Hilton Garden Inn Cancun Airport GM Cecilia Betancourt shares how PMS platforms, digital check-in, and connected systems help hotels personalize service without replacing human connection.
The 78-room Tulum resort migrated from Opera to Mews after ending its Kimpton/IHG affiliation, deploying digital check-in, automated upsells, and a fully connected tech stack within weeks.
3C Hotels will implement Shiji's platform across eight properties starting May 2026 to support expansion from nine to 15 hotels by 2027.
The integration automates Mexican tax requirements within hotel PMS and restaurant POS systems, eliminating manual processes and external solutions.
Shiji and ANCH hosted Mexico's IT Assembly, gathering executives managing 35% of the country's hotel supply to discuss AI, cybersecurity, and cloud adoption.
IDS Next's FX Cloud Suite provides unified ERP functionality across Citi Group's four Papua New Guinea properties, covering front desk to finance operations.
In 2017, when most hotels in Peru still relied on legacy systems or manual processes, Katari Hotels took a strategic decision to modernize operations by moving to the cloud. Over the past eight-plus years, this forward-thinking approach has redefined how this popular boutique hotel brand manages its six properties with remarkable improvements in operational efficiency and guest service standards.
Home-from-home: Part of its steadfast global approach, PPDS has extended its commitment to its manufacturing facility in Mexico, confirming a sustainable yet substantial increase in local production in 2024. The increase is set to support the growing demand for Philips MediaSuite TVs, which debuted in the Mexican market in early 2023.
Posadas, Mexico's preeminent hospitality conglomerate, today unveils Fiesta Americana Travelty, a comprehensive digital booking system, enabling travelers to prepare every aspect of their journey from one central hub. The platform offers access to over 190 hotels and nine Posadas brands in Mexico and the Dominican Republic, inclusive of resorts under the Fiesta Americana Travelty Collection—formerly known as La Colección Resorts by Fiesta Americana—which comprises brands such as Live Aqua, Grand Fiesta Americana, Curamoria Collection, Fiesta Americana, and The Explorean.
ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has been credited with enhancing the security capabilities of Sofitel Legend Casco Viejo with the implementation of several of its advanced security access technologies. An elegant and luxurious property renowned for being one of Panama’s most iconic hotels, Sofitel Legend Casco Viejo can now ensure maximum guest peace of mind and convenience through the presence of VingCard Signature RID locks enabled with Mobile Access, Elsafe Sentinel II in-room safes and the Visionline access management system.
Shiji, the leading global hospitality innovator, has announced that one of Los Cabo’s most popular restaurants, Torote Restaurant, in Cabo San Lucas, Mexico, has successfully implemented Shiji's Infrasys Cloud POS. This implementation includes integration with the Fiscal Interface, providing a comprehensive and streamlined solution for Torote Restaurant's operations across the 7 devices installed.
A tecnologia está mudando a maneira de como treinamos, analizamos, otimizamos, integramos e gerenciamos os negócios em todo o mundo corporativo. Uma das tendências mais significativas de 2021/2022 foi aproveitar esta tecnologia nos dispositivos móveis.
Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technologies, has partnered with Manchebo Beach Resort, an intimate luxury boutique resort located in the heart of Aruba, to deliver their intuitive and guest-centric mobile PMS.
ASSA ABLOY Global Solutions has announced the successful implementation of several of its industry-leading security access platforms at the Hotel Nodo Urban Explorer. A Santiago, Chile-based high-rise property that rewards its guests with a modern and trendsetting stay experience, Hotel Nodo Urban Explorer can now ensure that all areas of the property are fully secured against any risk of unauthorized access while providing individuals with the means to move around effortlessly thanks to the presence of Visionline, VingCard Signature RFID door locks and access controllers with Mobile Access functionality. Further showcasing the innovative edge of ASSA ABLOY Global Solutions is the implementation of advanced security cabinets with Mobile Access, allowing for the effortless yet secure retrieval of valuable belongings.
INTELITY®, provider of hospitality’s broadest guest experience and staff management platform, announced today a new deal with Grupo Boldt in Argentina to implement the INTELITY platform across two of its most popular casino properties. Los Silos Hotel at Casino Santa Fe and Melincue Casino & Resort, both in Santa Fe province, Argentina, will transform the in-room guest experience with INTELITY’s platform including smart-room tablets and GEMS®, INTELITY’s robust staff and guest management tool.
ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the successful implementation of several of its innovative security and guest experience-enhancing platforms by Hotel La Compañía in Panama. A luxury property forming part The Unbound Collection by Hyatt, Hotel La Compañía can now ensure heightened guest safety and convenience with the adoption of VingCard Signature RFID door locks, together with the implementation of Elsafe Zenith safes and Polarbar minibars in each of the hotel’s 88 guestrooms.
– Zoox Smart Data (“Zoox”), an international provider of technological solutions that harness big data to build customer profiles from existing Wi-Fi networks, today announced it has been selected as the official data manager for Rock in Rio 2022, considered the largest music festival in the world. The Zoox platform will enable Rock in Rio to learn more about its in-person and online attendees through high-level data collection and improve their fan experience.
Shiji Group has recently implemented its Infrasys Cloud POS solution at Mandarin Oriental, Santiago in Santiago, Chile across the property's 10 outlets, including on-site restaurants, in-room dining, and the pool. The success of the large install during the COVID-19 pandemic, is an example of Shiji's flexibility and character, even in times of complexity.
ASSA ABLOY Global Solutions has successfully implemented a wide range of advanced security access platforms at Mandarin Oriental, Santiago. Located in Chile and recognized as one of South America's most luxurious hotels, Mandarin Oriental, Santiago's decision to implement VingCard Signature RFID locks alongside VingCard elevator controllers, panic bars and Elsafe Sentinel advance safes ensures that guests and their belongings are fully protected with the latest security standards while maintaining a seamless and hassle-free hotel environment. With the additional implementation of Polarbar minibars, guests staying at the property can further experience enhanced convenience with a range of F&B options now instantly available in each guestroom.
SiteMinder, the global hotel industry's leading guest acquisition platform, is urging Brazil's hotels to internationalize their offering amid findings that inbound arrivals to the country have risen five percent to seven million, to support the 228 million domestic trips taken in the last year. The findings are detailed in SiteMinder's latest report, State of the Nation 2019: How big is the opportunity for hotel bookings in Brazil?, launched today at WTM Latin America.