David Kong, Former CEO of Best Western Hotels, talks Lessons and One "Failure"
Kong reflects on 17+ years leading Best Western's transformation and warns that scale and capital access will determine industry winners as AI reshapes operations.
Kong reflects on 17+ years leading Best Western's transformation and warns that scale and capital access will determine industry winners as AI reshapes operations.
Davidson's COO discusses 2026 budget challenges with flat revenue expectations while emphasizing strategic focus on full-service properties and specialized teams to combat commoditization.
Career profile explores transition from hotel operations role to investment, highlighting innovation focus across hospitality technology landscape.
The award recognizes White's transformative impact on hotel development and management, with the honor accepted by his family at the industry conference.
Forbes Travel Guide ("FTG")—the only independent, global rating system for luxury hotels, restaurants, spas and ocean cruises—today unveiled its 2026 Star Awards. See the full list of honorees on ForbesTravelGuide.com.
Aimbridge CEO Craig Smith discusses scaling leadership from single-property management to multi-unit oversight and the consolidation opportunities in third-party hotel management.
The South Carolina-based company operates hotels across the Southeast and Midwest, with recent openings including Element Charleston Airport and Hotel Avail in Arkansas.
Markos Chaidemenos explains how Canaves Collection balances family leadership, environmental restraint, and operational discipline to create distinctive luxury experiences on Santorini.
Thies Sponholz discusses winning Germany's Hotelier of the Year 2026 award and how The Fontenay has elevated Hamburg's luxury hotel scene since 2018.
Hilton's President discusses data-driven revenue management, brand portfolio strategy, and AI's potential to transform hotel operations and distribution.
Hotel Equities CEO Ben Rafter discusses how market pressures favor operators with strong commercial capabilities while guests shift toward experience-based loyalty over brands.
The author visits PortoBay's Funchal property to interview staff for a podcast series exploring what makes the Portuguese hotel group's culture distinctive.
ILHA reports 45% LinkedIn growth, 872 attendees at Las Vegas summit, and 50% website traffic increase as membership crosses seven-figure threshold.
Dreamscape Hospitality announced today that it has assumed management of three Marriott-branded hotels across Oklahoma and Louisiana, further expanding its national portfolio and strengthening its presence within the Marriott brand.
The author argues that modern hospitality success requires intentional presence over operational efficiency, with leadership focusing on emotional intelligence and authentic human connections.
Ness served as Senior VP of Accounting for 23 years and helped lead the company's headquarters relocation from Cleveland to Raleigh.
The 11-person board includes executives from Highgate, Pebblebrook, Host Hotels, and other major hospitality ownership and management companies.
Capuano discusses bifurcated consumer demand, AI as capacity creation for human connection, and multi-year tech replatforming across 260M+ Bonvoy members.
AAHOA says the deal between nations representing $30 trillion in economic output will boost tourism and give hotel operators confidence to expand.
GBTA outlines advocacy priorities for 2026, including CBP comments on ESTA changes and European engagement on digital border rules affecting the $1.57 trillion industry.