Opinion Articles

Spas – How To Stay On-trend And Make Money

One of the most popular marketing terms in the hospitality industry is the 3 letter word called “spa.” Other industries have since adopted this term as a marketing tool, e.g., auto spa, spa tea, spa shoes, spa pillows, spa music, spa candles, spa cuisine, spa lifestyle, etc. Spas have become an adjective as well as a noun. They are a commodity as well as an experience. This is good because it broadens the awareness of the term, but there is a danger in the hospitality industry with people jumping on the spa bandwagon to develop or operate a spa without always understanding what the consumer expects, what it costs to build and operate, what are the economic realities and risks, etc.

The Malaysian Spa Culture

If you have always wanted to try out a spa, but are confused with the myriad of centres calling themselves ‘spas’, fret not, for here’s a run-down on the Malaysian spa culture and scene.

“Indulge” versus “Pamper" | How Spas Can Increase Revenue by Tapping the Male Market

It is a well established fact that spa revenue in the U.S. is generated largely by women. According to the International Spa Association (“ISPA”), women account for over 75% of all spa visits. It is also a well established fact that spa utilization by males is increasing, driven by a combination of demographic and psychographic factors.