Quest Southport opens on the Gold Coast today with a rooftop pool and apartment-style stays
The Gold Coast's best-known address for sun, surf and skylines has a new place to stay - and it's not your typical beach hotel.
The Gold Coast's best-known address for sun, surf and skylines has a new place to stay - and it's not your typical beach hotel.
Amsa Hospitality and Radisson Hotel Group announce at the Future Hospitality Summit Saudi Arabia the signing of a project with hotel apartments and villas in Riyadh under the Radisson Individuals brand. The announcement reflects both companies’ commitment to introducing globally recognized names to the Saudi capital, in line with the ambitions of Saudi Vision 2030.
Klaus Kohlmayr argues that revenue management is undergoing a structural shift from reactive optimization to anticipatory intelligence — where pricing decisions are no longer based on historical extrapolation but on probabilistic futures and real-time guest intent signals. In a world where AI assistants increasingly mediate booking decisions, the hotels that act earlier with better data will outperform those waiting for demand to declare itself.
ITC Hotels Limited today announced the signing of a management agreement for a 101-key Welcomhotel by ITC Hotels in Karai area of Gandhinagar. This development further enhances ITC Hotels’ footprint in Gujarat—one of India’s fastest-growing industrial hubs while strengthening the Welcomhotel brand’s presence across state capital and emerging financial cities.
A hotel controller's years of documented AR warnings go unheeded as a trade group racks up $221,000 in unpaid bills before filing for bankruptcy, illustrating the cost of poor credit controls and misaligned sales incentives.
The AI Hospitality Alliance launched with 12 founding partners spanning PMS, revenue management, marketing, and guest experience tech, united around education, governance, and open AI standards for hospitality.
While RevPAR benchmarking tracks market position, profit benchmarking via GOPPAR and full P&L metrics reveals whether commercial performance converts to financial returns, a gap that matters most to owners and investors.
EHL research based on executive interviews finds Swiss hotels lack structured cultural intelligence training, leaving staff unprepared for growing Indian, Middle Eastern, and Asian guest segments.
An operator from Marriott Marquis San Diego Marina outlines five priorities for 2026: personalization, immersive F&B, on-property activations, mainstreamed wellness, and event-aligned programming.
The article argues hotels risk wellwashing by offering surface-level amenities, and calls for wellness programs rooted in Maslow's integrated needs model to drive genuine guest growth and brand loyalty.
The author argues that hotel content accuracy across distribution channels has become operational infrastructure, as AI systems now judge content consistency to determine trustworthiness before making recommendations.
As AI agents run thousands of hotel searches per session, the cost of being "looked at" shifts from OTAs to hotels that go direct, exposing a hidden infrastructure cost once buried in commissions.
Friday closes the week on demand and value. World Cup and conference traffic pushed US hotel RevPAR up 9.7% for the week to 20 June, with San Francisco surging 80.5%. A Dutch survey finds three in four guests would rather pay less than get amenities they do not use. And the week's AI thread turns to measurement, with research warning most hotels stay invisible to AI and a third of AI answers about them are wrong.
One of Washington’s most quietly iconic hospitality destinations is entering a new era. Formerly known as AKA Washington Circle, the luxury all-suite property will officially transition to One Washington Circle DC, Tapestry Collection by Hilton, introducing a refreshed identity alongside thoughtful design enhancements that honor the hotel’s longstanding reputation for understated sophistication and residential-style comfort.
HVS reports U.S. RevPAR up 4.9% in the trailing 28 days through June 13, maintaining a 3.0% full-year 2026 forecast with upside potential if summer and fall travel trends hold.
Sankar Narayan argues that connectivity alone is no longer enough to solve hospitality's revenue problem. The real gap, he says, is execution. With 45% of hoteliers identifying revenue opportunities every week they cannot act on in time, and nearly four in five spending over 11 hours on manual tasks that should be automated, he makes the case that the industry's next competitive frontier is not smarter insights, but faster action.
PHAL, an agentic-AI embedded operator advisory, signs an LOI with a major luxury hotel brand and advances its Top 10 group client into proof of concept for PHAL OS.
Aimbridge unifies its U.S., LATAM, EMEA, and All-Inclusive sales teams under one global structure and Salesforce platform to improve cross-region account management and revenue reporting for hotel owners.
As AI reshapes how travelers discover hotels, most properties are invisible to these systems, while measurement tools fail to prove what tech investments actually return at the property level.
A PolyU study of 53 GBA hotels finds none achieved efficiency between 2015-2019, and argues standard DEA models overstate performance by ignoring product diversification.