Opinion Articles

Allison Inn & Spa - Vision, Commitment, Communication & Team-Work Lead to Success

Newberg, Oregon is the site for one of the newest lifestyle resorts in the United States. Since its opening in September 2009, The Allison Inn & Spa, a Preferred Hotels & Resorts member, has established itself as the premier destination resort in Oregon’s renowned wine region in the Willamette Valley. Both the resort and spa were individually featured in the Conde Nast’s Traveler 2010 Hot List. Demonstrating that luxury can also be “green,” the resort was awarded LEED Gold certification by U.S. Green Building Council. The Allison’s development team recognized early that a spa would be a key ingredient for the resort’s overall success. The fruitful result is an integrated, full-service luxury spa that provides the perfect complement to the Inn’s winning formula of relaxed style, comfort, and service.

Spa Benchmarking: Reliable Research Versus Press Release Research

Spa Benchmarking is one of the “hottest” topics in the spa and hospitality industries. It is a relatively new discipline; therefore, it is filled with challenges and opportunities. While spa benchmarking studies are very much needed, not all studies are useful... some can actually be quite damaging and harmful. There are too many studies that lack credibility, integrity, quality and reliability, yet they receive significant press coverage. Poor information, conclusions and recommendations can be very detrimental when a spa relies on this information to make operational, personnel, marketing and investment decisions.