Hotels must prioritize proper maintenance and hygiene protocols for refillable dispensers to overcome guest trust issues and negative perceptions.
Overall U.S. performance shows occupancy down 4.3% and RevPAR down 4.0%, with Nashville seeing unusual gains due to Winter Storm Fern displacement bookings.
The author argues that modern hospitality success requires intentional presence over operational efficiency, with leadership focusing on emotional intelligence and authentic human connections.
RMS reached the €1 billion milestone one year after launch, with operators reporting 99.95% dispute-free rates and 10+ hours saved weekly.
Bartnick draws parallels between quantum physics and revenue management, arguing both require comfort with uncertainty and multiple perspectives rather than seeking single truths.
Marriott International, Inc. announces a landmark signed agreement with Masterise Group to open four hotels, with one branded residence, in Vietnam, adding close to 1,900 keys to the group's nationwide portfolio and introducing Marriott’s industry-leading luxury, premium, and select hotel brands to cities across Vietnam’s key urban, economic and leisure destinations.
Norwegian hotel group with 10 properties across 6 countries switches from legacy system to modernize operations and support rapid expansion.
Postillion Hotels achieved 30% revenue growth from Cvent leads and 69% win-rate when responding within top three positions through automated integration.
The integration now provides real-time itemized F&B transaction data from Toast directly to Mews, eliminating manual entry and enabling detailed revenue mapping.
December occupancy eased to 68-70% due to air travel disruptions, but ARR and RevPAR grew 7-9% YoY with Bengaluru leading at 20-25% rate growth.
The report analyzed 130 million bookings showing 65% of markets saw peak months shrink as travelers spread demand more evenly year-round.
LodgIQ's AI Wizard was featured as the inaugural international guest on France's leading hospitality podcast as it expands globally.
Hilton research shows 29% of travelers now book skip-generation trips, requiring hotels to adapt room designs, staff training, and marketing strategies.
The article argues AI should transform revenue managers from data analysts into strategic advisors by automating reporting tasks and providing clear decision rationale.
AI systems increasingly form consensus about hotel asset values through machine-to-machine interactions, potentially creating persistent misperceptions that affect lending, investment, and acquisition decisions.
Cheval Collection exceeded loyalty enrollment targets by 40% in six months and achieved revenue benchmarks ahead of schedule through GHA DISCOVERY.
CoStar data shows all key metrics declined year-over-year, with Minneapolis leading gains and Washington D.C. seeing steepest drops.
Despite abundant capital availability, hotel deal volume remains low due to compressed cash flows and major capital requirements, though the bid-ask gap has narrowed to 5%.
The invitation-only symposium on February 19, 2026 will focus on AI integration in luxury hospitality marketing and revenue optimization strategies.
Club Quarters showcases their Amenti AI platform while outlining how AI transforms hotel operations from booking through post-stay engagement.