News

February 9, 2021

Bacau Bay Resort Coron Teams up with INTELITY to Deliver a Mobile-First Guest Experience

INTELITY®, the provider of hospitality's most comprehensive guest experience platform, announced today it has signed a deal with Bacau Bay Resort Coron in the stunning Philippine island region of Palawan to provide contactless service and seamless hotel experience to guests through the INTELITY platform, which includes a branded mobile app, mobile check-in, mobile key, and GEMS®. This marks the first deal for INTELITY in the Philippines, and reflects the company's growing footprint in the Asia Pacific region.

INTELITY

Palawan, Philippines

January 18, 2021

Yara Valley Lodge Partners With Liveport to Implement BeyondTV and Enhanced Guest Wi-Fi Connectivity

Liveport, a leading provider of internet services and IoT-based technology, has announced the recent implementation of the BeyondTV streaming platform, along with an upgrade of Wi-Fi network capabilities at Yara Valley Lodge. Situated near the Australian city of Melbourne, Yara Valley Lodge serves as a luxury hotel destination complete with an onsite golf course. With the new solution in place, the property can now ensure its ability to consistently meet guest expectations for a seamless online and personalised entertainment experience.

Touchstone 1

January 5, 2021

Shiji Distribution Solutions launches live connectivity through Pegasus Reservations

Shiji Group, a global leader in secure and scalable business solutions for the hospitality industry, has launched live connectivity between Shiji Distribution Solutions and Pegasus, an integration that helps hotels expand connectivity and drive new business in the Chinese market.

Pegasus

December 1, 2020

Infor Launches Hospitality Management Cloud Solution based on Amazon Web Services in China to Spur Digital Transformation among Chinese Hotels

Infor, a global leader in business cloud software specialized by industry, today announced the launch of Infor Hospitality Management Solution (HMS) in China together with AWS China (Ningxia) Region (operated by Ningxia Western Cloud Data -- NWCD). The launch is aimed at helping more customers in China's hospitality management industry rapidly implement seamless solutions that streamline operations, with the overall goal to provide enhanced guest services and experiences.

Infor

Opinion Article

November 2, 2020

HVS Monday Musings: Faster Technology Adoption Will Bring A Paradigm Shift In Hotel Operations In India

Pre-COVID, the hospitality sector had successfully adopted technology at the first point of customer contact with increasing number of bookings being done online. However, technology adoption during the other phases of the customer journey was still lagging as hotel rooms followed the standard practices using nearly defunct tech in rooms. The situation, however, changed drastically during the COVID era when tech features, such as keyless check-in and digital menus, that were once considered as luxuries suddenly became necessities for hotels to remain relevant.

By Mandeep Lamba and Dipti Mohan

India

Why Hospitality Net Leads B2B in Hospitality

October 8, 2020

Chroma Hospitality Goes Contactless With Xperium, Ready To Welcome Guests In New Normal

Chroma Hospitality Inc. has chosen Xperium; to provide solutions like hyper-personalized experiences to guests and automation of the entire guest-facing processes from booking to check-out.

RepUp

Philippines

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Hospitality Net

Ad #1 Hotel PMS

See why hotels are switching to Mews

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Mews

August 26, 2020

Byron at Byron, a Crystalbrook Collection Resort, looks to reduce inefficiencies with FCS Solutions

Leading hospitality technology solutions provider, FCS, has partnered with Byron at Byron, a Crystalbrook Collection Resort, in Byron Bay to deploy four of its prominent cloud solutions at the property; including its Housekeeping, Guest Services, Call Accounting, and Maintenance solutions.

FCS Solutions

Byron, Australia

July 17, 2020

Live-streaming opens new doors for China hotels

With the pandemic serving as a catalyst for reinvention and digitalisation in the hospitality industry, live-streaming has, for some Chinese hoteliers, evolved into more than an alternative sales tool amid the travel slump.

TTG Asia Media Pte Ltd

July 10, 2020

Sabre Signs SynXis Platform Agreement with Japan’s Resorttrust, Inc.

Japan's membership-based hotel chain Resorttrust, Inc. has selected Sabre's SynXis Booking Engine to help it convert website traffic into bookings, improve visibility, and improve the overall customer experience.

