You stayed too long...
The piece explores the subtle signs that indicate when a hospitality professional may have outgrown their current role despite operational success.
By Franck Desplechin, CEO Founder | F&B Expert, Cheffranck.com
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Newport to Bring ‘Living Hospitality’ to Life at 2026 Leadership Retreat
Newport's annual retreat brings together 200+ leaders for education on AI marketing, data analytics, and profit-first strategies while strengthening vendor partnerships.
The Moment That Mattered Already Happened
The author argues that real guest loyalty is shaped by micro-moments of attention that happen in real time, not captured in post-stay surveys.
By Hideki Hayashi, Founder, Pulse Hospitality Group
Access Hospitality calls for “more room at the table”, as just 7% of women make up chair members
Despite women comprising 51% of hospitality workers, only 7% hold CEO and board positions, prompting Access Hospitality to launch mentoring initiatives.
From Culture to Contactless: How Alliants Is Transforming Hospitality
Alliants executives discuss building a people-first tech culture that automates routine tasks while empowering staff to deliver exceptional guest service.
Tristan Gadsby in conversation with Gareth Fraser
Hospitality America Promotes Adam Bullard to Vice President of People and Culture
Bullard brings manufacturing sector HR experience to lead people strategy across Hospitality America's growing hotel portfolio.
Hilton Clinches Top Spot as Malaysia’s Best Workplace in Inaugural Ranking
Hilton will open five new Malaysian properties in 2026, including debuts for Waldorf Astoria and Conrad brands in Kuala Lumpur.
OneJourney Launches SwiftPay - The World’s First Hospitality Payment Card (HPC) Platform
OneJourney's SwiftPay platform offers hospitality operators 1%+ cashback on supplier payments through bank-integrated payment cards with no setup fees.
NOT DONE Weekly - 5 Tenets I Live By as Delivered at Choice Hotels HQ
The former Remington CEO shares his five-tenet leadership framework delivered to Choice Hotels sales leaders, covering context, focus, continuous improvement, culture ownership, and systems-based goal achievement.
Four key insights from the FHS World Advisory Board
Middle East leads globally with $183 ARR while the industry shifts toward institutional investors and AI integration reaching 89% adoption by next year.
HSMAI Celebrates 69th Annual Adrian Awards
The ceremony honored 500+ industry leaders with Platinum winners across Paid, Earned, Owned, and Multi-Channel marketing categories.
Turning Vision into Investable Reality
The piece outlines Saudi Arabia's hospitality investment fundamentals ahead of FHS 2026, highlighting Vision 2030, mega-projects like Red Sea and Qiddiya, and regulatory reforms driving the Kingdom's emergence as a global destination.
By Sultan Bader Al-Otaibi, Chief Executive Officer – Taiba Investment Company, The Bench
Trust and the real drivers of hotel tech decisions
In a market flooded with promises, awards and endless vendor emails, one signal still cuts through the noise: what other hoteliers actually say.
Maraleina Sports Resort Koh Samui elevates performance-led hospitality with Shiji’s integrated technology ecosystem
Koh Samui sports resort implements Shiji's full tech stack including PMS, POS, and distribution systems to unify operations across training facilities and hospitality services.
AWH Partners Acquires All-Suite Hotel Trio in Sonoma County
AWH Partners announced today the acquisition of the Hotel Trio Healdsburg, a 122-key, all-suite hotel in the heart of Sonoma wine country. Since opening in 2018, the soft-branded Residence Inn has distinguished itself as the only Marriott-branded property in northern Sonoma and the second largest hotel in Healdsburg, one of the region's most sought-after leisure destinations.
The Webster Launches: New Lifestyle Hotel Brand Debuts in London This July & New York This Winter — Bookings Now Open
The Webster, a new design-forward lifestyle hotel brand, announces its official debut with the opening of The Webster Covent Garden, London in July 2026, followed by The Webster Times Square, New York in Winter 2026. Designed for the culturally curious traveler, The Webster blends thoughtful design, engaging programming, and dynamic social spaces to create a distinctly immersive urban stay in two of the world’s most inspiring creative capitals.
Emotionality, Wellness, and Longevity: Demand and Risk Mitigation Through 2030
The wellness tourism sector approaches $1 trillion by 2025 while longevity markets reach $600 billion, requiring hotels to navigate economic disruptions and evolving guest expectations through strategic planning.
By Mia Mackman, Owner and Principal, MACKMAN|ES
Luxury Hospitality Moves Beyond Opulence
EHL students analyzed 65 guest interviews and 869 reviews to identify how hotels can incorporate quiet luxury through secluded locations, local materials, and authentic cultural experiences.
80% of hospitality recruiters say graduates are missing out on job offers because they’re not ready for the world of work
Survey of 552 recruiters reveals hospitality graduates lack work ethic and communication skills, with 73% prioritizing practical experience over academic credentials.
Is Your Hotel Management Company Leading with Heart?
The article argues that empathy-driven management and employee wellbeing initiatives drive 21% higher profitability and up to 59% less turnover.
By Whitney Altizer, Chief Commercial Officer, Newport Hospitality Group