The latest Hotels.com® Chinese International Travel Monitor (CITM), published today, reveals just how much technology has become a powerful element in the decision-making mix of this critical sector, following another record year for travel and spending[1].
Computer-based training (CBT) could soon become prevalent in the hotel industry write Dr Eric Chan of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and a co-author in a recently published research paper. Drawing on the results of an undergraduate survey conducted in Hong Kong, the researchers show that hospitality and tourism students – the potential hoteliers of tomorrow – perceive CBT not only as an effective method but also one that is compatible with the training needs of hotel employees. Most of the students they surveyed regarded CBT as user-friendly, and noted that they would be confident in being subjected to it. They also indicated their intention to use it in the future. This, argue the researchers, indicates the viability of the method as an industry-wide practice that could be used in conjunction with traditional face-to-face training methods.
In its continual efforts to support the arts, The Chedi Club Tanah Gajahin Ubud has launched a programme designed to bring hotel guests a new art experience. Together with the Hadiprana owning family, Art Expressions lets guests put paint to paper as a form of self-expression and meditative release. As part of this art
With a view to setting new standards for hotel rooms, the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) has joined hands with its teaching and research hotel, Hotel ICON, and organized a global competition to shape guestrooms of the future.
Since its launch in 2011, AHTEC@HOFEX (the Asian Hospitality Technology Education Conference) has been a well-received program focusing on the most current technology concerns within the hospitality industry. In response, its organizers have announced its third edition for May 7-8 with the exhibition portion continuing through May 10 at the Hong Kong Convention and Exhibition Centre in Hong Kong. The organizers, Hospitality Financial and Technology Professionals (HFTP), Hong Kong Exhibition Services Ltd (HKES) and Pertlink, have recruited top local and international expert speakers to provide a valuable education slate to participants.
Hotel Technology Next Generation (HTNG) and China Hospitality Technology Alliance (CHTA) today announced a program of strategic cooperation to enhance and expedite the sharing of information, development of global standards and integration of hospitality technology in both Chinese and Western hospitality markets.
AHTEC @ FHC 2012, held on 14 – 15 Nov 2012, has come to a successful closing. Held concurrently with FHC China 2012 in Shanghai, the conference has generated a total of 124 attendees. Renowned speakers have flown all the way to the city to share their expertise on global trends and the latest hospitality technology topics such as how to move property management systems to the cloud. Many participants have found the conference highly informative and have confirmed to participate in the next edition.
Marina Mandarin Singapore is the first hotel to use a fully integrated mobile technology to enhance Customer Experience At Their Food & Beverage Outlet. Called the 'OneGuest Mobile Solutions', it fully integrates order-taking, customer service management and real-time updates to provide customers faster service and more accurate information on their menu selection items. Service staff are also able to receive real-time updates from inventory stock level to customers' dish preferences, which allow them to better cater to their customers. The mobile solution, comprising the iPad, iPhone and a cloud-based content management system, is fully integrated with the hotel's point-of-sale system. This solution is developed in partnership with SPRING Singapore as part of Marina Mandarin's Customer-Centric Initiative (CCI), supported by Singapore Hotel Association (SHA), and initiated under the IDA Mobility Solutions Call-for-Collaboration (CFC) in collaboration with the Singapore Tourism Board and Employment and Employability Institute (e2i).
There is just one week to go until AHTEC @ FHC China 2012 kicks off in Shanghai on November 14th. With the great line up of Speakers and excellent content, it's no wonder that demand is high for places in the audience and we have over 100 registrants. Therefore, if you have not already signed up for a place, we strongly encourage you to do so NOW, and not be disappointed.
Over a 3-day period, this course will be fast track knowledge sharing into the fascinating and dynamic world of Hotel Technology. The curriculum has been carefully engineered so as to take individuals with a keen interest in the Hotel Industry and Technology and provide them with essential knowledge of how IT is used in that industry sector. Specialised professionals will impart tremendous knowledge about the business and how IT interacts with all aspects, giving the student a solid foundation from which to either apply for a Hotel Technology related role, or enhance their existing position within the business.
