Cvent's survey of 1,650 global planners reveals 70% expect event volume growth in 2026 (down from 90%), with AI adoption hitting 75% and rising costs driving demand for experiential venues.
Langham's three-phase AI rollout includes multilingual guest messaging, employee knowledge support, and commercial insights across 31 properties globally.
WSJ examines the financial missteps and strategic failures that led a major hospitality company from $2B valuation to bankruptcy and property evictions.
The article provides hotels with practical steps to train staff on recognizing trafficking signs and establishing reporting protocols to protect guests and avoid legal liability.
The article explores how artificial intelligence will transform property management systems in unexpected ways for the hospitality industry.
PATA's new digital series will launch at the 2026 Annual Summit in Korea and showcase sustainable tourism initiatives across Asia Pacific.
Centara achieved 35% GHG reduction and 30% water savings while securing GSTC certification for all 42 properties by 2025.
Hotels must invest in unified data architecture and AI-native distribution by 2030 to reduce OTA dependency and capture direct bookings through AI agents.
Analysis of IDC's 2025 PMS MarketScape reveals how property management systems evolved from cloud migration tools to AI-driven intelligence platforms that unify hotel operations.
Cendyn data shows 78% of hotel chains use AI today, with Google's Performance Max campaigns achieving 3x higher conversion rates than traditional methods.
The author argues hotels must unite to build industry-owned AI infrastructure before tech giants and OTAs dominate the new AI-powered travel search landscape.
Knowland by Cendyn's London MICE market report shows Corporate segment leads at 48% share, with Training and Education showing highest growth driven by employee upskilling trends.
The AI-powered platform combines decade of curated tourism data with conversational interface, enabling DMOs to generate marketing plans and automated reports through natural language queries.
Analysis of Sonder's abrupt Chapter 7 bankruptcy explores how growth-at-all-costs models in hospitality ultimately damage guest trust and industry resilience.