Remington Hospitality deploys Innspire's AI Concierge, AI Task Manager, and branded mobile app at ONE | GT in Grand Cayman, integrating Oracle OPERA, Simphony POS, Alice, and OpenTable into a unified guest journey platform.
Revinate webinar explores how unified guest data drives repeat bookings, featuring Casa de Campo's success with VIP guest segmentation.
CHTA President argues AI enhances rather than replaces human hospitality, sharing practical implementation examples from Bay Gardens Resorts.
BahamaGo, a leading travel agent and official reseller partner of Hotelogix in The Bahamas since 2015, has become a pivotal force in managing reservations for over 40 small independent hotels across the archipelago. Leveraging Hotelogix's cloud-based Property Management System (Hotel PMS), BahamaGo ensures real-time booking management for seamless coordination of reservations from various channels—online travel agencies, direct bookings, and global distributors centrally. It translates into improved efficiency, reduced errors, time savings, and enhanced occupancy levels for a diverse portfolio of boutique and owner-operated properties.
Aptech, a leading provider of enterprise accounting, business intelligence, financial planning and management solutions for the hospitality industry, today announces that Baymahni Resort in the Bahamas has selected its PVNG accounting solution to manage the resort’s finances through its renovation and construction phase, as well as for ongoing operations when the property opens for reservations in summer 2025.
Exceptional Service is at the heart of operations for Ocean Hotels Group in Barbados, but that is not what the family-owned company of three mixed-use, four and five star luxury resorts felt they were receiving from its previous property-management system provider. At the heart of the pandemic, and with two hotels recently reopening and a third hotel and residences undergoing an extensive renovation, the ownership group pulled the plug on its prior PMS and went live with Maestro. Today, Sea Breeze Beach House on Maxwell Coast Road and South Beach Hotel on Rockley Beach are thriving with Maestro, and when O2 Beach Club & Spa opens in September, it will be running on Maestro too.
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that El Conquistador Resort in Fajardo, Puerto Rico has expanded its existing relationship with Agilysys through the addition of its innovative, on-premise version of Agilysys Golf
InvoTech Systems Inc. announced the recent implementation of its Laundry System, by Brady Linen Services, LLC, in Nassau, Bahamas. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for industrial laundry operations, and hotel and hospital laundries. The InvoTech Laundry System installed at Brady Linen Services interfaces with the InvoTech Uniform System at the Baha Mar Resort for the most complete laundry inventory tracking. In addition, the InvoTech Laundry System integrates a comprehensive rental system for linens and uniforms. Click here for more information on InvoTech's Linen, Laundry and Uniform Systems.
ALICE, the hospitality industry's leading operations platform, has partnered with the Government of Puerto Rico's Tourism Company (PRTC) and Roca Marketing to develop an innovative destination concierge service and trip planning platform available to every hotel and visitor. The new mobile hospitality app, "My Puerto Rico," will improve hotel performance and the guest experience, and bolster the island's reputation as one of the world's leading holiday destinations.
Crave Interactive, the world leading developer of cloud-based digital guest service solutions for hotels, today announced that Secrets® St. James Montego Bay and Secrets® Wild Orchid Montego Bay in Jamaica have installed Crave T-Mini tablets.
Have you ever fantasized what it would be like to be a Band member of the Buena Vista Social Club, take part in an episode of Lost, or go on a wild ride in Dr. Who's Tardis - because that's how a trip to Cuba would feel? As soon as one steps off the plane, the sights, sounds and smells of this place will whisk your senses away to a land that time forgot. Being stuck in a track of a vinyl record or a time vortex is what Cuba feels like.
ALICE announced that Bahia Beach Resort & Golf Club, a five diamond resort in Puerto Rico, adopted ALICE Suite - a SaaS platform that completely connects the guest to the resort, and connects all service departments within a resort, to further reinforce and enhance the property's high levels of service for its guests and property owners.
Nor1's Merchandising Platform will be used by Atlantis, the Bahamas based 3,500 room mega-resort to help them price and merchandise their premium inventory, and drive ancillary revenue by offering its guests relevant and timely upsell offers with eStandby Upgrade®.
InvoTech Systems, Inc. InvoTech Systems, Inc. announced that the JW Marriott Hotel Santo Domingo had its grand opening with InvoTech's advanced RFID Uniform and Linen Systems on duty. The property's 15,000 linens and 2,000 staff uniforms are tracked and managed by InvoTech software that increases operating efficiency and ensures all items are accounted for. InvoTech is a leading provider of software management and control systems for uniform, linen, and laundry operations.
The point-of-sale module within the Indra Travel Management Suite for Hotels is proving to be so robust, streamlined and efficient that it has been selected by RCD Resorts for its All Inclusive Collection in Mexico and the Dominican Republic. Running on the universal SAP platform, Indra's "TMS for POS" module has recently been rolled out at the Hard Rock Hotel Cancun, Hard Rock Hotel Vallarta, Hard Rock Hotel & Casino Punta Cana and Hard Rock Hotel Riviera Maya.
The most romantic destination in the Caribbean is spread over four locations, comprised of 99 acres and includes 20 restaurants, 22 bars and just under 1000 rooms. The four Couples Resorts consistently find their way into any list of the best Jamaican resorts, from Condé Nast Traveler to Thomas Cook. All four resorts were in the 2010 Travel+Leisure World's Best with the Couples Tower Isle claiming the number one All Inclusive Resort destination in the Caribbean, Bermuda and the Bahamas.
Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions, today announced that Sandals Emerald Bay in Great Exuma, Bahamas has selected the Visual One™ Property Management System and the DataMagine™ document management solution, both by Agilysys, to streamline operations and enhance guest service at the 183-room luxury resort.