Aven

Japan

June 30, 2020

Quest Griffith and Quest Robina Adopt BeyondTV GuestCast™ to Provide Guests With Latest in Content Casting Functionality

BeyondTV (BTV), a full-service provider of guestroom entertainment services and solutions for the hospitality industry, has announced the successful implementation of BeyondTV GuestCast™ at Quest Griffith and Quest Robina. Owned and operated under the Quest Apartment Hotels franchise, one of the largest and most successful apartment hotel brands within Australasia, Quest Griffith, located within the Riverina region, and Quest Robina, situated on Australia's Gold Coast, represent a leading standard in providing extended stay travelers with a true home away from home experience. With the implementation of BeyondTV GuestCast through Liveport, official partner of BeyondTV and provider of the BeyondTV GuestCast platform in Australia, both properties are now also able to extend guest senses of feeling at home to their in-room entertainment options with the ability to cast virtually any content of preference.

Touchstone 1

May 19, 2020

Mercure Albury Caters to Guest Demands for Content Streaming and Casting While Enhancing Contactless Guest Service Abilities With BeyondTV

BeyondTV (BTV), a full-service provider of guestroom entertainment services and solutions for the hospitality industry, has announced the implementation of its BeyondTV entertainment solution at the Mercure Albury, a boutique hotel located within Albury, Australia. A property that offers an ideal combination of luxury and country charm to provide guests with a warm and tranquil setting, Mercure Albury is also now able to address in-room entertainment expectations by providing user-friendly and instant access to personal streaming services on guestroom televisions via BeyondTV's secure casting abilities. With BeyondTV, Mercure Albury can further ensure that each guest remains up-to-date on the latest hotel offerings and can maintain a priority on guest safety using the solution's contactless service features.

Touchstone 1

See why hotels are switching to Mews

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Mews

HRS Hospitality & Retail Systems

May 11, 2020

HRS Group of Companies obtains Oracle Hospitality support rights in China

HRS Hospitality & Retail Systems continue their global expansion by opening in China, the largest market in the Asia-Pacific region. HRS began its operations reselling Oracle Hospitality solutions in China in 2019, and now, after obtaining support rights from Oracle, it is authorized to provide support services to new and existing customers in the country.

Singapore Business Review

April 27, 2020

Hotels bank on contactless tech to entice guests during coronavirus pandemic

The hospitality sector continues to be amongst the worst-hit industries in the coronavirus pandemic, as border restrictions persist in Singapore and throughout the world. The Singapore Tourism Board's (STB) latest figures reveal that hotels' average occupancy rate crashed 32.1 percentage points (ppt) MoM in February 2020, from 83.1% in January. On a YoY basis, occupancy rate has taken a 37.5 ppt nosedive from 88.5% in February 2019. Aiming to attract guests as soon as restrictions have lifted, hotel operators are likely to promote their contactless technologies, such as facial recognition verification during customer check-in and out.

Singapore, Singapore

Press Release

April 14, 2020

Trustdata Releases Report on China's Online Hotel Reservation Industry

Mobile Internet big data monitoring platform Trustdata released its Analysis Report on the Development of China's Online Hotel Reservation Industry in 2019/2020 ("the Report") on April 1, 2020.

Trustdata

March 23, 2020

Coronavirus: S'pore Government to make its contact-tracing app freely available to developers worldwide

In a move to help the international community combat the coronavirus pandemic, the Government will be making the software for its contact-tracing application TraceTogether, which has already been installed by more than 620,000 people, freely available to developers around the world.

straitstimes.com

Singapore

Press Release

January 17, 2020

HFTP's HITEC Expanding to Asia

Hospitality Financial and Technology Professionals (HFTP®) and Hospitality Technology Next Generation (HTNG) announce the inaugural HITEC® Asia to take place December 8-10, 2020 in Macau, SAR, China. The two international, nonprofit associations are the sole organizations that bring hospitality professionals together for education, networking, best practices, innovation and exclusive marketplaces.

HFTP

Macau, China

November 21, 2019

Is Singapore’s New Hotel Guest Authentication Just Creepy Surveillance?

The Singapore Tourism Board announced this month the launch of an "E-Visitor Authentication" as part of new hotel "industry-wide" initiatives. This led to reports of an "automated facial recognition system" in the city that helps hotels reduce check-in time — but is it what it's cracked up to be?

skift

Singapore