Mandarin Oriental Exceptional Homes Continues Global Expansion into New Destinations
Mandarin Oriental Exceptional Homes grows to 43 properties across 18 destinations, adding 12 new homes in Croatia, Greece, Italy, Spain, and Thailand.
Latest
WTTC Targets One Million Tourism SMEs to Benefit from its Together in Travel Community
WTTC research finds a 10% SME productivity uplift could unlock $63B in direct Travel Tourism GDP across 8 markets, as the council targets 1 million businesses for its free Together in Travel platform.
How to Start a PMS Migration: 6 Steps Before You Change Systems
A six-step framework for hotels preparing a PMS switch, covering goal-setting, ecosystem mapping, data curation, process redesign, team ownership, and vendor evaluation.
Nikkie Randhawa-Singh, Senior Vice President- Asia Pacific & Middle East, Shiji
Leonardo Hotels celebrates a grand opening – two properties are combined to create the new Leonardo Hannover Medical Park
Two have become one. Leonardo Hotels Central Europe officially opened the repositioned Leonardo Hannover Medical Park on 7 October. Two hotels which previously operated separately have been brought together as one property with 208 rooms, a fresh design concept and a collaboration with TUI BLUE.
Four Seasons to Expand in Morocco with New Luxury Resort in Tangier’s Royal Resort Cap Malabata
Leading luxury hospitality company Four Seasons, together with Royal Resort Cap Malabata, a luxury development company backed by GFH, has announced a major hospitality development, Four Seasons Resort Tangier, Morocco, set to open in the city's prestigious Cap Malabata district.
The last competitive edge: why trust is the only asset AI cannot replicate
As AI gives buyers near-instant access to market data, the author argues trust built through consistent delivery and relationship history is the one advantage hospitality sales teams cannot be commoditized on.
By Jun Kwon, Teaching Instructor, School of Hospitality Leadership, East Carolina University
In China, the AI agent can already sell Marriott's afternoon tea
Marriott's nine-year Alibaba partnership gave it exclusive AI agent commands on Fliggy, letting agents book rooms and F&B packages, while rival chains and independents remain limited to a basic five-field room search.
By Markus Busch, Editor/Publisher, hospitality.today
The Cordish Companies & Bruce Smith Enterprise Celebrate Major Construction Milestone of Live! Casino & Hotel Virginia With Topping Out of World-Class Gaming, Hotel, Dining and Entertainment Destination
The Cordish Companies and Bruce Smith Enterprise marked a significant milestone in the construction of Live! Casino & Hotel Virginia during a topping out ceremony for the new gaming, hotel, dining and entertainment destination opening in Central Virginia. The destination is being built on the same site as Live! Casino Virginia, the temporary gaming facility that opened in January.
“Hospitality is just a temporary job.”
Hotel Manager Marsela Loulai, who rose from waitress to hotel manager, argues the industry must engage colleges to reframe hospitality as a genuine career, not a stopgap job.
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
The Delta, woven into every moment: New andBeyond Xaranna Okavango Delta Lodge
andBeyond Xaranna Okavango Delta Camp is set to enter an exciting new chapter with an extensive rebuild that will see the intimate safari camp evolve and reopen as andBeyond Xaranna Okavango Delta Lodge in August 2027. Set within an exclusive 90,500-hectare (223,630-acre) concession in Botswana's Okavango Delta, Xaranna is immersed in one of the world's most extraordinary wilderness ecosystems: a UNESCO World Heritage Site where the seasonal flood transforms the landscape into a shifting mosaic of waterways, islands and floodplains. This delicate ecosystem supports an exceptional diversity of wildlife, and approximately 450 recorded bird species. Guided by the rhythms of the Delta itself, the new lodge will bring the landscape into every aspect of the guest experience, inviting travellers to rediscover this remarkable wilderness as a restorative place that reveals itself layer by layer.
The Rise of the Emerging Experience Generation
Trailing Millennials and Early Gen Z, dubbed the "Emerging Experience Generation," represent 78M+ US travelers who prioritize mobile-first tech, social media discovery, authenticity, and locally grounded experiences when choosing hotels.
By Bonnie Knutson, Professor in The School of Hospitality Business in the Broad College of Business, Michigan State
What RevPAR misses about hotel revenue
TRevPAR declined 8.8% vs RevPAR's 6.3% in HotelData's 2025 U.S. sample, illustrating how room-only metrics obscure F&B, spa, parking, and other in-stay revenue trends.
By Erik Tengen, President Hospitality Upsell, Plusgrade Inc.
How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks
Canary's kiosk and mobile check-in tools helped a 42-room West Virginia ski lodge capture OTA guest contact details and card-on-file data without 24/7 front desk coverage.
Your Black Friday offer is ready. Is your inbox placement?
A pre-launch checklist for hotel email campaigns covering sender reputation, list hygiene, authentication, send timing, and engagement tracking ahead of Black Friday.
Duetto Acquires FLYR Hospitality, Is AI-Generated Data Evidence or Fluff at Scale?, Agentic AI Books Trips Fine Until Something Goes Wrong
Thursday brought Duetto acquiring FLYR Hospitality to combine AI pricing with plain-language BI into a unified revenue platform, a World Panel viewpoint on whether AI-generated research data is evidence or volume dressed as insight, and Martin Soler arguing agentic AI's real accountability test isn't booking a trip but handling disruption. GHA's $1.04B Q3, Cushman's €11.5B European H1, and ten property announcements rounded out the session.
Iconic Charleston Hotel Reveals Its Next Act
On September 30, guests went to sleep at the Grand Bohemian Charleston, and woke up at Hotel Operis. Beginning October 1, 2026, the boutique hotel in the heart of Charleston is entering its next act while continuing its legacy as part of Marriott’s Autograph Collection. This evolution, which starts with a new name and builds with an inspired experience, invites guests to discover creativity, culture and the spirit of the Holy City. Updated branding and thoughtful enhancements throughout the property bring the Hotel Operis identity to life, giving guests even more to discover.
Namron Hospitality Expands La Valise Collection to the Bacalar Lagoon
Namron Hospitality will debut La Valise Bacalar on December 15, 2026, marking the arrival of its La Valise collection on the shores of Bacalar’s famed Lagoon of Seven Colors. The opening represents the transformation of Boca de Agua, the acclaimed MICHELIN Key hotel designed by celebrated Mexican architect Frida Escobedo, into the newest expression of La Valise, expanding Namron’s presence in the region.
DiamondRock Hospitality Company Acquires The Bellmoor Inn & Spa
DiamondRock acquires The Bellmoor Inn & Spa in Rehoboth Beach, DE for $31M ($392K per key), targeting a stabilized NOI yield of ~9.5% after capital improvements.
Azul Hospitality Group Leads Conversion of Sheraton Carlsbad Resort & Spa to Hotel Solea, Autograph Collection
Azul Hospitality Group, a fully integrated operating platform delivering extensive support and resources for all facets of hotel operations, announced today the successful conversion and repositioning of the former Sheraton Carlsbad Resort & Spa to the Hotel Solea, Autograph Collection, back in March 2026.
Dreamscape Hospitality Takes Over Management of The Doyle in Charlottesville
Dreamscape Hospitality takes over management of The Doyle in Charlottesville, VA, with a planned conversion to Tapestry Collection by Hilton effective September 30.