Palace Resorts, the company that sets the standard in five-star, all-inclusive resort
accommodations, recently installed the InvoTech Systems, Inc. Multi-Property RFID
Linen and Laundry Systems for automated linen and laundry control and cost reduction.
Palace Resorts implemented the InvoTech Linen System at all of its resort properties
and installed InvoTech's Laundry System at the Palace Resorts laundry distribution
center. The InvoTech Systems provide Palace Resorts with complete control over linen
inventories and establishes more efficient operations. Click here to get more
information on InvoTech's Linen, Uniform, and Laundry Systems. InvoTech provides
multi-language systems for flexible staff use InvoTech provides Palace Resorts with
both Spanish and English language operating systems, so that each user can specify his
or her preferred language for ease of use. InvoTech also supplied on-site system
training and reference guides in both Spanish and English. Palace Resorts relies on
InvoTech to control laundry operations and increase efficiency Palace Resorts Corporate
Operations Director Lorena Zahoul said, "The InvoTech Systems provide our linen and
laundry operations with better control and much greater efficiency. Palace Resorts
installed InvoTech to consolidate all laundry processing and centralize inventory, to
increase staff productivity. The systems' multi-property functionality better manages
inventory levels and laundry activity for all of the resorts from one system. InvoTech
allows us to track and control what each resort ships to, and receives back from, the
laundry distribution center, for more accurate inventories." UHF-RFID technology
accurately inventories half a million linen items InvoTech installed UHF-RFID Linen
Reading Stations at each Palace Resort for real-time tracking and processing of entire
laundry carts of soiled linens going to the Palace Resorts laundry distribution center.
The UHF-RFID Reading Stations also process pallets of bundled clean linens returned by
the laundry. The pallets carry as many as 3,000 linen items. Palace Resort's laundry
distribution center, uses the InvoTech Laundry System to keep each resort's linens
separate while at the same time, monitoring quality control and automates
recordkeeping for all laundry activity and expenses for each property. InvoTech
automatically tracks linen movement between each resort and the laundry center to
eliminate losses and to ensure that the linen is delivered to the correct resort. Palace
Resorts uses UHF-RFID Portable Handheld Readers with InvoTech Mobile Software to
automate the monthly physical inventory of linens at each property. Palace Resorts has
approximately 500,000 linens tagged with Fujitsu UHF-RFID laundry tags provided by
InvoTech. InvoTech's UHF-RFID reading stations are powered by Impinj Speedway
Revolution Readers. InvoTech also supplied Palace Resorts with Motorola MC9190-Z
UHF-RFID portable handheld readers utilizing InvoTech Mobile Software. InvoTech
President Jeff Welles said, "InvoTech's Linen System provides Palace Resorts with a
perpetual linen inventory for each property. It also monitors the aging of each linen
item based on usage for quality control and to forecast linen purchases. The InvoTech
Laundry System established total control at the Palace Resorts laundry distribution
center, and ensures that linens are shipped to the correct resort properties. Automatic
tracking and recordkeeping enable the system to accurately report and identify missing
linens and pinpoint discrepancies between outgoing and incoming laundry items."
InvoTech Multi-Property Uniform System significantly reduces loss, new purchases
Palace Resorts also uses InvoTech's Multi-Property Uniform System to track and
manage employee uniforms. The system maintains employee uniform assignments,
establishes accountability, and reduces loss. InvoTech's advanced automation enables
Palace Resorts to transfer uniforms between properties, which has significantly reduced
uniform purchases since the system's installation in 2008. InvoTech clients include
MGM Resorts International, Hyatt Hotels, Marriott, Hilton Hotels, Universal Studios
Florida, Wynn Resort Las Vegas and Macau, Madison Square Garden, MSR-FSR Laundry,
Empire State Building, Loews Hotels, Mandarin Oriental, and other leading companies.
InvoTech's international clients include the Venetian Macau Resort Hotel; MGM Grand
Macau; Four Seasons Macau; Grand Hyatt Shanghai, China; Burswood Entertainment
Complex, Australia; Sheraton Seoul, Korea; and Resorts World Sentosa Singapore.
About Palace Resorts With seven oceanfront resorts overlooking the sparkling turquoise
waters of the Caribbean Sea, Palace Resorts sets the highest standards for five-star all-
inclusive vacations in Cancun, Cozumel, Isla Mujeres and Riviera Maya, Mexico. Offering
luxurious and spacious accommodations accentuated by signature in-room whirlpool
tubs, nightly entertainment, the Caribbean's most extravagant spas and premier Jack
Nicklaus signature golf courses, Palace Resorts offers a truly exceptional experience for
travelers. The unparalleled level of service and comfort found at each property makes
Palace Resorts a leading provider of world-class resort vacations. For more information,
visit www.PalaceResorts.com. About InvoTech Systems InvoTech Systems, Inc. – a
Microsoft Certified Partner – is a leading provider of software management and control
systems for uniforms and linens, and for laundry and security operations. The company
serves markets that include hospitality, healthcare, commercial laundry, and
amusement industries worldwide. InvoTech's systems increase clients' profitability. Its
products deliver vital information that establishes ultimate control and total
accountability. Operations are streamlined and service levels are improved – all with
reduced labor and operating expenses. InvoTech produces and supports 100% of its
system and product development in-house. Its trusted staff averages 10 years of
reliable technical experience, knowledge of methodologies, and industry depth.
InvoTech evolves technology-based solutions regularly, based on client- and staff-
driven innovations. The company is rooted in a culture that emphasizes long-term client
relationships and superior customer service. InvoTech Systems, Inc. is honored to have
a 98% client retention rate. For more information, please visit www.invotech.com.