Sales & Marketing

Travel Meet Asia 2024: Elevating Connections, Unveiling Global Opportunities in Jakarta

Travel Meet Asia boasts over 500 attendees, with over 200 carefully selected Indonesian buyers and a diverse range of exhibitors, featuring industry leaders from notable companies like Bintan Resorts, Frasers Hospitality, Royal Caribbean International, and many more. The event offers a personalised business matching system for guaranteed meetings and a comprehensive two-day conference programme exploring trends in the Southeast Asian travel landscape.

AI Set To Drive Thailand’s Leadership As The World’s Premier “Lifestyle” Travel Destination: Thailand Tourism Forum 2024

Thailand’s position as the world’s leading “lifestyle” travel destination was the hot topic of debate at Thailand Tourism Forum 2024 (TTF), held at InterContinental Bangkok yesterday as AI emerged as a key driver to the future success of the country’s tourism industry.Founded by Bill Barnett, TTF is Thailand’s leading platform for travel and tourism discussion. Industry leaders from government and private sectors come together each year in January at the eagerly awaited annual forum for insights and indicators for the future trends of the sector.“Every tourism outfit and hotel are AI companies whether they realize it or not,” said Mr Barnett, who is also managing director C9 Hotelworks. “With the lightening development of AI, this is a call to action for hospitality to return to its roots of a service culture as technology frees up human resources and allows our industry to focus on what is important – people. AI is not a shadow cast over hospitality, it’s a bright shining light.”

How Belmont Hotel Manila increased direct bookings while reducing manual work

Belmont Hotel Manila is a 4-star hotel strategically located across from the airport, NAIA Terminal 3, and within the renowned entertainment destination of Newport City in Manila. It is a “home away from home” for local and international business travelers as well as vacationers who seek convenience, safety, and consistency in excellent service. Belmont Hotel Manila is proudly a local brand that is part of Megaworld Hotels & Resorts – one of the largest hospitality chains in the Philippines.

Lifestyle Hotel Surge, AI for Hotels and Restaurant Innovation to Highlight Upcoming Thailand Tourism Forum 2024

Bangkok will once again play host for the upcoming Thailand Tourism Forum 2024.Topping the event whose theme is ‘Time for Growth’ will be Aditip Panupong from Google giving insight into how AI is changing the country’s tourism sector.Featuring the leading stakeholders and speakers from across the industry, including Patrick Both, Area General Manager, Luxury & Lifestyle Thailand, IHG Hotels & Resorts, the event will be held at the newly refurbished InterContinental Bangkok, starting at 3pm on Monday January 15.

voco Hotels Marks Its Third Anniversary in Greater China

In its three years since entering the Chinese market, voco hotels has experienced noteworthy growth, capitalizing on the existing hotel market and demonstrating a commitment to environmental sustainability through the lens of art to provide an enjoyable and sustainable travel experience.

CLLIX Apartments and Hotels Adopts SiteMinder to Enhance Corporate Travel Experience, Expand Revenue Streams

CLLIX Apartments and Hotels, a leading name in the hospitality industry in Australia, is pleased to announce its collaboration with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as the group seeks to maximise strengthening business travel volumes. CLLIX has successfully migrated all 16 of its properties onto SiteMinder’s GDS platform, making them readily available and bookable to a broader audience that includes the corporate travel community.

Riding the Korean Wave with Online Travel Agencies

Where else could you catch a hyperfast train from an ancient royal palace to a coastal paradise, lose yourself in a night of karaoke and stay in a hotel with 600-year-old underfloor heating? From the irresistible appeal of K-pop to the majesty of Joseon dynasty architecture and the stunning scenery of Jeju Island, South Korea is a unique destination on the bucket list of travelers from around the world.

HUALUXE Hotels and Resorts and Brand Ambassador Jingting Bai Invite Guests on An Immersive Journey of Traditional Chinese Elegance

HUALUXE Hotels and Resorts, joined by brand ambassador Jingting Bai and three esteemed cultural heritage practitioners, recently came together at HUALUXE Beijing Xinan for a captivating brand experience event, "Embracing Chinese Culture with HUALUXE". Seamlessly merging Chinese intangible heritage traditional crafts like tie-dye, shadow puppetry, and Kingfisher feather art with modern dance, the event offered guests a vibrant sensory immersion into Chinese culture and aesthetics. This year, remaining steadfast in its philosophy, all HUALUXE properties continue to infuse Chinese elegance with cultural heritage experiences, ensuring that the essence of China's rich cultural heritage is intricately woven into every HUALUXE stay.

Desa Potato Head Adopts IDeaS G3 RMS Following Business Expansion

IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, today announced that iconic Indonesian hotel-resort, Desa Potato Head, has adopted IDeaS G3 Revenue Management System (RMS). Following a recent business expansion, this adoption will refine its revenue management approach and deliver room-type optimisation.

Is short-term residential rental a necessary evil for hotels and the local housing markets?

Airbnb, VRBO, and vacation rentals did surprisingly well during the pandemic. Many travelers choose to stay in home-sharing or vacation rental facilities over hotels for a reason. That shows how strongly consumers demand a new type of lodging product.

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How to get found on Chat based AI search. The more things change the more they stay the same!

The ability to source detailed information based upon complex questions is an extremely powerful tool. The time saving possibilties from the travel research perspective are tremendous. While there is critique of the quality of feedback and recommendation at what is still a relatively early stage, this will continue to improve as information portals increase their suitability for access of their information to the various AI tools.

How Hotels Can Use Artificial Intelligence to Drive Direct Bookings

In the near term, the biggest opportunities AI provides for driving direct revenue revolve around creating richer, more personalized experiences at each stage of the guest journey. Hotel marketers can use AI to better segment potential guests based on behaviors and deliver content and offers — at scale — that match those segments' intent. Increasingly, you can let the AI select and orchestrate campaign messages, images, and offers that align with the needs of potential guests, and drive conversion. Similarly, these tools can provide intelligent rate displays and offer attractive upsell opportunities to guests to improve the revenue you achieve during each stay. Real-time guest service during the booking process, including chat, can help improve that experience and increase conversion rate. 

AI can level the playing field for hotels

The goal of OTA1s has always been a one stop shop. Whatever ChatGPT-based travel planning toolkits they will have access to - Brand.com will also have, so the question is as it always has been, how to get Brand.com to stand out and entice guests enough to book directly. AI can have its shining moment here as well.

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Hilton India Launches an industry-first consumer campaign focusing on Housekeepers on International Housekeepers Week

On the occasion of the International Housekeepers Week (10th – 16th Sept), Hilton India today announced #YouAreTheSparkleAndShine, a heartwarming digital campaign and a first-of-its-kind initiative aimed at shining the well-deserved spotlight on the tireless efforts of the housekeeping teams in the hospitality industry, marking the first time that the industry’s housekeeping heroes are being celebrated with a dedicated digital campaign.