When women lead the endorsement, the world should pay attention
In an industry where women make up the majority of the workforce but remain a minority in decision-making rooms, this endorsement is more than symbolic - it’s strategic.
News
Marriott Celebrates its 2025 J. Willard Marriott Awards of Excellence Honorees
Marriott International, Inc. is proud to celebrate the winners of the 2025 J. Willard Marriott Awards of Excellence at the company’s annual ceremony, which brings together associates from around the world. Established in 1987 and named after Marriott’s founder, the J. Willard Marriott Awards of Excellence recognize outstanding individuals, teams and properties for their exemplary achievements, commitment to excellence and extraordinary service to communities, guests and each other.
UN Tourism Names Dr. Larry Dwyer as Winner of 2025 Ulysses Prize
The Ulysses Prize is UN Tourism’s highest academic honor, awarded to individuals whose work has significantly advanced the understanding and development of tourism through knowledge creation and its practical application. Since its establishment, the Prize has recognized the world’s foremost thinkers whose contributions have shaped the future of the sector.
The U.S. “Drip Pricing” Law - What It Means to the Global Hotel Industry
About one year ago, the state of California passed two bills that introduced significant changes for the state’s hotel industry. By mid-May of 2025, the United States will implement a similar, comprehensive law that will affect hoteliers around the globe.
By Chethan Salian, Director of Product Management, Cendyn™
Gender Characteristics of Service Robots Can Influence Customer Decisions
The hospitality industry can leverage the gender characteristics of service robots to influence customers’ decisions, according to new research from a team in the Penn State School of Hospitality Management.
Visual Matrix’s Suchi Reddy Honored by the Dallas Business Journal’s 12th Annual Women in Technology Awards
The Dallas Business Journal has selected Suchi Reddy, Chief Information Officer at Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, as one of its honorees for the 12th Annual Women in Technology Awards. The yearly program celebrates 20 trailblazing women across the Dallas business community for their contributions to advancing technology across the region.
New Book Captures the Entrepreneurial Spirit and Values-Driven Leadership of Hospitality Industry Icon Bruce White
Forty years ago, Bruce White founded White Lodging in 1985 in Northwest Indiana with a single hotel and built the company into one of the largest and most respected hospitality companies in the United States. He passed away in 2023 from cancer, leaving behind a company that never knew anyone else at the helm.
Do Hotel Management Agreements Now Include Too Many Guarantees?
In addition to traditional key money, or those offered in “reverse” management contracts, guarantees are becoming increasingly common in hotel management agreements (HMAs). But are they all beneficial? And if so, how should they be negotiated?
By Christopher Boinet, Lawyer, In Extenso Avocats
First Hospitality Celebrates Their Top Performing General Managers and Associates Fueling the Company’s Success
First Hospitality, a national hotel operating, management, and development company, recognized its 2024 Inner Circle winners during a weeklong trip to Panama from March 15 – 21, 2025. Each year, First Hospitality’s Inner Circle Award recognizes the top-performing general managers across the company’s portfolio.
From Vision to Action
There’s a reason we say Living Hospitality is more than a tagline at Newport—it’s a commitment. And like any commitment, it requires consistent action, not just intention.
By Wayne West III, President, Newport Hospitality Group
Rising Star Award Caribbean presented to Néstor J. Ruiz Doreste at ALIS CALA
The International Society of Hospitality Consultants (ISHC) in partnership with ALIS Caribbean and Latin America (ALIS CALA) presented Néstor J. Ruiz Doreste, Chief Operations Officer of IHP Hospitality with the prestigious ALIS CALA Rising Star Award.
Premier Inn Dubai International Aiport Awarded Best Airport Hotel in the Middle East at the Business Traveller Awards 2025
Premier Inn Dubai International Aiport has been awarded Best Airport Hotel in the Middle East at the prestigious Business Traveller Middle East Awards 2025, in recognition of its seamless guest experience, prime location, and exceptional service tailored to meet the needs of today’s travellers.
Westgate Resorts Completes Acquisition of VOS, Exclusive Management and Sales Partner of VI Resorts, Introduces VI Resorts by Westgate
Westgate Resorts announced today the completion of its agreement to purchase Bellevue, Washington-based Vacation Ownership Sales (VOS), which has the exclusive management, sales, and marketing rights of VI Resorts, North America's largest owner-controlled timeshare and vacation club.
Meyer Jabara Hotels Continues Texas Expansion
Meyer Jabara Hotels has been chosen to operate the 104-room Hilton Garden Inn McAllen Airport. Located at 617 West Expressway 83, the hotel sits less than a mile from McAllen Miller International Airport, Rio Grande Regional Hospital, South Texas Health System, and downtown McAllen. This deal represents Meyer Jabara Hotels’ third managed hotel in Texas; the hotel ownership and third-party management group also oversees properties in Los Alamos and San Angelo.
Canary Technologies Named Guest Engagement Solution of the Year
Canary Technologies, the hospitality industry’s leading AI-powered Guest Management System, today announced it has been named Guest Engagement Solution of the Year by TravelTech Breakthrough, a global market intelligence organization that recognizes excellence in travel technology through its annual awards program.
InnVentures Expands Pacific Northwest Portfolio With Residence Inn Seattle Northgate Station
InnVentures, a hotel management company specializing in premium select-service and extended stay hotels, announces today the addition of Residence Inn Seattle Northgate Station. The new hotel, developed by Simon, a global leader in premier shopping, dining, entertainment and mixed-use destinations, continues a decades-long relationship between InnVentures and Residence Inn, and adds an important hospitality amenity to the burgeoning Northgate Station complex.
Tourism in the Crosshairs: The Global Fallout of Tariffs and the Leadership UN Tourism Must Now Show
We are living in a new global reality. A reality where politics, economics, and personal choices are not separate silos but tightly intertwined. A reality where tariffs may target goods, but their shadow falls over hearts, plans, perceptions, and plane tickets.
By Harry Theoharis, Candidate for Secretary-General, UN Tourism
LA Tourism Industry Calls on City Council to Reject Labor Ordinance and Support Industry’s Recovery at City Hall Press Conference
Today, Los Angeles Councilmembers John Lee and Traci Park joined dozens of hotel and hospitality professionals, local business leaders, and the American Hotel & Lodging Association (AHLA) on the steps of Los Angeles City Hall to call on the City Council to reject an ordinance that will jeopardize jobs, lead to hotel closures, and decrease tax revenue into the city.
M3 Honored as Bronze Stevie® Award Winner in 2025 American Business Awards®
M3 was named the winner of a Bronze Stevie® Award in the Company of the Year – Hospitality & Leisure - Medium category in the 23rd Annual American Business Awards® today.
Preferred Hotels & Resorts Welcomes 19 New Member Properties
Preferred Hotels & Resorts, the world’s largest independent hotel brand, is pleased to announce the addition of 19 new member properties to its global portfolio between January 1 and March 31, 2025. Ranging from a family-oriented coastal retreat on the shores of Taiwan to a Blueridge mountainside adventurer’s escape, each of these distinct properties will greet travelers with thoughtful personalized service and unique unforgettable experiences that define independent luxury hospitality.