech debt that is now fifty or seventy years old.
It is counted as part of the quality of care, and in the United States hospitals are rated and reimbursed on how patients say they were treated. ... She does not hear hospitality talk in these terms, she said, where the hope is too often that the front-desk person has simply worked it out.
As AI assistants and map interfaces become increasingly influential in travel planning, structured content and interoperability are becoming strategic priorities for hotels. ... The Hotel Distribution Technology Chart was first launched in 2015 and is curated with input from hospitality professionals and industry experts worldwide.
Wilmington, Delaware – RobosizeME , a leading provider of AI-enabled workflow automation solutions tailored to hotel groups, today announced the expansion of its work with one of the world’s largest hotel ... The initiative has significantly accelerated loyalty point processing times, reducing the wait for members to see updated points in their accounts from three to four days to within 24 hours.
The conversation around AI in hospitality has moved beyond experimentation. ... strategies Agentic AI and future opportunities for hospitality Participating hotel groups will receive early access to selected findings and contribute to one of the industry's most comprehensive AI benchmarks