The Peninsula Hotels, Asia's oldest hotel brand, today ushered in a new era with three landmark debuts, the launch of "Peninsula Moments," a new multi-million-dollar global brand campaign, the new PenCities online travel journal and a HK$450 million revitalization of its flagship hotel, The Peninsula Hong Kong, featuring advanced in-room technology that will set new standards of guest personalization.
Hospitality Financial and Technology Professionals (HFTP) is scheduled to speak on Top Tech Trends at the upcoming 47th Annual Convention for the Federation of Hotel & Restaurant Associations of India (FHRAI), September 6 – 8 in Goa, India. HFTP CEO Frank Wolfe, CAE and HFTP Global Vice President R.P. Rama, CHA, CHAE, CHTP will cover mobile applications, cloud computing, social media and data security, and end with a Q&A dialogue.
The inaugural Asian Hospitality Technology Education Conference, known as AHTEC @ HOFEX 2011 was held in May at HOFEX 2011, Hong Kong. Building on its premiere achievement, the 2nd edition, AHTEC 2.0 @ FHC China 2012 will be held in conjunction with FHC China 2012, a sister show of H OFEX, at the Shanghai New International Expo Centre (SNIEC), Pu Dong in November 2012. Co-organised by Hong Kong Exhibition Services Ltd (HKES), China International Exhibitions (CIE) and Hospitality Financial and Technology Professionals (HFTP®), AHTEC 2.0 @ FHC China 2012 will still be managed by HKES and continue to attract more CEOs, CMO's, CIO's, IT Directors and Head of Operations from the global hospitality industry to share expert perspectives on the ever-changing technology landscape.
Sofitel So Bangkok, scheduled to open by early 2012, will be Asia's first hotel to offer a fully connected lifestyle, with complete Apple-based digital solutions to what guests want to know, see, hear and do for leisure or work. From hotel service directory to the most comprehensive in-room entertainment system available today, it's literally all at one's fingertips.
With participation from 35 International Speakers representing 8 different countries and over 200 Registrants, AHTEC@HOFEX 2011 held on May 12th and 13th, has quickly become the leading independent Hotel Technology Conference in Asia.
Hospitality Financial and Technology Professionals (HFTP®) announced today that its inaugural Asian Hospitality Technology Education Conference (AHTEC@HOFEX) will gather hospitality experts and professionals from more than 10 countries. Illustrating the rapidly evolving technology market in Asia, topics discussed at the conference include the cloud, social media, data security, ERP systems, using technology to bridge the generation gap and many more. AHTEC@HOFEX, produced in conjunction with Hong Kong Exhibition Services Ltd (HKES) and Pertlink, is co-located with HOFEX May 12 - 13, 2011 at the Hong Kong Convention & Exhibition Centre.
With just under 10 days to go until this fantastic Conference takes place on May 12th and 13th at the Hong Kong Convention and Exhibition Center, below is an updated list of our International Speakers, Panelists and Moderators.
Hospitality Financial and Technology Professionals (HFTP®), Pertlink and HKES the organizer of HOFEX 2011, proudly present the region's top Hoteliers education conference: ASIAN HOSPITALITY TECHNOLOGY EDUCATION CONFERENCE (AHTEC@HOFEX 2011) This two-day event will take place on May 12th and 13th May 2011 alongside HOFEX trade show located at the HKCEC in Wan Chai, Hong Kong.
The Hong Kong Polytechnic University (PolyU) is proud to announce today (4 March) the opening of the expanded Samsung Digital Lab for Hospitality Technology and the new premises for its School of Hotel and Tourism Management (SHTM) in the former site of staff quarters in Tsimshatsui East.
Hospitality Financial and Technology Professionals (HFTP®), producers of Hospitality Industry Technology Exposition and Conference (HITEC®), announces its new conference — Asian Hospitality Technology Education Conference (AHTEC@HOFEX). The new conference is designed to deliver to the Asian hospitality industry a direct vehicle for expert perspectives on the evolving technology market. The conference will be in conjunction with HOFEX, produced by Hong Kong Exhibition Services Ltd (HKES), which has a specialized technology area within its exposition that complements the conference. AHTEC@HOFEX will be May 11 - 12, 2011 at the Hong Kong Convention & Exhibition Centre.