In this example, the summer campaign is designed with portability in mind. ... In this example, a Layer appears immediately after a guest completes their booking with an invitation to reserve a table at the hotel restaurant before arrival.
AI-Powered Housekeeping Optimization Leading hotels deploy AI systems that optimize housekeeping operations in ways impossible for human managers. ... In 2026, operational efficiency is being transformed by AI and automation.
of Hospitality Management ’s student-run restaurant. ... In a revenue optimization class, he is learning how to leverage AI to inform revenue strategy and build solutions.
Otel AI, the company building AI co-workers for hotel General Managers and hotel owners, has raised €2.8 million in total funding within six months of launch. ... Having previously led the pre-seed in Nory and seen their success in the restaurant space, we’re excited to now be backing Otel AI, an AI co-worker for hotels that drives revenues and profitability
Predictive AI allows hotels to act on behavioral signals in real time, turning browsing intent into longer, more valuable bookings. ... In embracing the needs of this segment, you're not just filling rooms; you're building loyalty, increasing direct revenue and future-proofing your brand in a fast-evolving travel market.
In a lifestyle hotel, it's all about self-becoming and feeling alive in a new place, even if only for one night. ... This is proof that the future of lifestyle hospitality lies not in expansion, but in evolution.
Conversational AI tools are starting to interpret the content in these with brilliant accuracy. Have a guest review strategy. Human proof gives hotels legitimacy in AI tools. ... Make data accessible to conversational AI tools. Work with a trusted partner to get MCP in place.
Previously, as Vice President of Marketing & Commercial Strategy at Xperience Restaurant Group, he spearheaded digital transformation across more than 72 restaurants, launching AI-driven marketing automation ... Salvino-Prada holds a Bachelor of Science from Johnson & Wales University, where he graduated magna cum laude, and has completed advanced training in Applied Agentic AI from Harvard University as well
EHL's HumanX Summit 2026 in Lausanne will bring 600 participants to debate technology integration while maintaining humanity in leadership strategy. ... EHL HumanX Summit Explores Technology-Humanity Integration EHL's HumanX Summit 2026 in Lausanne will bring together 600 participants to debate balancing technology with humanity in hospitality leadership
But Alex Zhardanovsky, CEO of PRIMA, highlighted a massive $50 billion blind spot in the luxury sector: the moment a high-value guest walks out the front door to book a restaurant, a yacht, or nightlife ... , the hotel participates in exactly none of that upside.
Optimising AI literacy in F&B operations starts with a simple principle: buying technology is not the same as building capability.Too many operators still approach AI as a procurement exercise rather than an operational transformation discipline.
InterContinental Seattle's Les Clefs d'Or concierge explains how human judgment and relationships remain essential in luxury hospitality despite AI advancement. ... And in that sense, AI may actually make concierges more valuable, not less.
& Sky Bar, all-day dining restaurant Sanehh Sarae, Japanese-Peruvian Nikkei restaurant Den, LAY Beach Club, Chon Lounge and Lula Pool Bar. ... He co-founded an AI-powered platform in Dubai called Shiftly designed to quickly connect employers in F&B and hospitality with pre-screened professionals for fixed or flexible shifts, using AI-led interviews
It’s the restaurant, it’s the golf, it’s all of that, and assembling all of that. And then thinking about AI being able to come in and surface insights or to even take action. ... And there are a lot of shiny objects like that right now in the AI space as well, telling you that AI is your savior.
In a slower-moving environment, that approach helped teams align and act. In the age of AI, however, it has become a limitation. ... AI, by contrast, can operate in real time if hotels provide the right inputs.
Marriott signed 10 Vietnam hotels bringing 4,500 keys, and a viewpoint questions whether AI agents will replace traditional software. Viewpoint: Will AI Agents Replace Traditional Hotel Software? ... Read the data → Signals Lobby raises $2.2M for AI booking platform. The startup processes group booking emails in 30 seconds, reducing response times 75% and boosting conversion rates up to 15%.
In our work, this means we don't build concepts. We build narratives. Not "Italian restaurant in a hotel lobby." But: what precise cultural moment are we inhabiting? ... The next generation of guests will not search "best restaurants in Bangkok." They will instruct an AI agent to plan a dinner for three that feels like 1970s Paris but uses local Thai ingredients.
of the top hoteliers of my generation, many of whom even today work in top positions. ... Maybe the pilot light is on all the time, but when these leaders entered the building, they dialed up the hospitality vibe and shared it during every encounter, be it in the back corridors or in the front
In other words, economic success can look good in aggregate while underwhelming thousands of operators underneath. 8) Where AI could genuinely help The most credible AI role here is not “replacing humans ... For restaurants, cafés, diners, concessions, and supply chains, AI may quietly create some of the best returns.
Read the data → Lighthouse Launches AI Booking App to Bypass OTAs in ChatGPT Lighthouse launched Connect AI app in ChatGPT's marketplace, giving hotels direct booking presence in AI conversations that ... Hotels appearing in AI conversations intercept booking intent at earlier stage than search engine results, potentially capturing travelers before OTA comparison shopping begins.