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Opinion Articles

Opinion Article

Budgeting for Experiential Tech in 2026: Why Hoteliers Cannot Afford to Wait

As summer winds down and the robust vacation season slows, it’s time for resort and venue operators to shift gears and ramp up for budget season. Fall offers the perfect opportunity to take a step back, evaluate what worked, what didn’t, and new opportunities to improve both operations and revenue in the coming year. With advances in experiential technology and AI, businesses can plan smarter, crafting memorable guest experiences that align with evolving expectations while staying budget-conscious.

Tracee Nalewak
By Tracee Nalewak, Chief Growth Officer, UrVenue
Opinion Article

The Hotel Brands of the World

About a year ago, I shared the Hotel Brand Pyramid a chart I had picked up at a seminar. It turned out to be both old and incomplete, and the feedback came in fast: wrong brands, missing brands, and far too simplistic for today’s hotel landscape. Fair enough. So, together with the 10minutes.news team, we set out to make the definitive version: The Hotel Brands of the World infographic.

Martin Soler
By Martin Soler, Partner, Soler & Associates
Opinion Article

A Recipe for Cost Control Success: 5 Lessons from F&B for Hotel Budget Season

As hotels move into budget season, executives are once again scrutinizing expenses across departments. Food and beverage (F&B) often takes center stage because the practices for managing costs there are well established: portion sizes are tracked, spoilage is audited, and menus are engineered to maximize profitability. Operators know that without discipline, margins can erode quickly.

Mike Pavicich
By Mike Pavicich, Director, Global Sales, SalesAndCatering.com, LLC
Opinion Article

Lessons in Scalable Growth: How We Closed 150+ Transactions Across 20 Markets Without Losing Local Relevance

Scaling a business is easy to talk about, but rarely easy to do, especially when the ambition involves not only new markets, but also new cultures, regulations, and expectations. Over the past decade, I’ve had the opportunity to support the growth of a global hospitality group, closing over 150 transactions and entering more than 20 new markets across EMEA. Through that journey, I’ve learned that sustainable expansion isn’t about copying and pasting a playbook. It’s about designing a framework flexible enough to adapt - yet rigorous enough to scale.

Ramsay Rankoussi
By Ramsay Rankoussi, Regional Chief Development Officer, Radisson Hotel Group
Opinion Article

AI, Michelin Stars & Real Estate: Highlights from HFE 2025

On July 7–8, 2025, EHL Hospitality Business School’s Lausanne campus welcomed the 9th Hospitality Finance & Economics (HFE) Conference, organized in collaboration with the Center for Urban and Real Estate Studies at Hitotsubashi University and the NUS Institute of Real Estate & Urban Studies. Seventeen researchers from four continents turned each session into a dynamic and insightful exchange on topics ranging from climate risk and affordability to the burgeoning world of digital real-estate markets.

Masaki MoriRené-Ojas Woltering
By Masaki Mori and René-Ojas Woltering
Opinion Article

Creating Property Performance Commentaries

Creating a great commentary for your owners and corporate is a monthly mainstay in almost every hotel. It can also be a large dose of drudgery. This article is about how you can create an effective system in your hotel to generate a strong and meaningful commentary based on information from all areas of your business. Creating this kind of information system in your hotel is a powerful tool. This commentary power tool can help you drive superior financial results if you approach it with the right spirt and a system to follow.

David Lund
By David Lund, The Hotel Financial Coach, David Lund
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Opinion Article

Hotel Franchises: Owning & Investing Considerations

Hotel franchises have become a dominant force in today’s hospitality landscape. Hotel franchising has become the preferred model for global hospitality brands pursuing asset-light strategies to grow quickly without owning property, with the percentage of global franchise rooms rising to 63% in 2022.

Emma Näpänkangas
By Emma Näpänkangas, M.Sc. Student in Hospitality Management, EHL
Opinion Article

The Clock is Ticking

Many hotels are innovating faster than ever. They are embracing AI‑driven pricing, hybrid spaces, and even membership models. Paradoxically, others feel “stuck in time”, running on instinct rather than on data. I see this almost every week: properties with no revenue management system, no proper financial models, and no standardized controls. Some of these hotels have great locations. Some even provide a decent service. But behind the scenes, they’re operating like it’s 1995 and their bottom line reflects it. And at the end of the day, those who don’t evolve become little more than opportunities for competitors ready to grow.

Tiago Castro
By Tiago Castro, COO, Wotels
Opinion Article

CSMD Disease

I first diagnosed CSMD at Hotel Vancouver in British Columbia, Canada where I held the position of hotel manager in the early 2000’s. I call it "conference services managers’ disease" because this position seems to develop this disease more often than other leadership roles in hospitality. However, it’s important to point out CSMD is not limited to just CSM’s, as other leaders can also develop this debilitating disease and if you’re a CSM you are not predisposed to developing CSMD, you just might have a greater risk.

David Lund
By David Lund, The Hotel Financial Coach, David Lund
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Opinion Article

One Big Beautiful Bill – OBBB: What It Means for Hotels, Owners and Technology Investment

The landscape for hotel owners, asset managers, and operators has just received a significant boost with the signing of the “One Big, Beautiful Bill” (OBBB) into law. This landmark legislation, lauded by industry bodies like the American Hotel & Lodging Association (AHLA) and the Asian American Hotel Owners Association (AAHOA), provides crucial certainty and powerful incentives for businesses to re-invest, innovate, and grow. It permanently establishes key provisions that directly encourage capital expenditures and modernization efforts, particularly through enhanced tax benefits, making this a pivotal moment for hotel technology investment OBBB.

Mark Fancourt
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH
Opinion Article

Paradox? Did you say paradox?

In our world of perpetual motion, paradoxes are no longer surprising. The health crisis once led us to believe there would be a lasting post-Covid impact on the desire to travel. And while that wave may have temporarily receded, it is far too powerful to dissolve into an ocean that suddenly stands still.

Vanguélis Panayotis
By Vanguélis Panayotis, CEO MKG Consulting & Hospitality ON / MRICS, Hospitality ON