Come on in, Nairobi. voco hotels, IHG Hotels & Resorts’ fastest-growing premium brand, has arrived in East Africa with the opening of voco Nairobi Airport Suites, its first hotel in Kenya and the wider East African region.
Sloan Dean, formerly of Remington, explains why he left to co-found AIHG, the self-described first AI-native hotel operating company, arguing AI must be built into operations, not added on top.
Royal Caribbean Group will acquire a 50% equity stake in Sandals and Beaches Resorts for approximately $3 billion, with the deal expected to close in early 2027 pending regulatory approvals.
An industry sales trainer recounts a hotel cold outreach attempt that failed due to poor leadership support, using it to highlight what managers must do to improve sales effectiveness.
Mews has obtained an Electronic Money Institution license in the Netherlands, enabling its subsidiary to hold funds and build embedded financial infrastructure tailored to hotel payment complexity.
The AI Hospitality Alliance and HEDNA have published a free, crowdsourced catalogue of 109 unique AI use cases across 39 hotel systems, drawn from 198 industry submissions.
Mid-scale hotel chains in APAC, the Middle East, and Africa are deploying AI without the unified cloud infrastructure and clean data pipelines needed to scale results across multi-property portfolios.
Top hospitality investors share views ahead of FHS World 2026 in Dubai, citing cost inflation, geopolitical risk, and selective conviction as defining the current investment climate.
IHG signs two Tokyo hotels under its new Noted Collection brand: a 207-key Shinjuku conversion opening 2027 and an 81-key Ginza new-build opening 2029, marking the brand's Japan debut.
Three Asia-Pacific hospitality deals covered: GIC buys 16 Japanese hotels from KKR for JPY200B, Pebblestone bids KRW500B for Seoul's Hyde Park Myeongdong, and Shorea Capital acquires Hong Kong's Pemberton for conversion.
A hospitality veteran recounts his early career as a busboy in the Canadian Rockies, tracing how a moment of frustration sparked a decades-long rise to controller and beyond.
Rogue AI agents breaching government and platform systems in 2026 signal a direct risk for hotels deploying AI concierge, booking, and RMS tools with inadequately scoped API access and guest data.
An analysis of how luxury brands use scarcity, exclusivity, and psychological triggers like loss aversion to engineer desire, using Hermès, Rolex, and Amex Centurion as case studies.
A humorous 2026 update to a satirical survival guide for dating a revenue manager, blending real RM concepts like forecasting, distribution, and AI with relationship comedy.
WATG-authored opinion argues that rising costs and shifting guest values require developers to prioritize place-based design, experiential investment, and operational efficiency over capital-heavy luxury.
US hotel transaction volume hit $5.6B in Q1 2026 (+14.4% YoY), AI is moving from pilots to operational infrastructure, and branded residences are now a core development financing tool.
Friday brought hospitality.today's argument that AI assistants are reducing hotels to a set of conditions rather than named properties as guest preferences persist across trips, CoStar data showing U.S. ADR hitting an all-time record high of $179.30 with RevPAR up 10.4% for the week, and a veteran hotel kitchen professional on why underperforming hotel restaurants fail on structure and accountability rather than concept. Japan leading the WEF's TTDI, KKR's 16-hotel Japan exit, and five property announcements closed the week.
Revinate's 2026 Secret Shopped Call Report, based on 308 mystery calls to luxury and upscale properties, reveals where AI can handle routine queries and where human agents remain critical for high-value reservations.
Travelodge expanded its 'Care to Career' programme to Manchester, offering care leavers aged 18-30 a four-day employability bootcamp with guaranteed interviews, following a successful 2024 Liverpool pilot.
WTTC, JATA and Tourism EXPO Japan signed an MOU to boost collaboration, as Japan's travel sector hit $343.1B in GDP contribution and ranked 7th globally for international visitor spending.
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