Press Releases

Hospitality America Focusing on Mentorship to Attract, Retain Hotel Employees and Cultivate Future Leaders

Greenville, S.C., August 13, 2024 — Employee turnover is a reality for the hospitality industry. Annual turnover is estimated to be between 70 to 80 percent, with analysts citing low wages, long hours, and a lack of career growth opportunities as contributing factors. For hotel management company Hospitality America, the solution to this ongoing problem is mentorship and cultivating a culture where hotel employees feel valued, supported, and empowered to reach their full potential.

New International Hospitality Academy Launched

This month a new hospitality educational programme, Kepler International Hospitality Academy (KIHA) announces its inaugural edition, taking place in Amsterdam on 7 October 2024. The first of its kind, KIHA’s mission is to evolve current luxury hospitality models, with a focus on impact-positive hospitality. The premise of KIHA is based on the rapidly evolving expectations of the affluent consumer and the need for hoteliers to keep up with demand for businesses and service models that put people and planet first. KIHA was created to develop and evolve the expertise today’s industry leaders require to redefine and deliver elevated luxury in hospitality.

The Ritz-Carlton Leadership Center Debuts New Course That Redefines How Leaders Create Excellence by Inspiring Employees

A new learning experience from The Ritz-Carlton Leadership Center, Leading Employee Excellence, identifies the behaviors of example-setting leadership that powerfully and passionately inspire a culture of excellence, announced Amanda Joiner, Global Vice President of the consulting and advisory firm. The global organization leverages the legendary Gold Standards of The Ritz-Carlton to help companies create exceptional customer and employee experiences and drive competitive advantage.

New Academies in Collaboration with UN Tourism Planned for Zambia and Zimbabwe

With African tourism experiencing significant growth, there is now an urgent need to train a wide range of skilled professionals, all equipped with the skills modern tourism businesses need. Reflecting this demand, UN Tourism has signed a Memorandum of Understanding with the Ministry of Tourism of Zambia to establish the ZITHS Mukuni International Academy for Tourism and Hospitality in collaboration with UN Tourism. The Academy will offer a range of courses, all focused on equipping students both new to the sector and establish tourism workers the skills they need to find work or advance in their careers.

Kylian Mbappé and Accor Forge Alliance to Empower Younger Generations

In a united front, Kylian Mbappé and Accor exemplify their shared commitment to crafting a more inclusive and sustainable future for all. The partnership seals a long-term commitment aimed at furthering corporate social responsibility and bolstering Kylian Mbappé’s initiatives worldwide. Accommodation support and logistical assistance will be extended to “Inspired by KM” activities, with Kylian Mbappé leveraging Accor’s expansive reach through awareness activations across Accor group channels, notably via its loyalty and distribution platform, ALL.com.

Hilton Celebrates 7th Consecutive Year Ranked as a Best Place to Work for Millennials in the U.S. by Great Place to Work and Fortune

Hilton (NYSE: HLT) announced today that it has been recognized as the No. 2 top workplace for Millennials in the U.S. by Great Place to Work and Fortune. This is the seventh consecutive year the global hospitality leader has received the recognition from its own Millennial team members as one of the best employers for their generation. This recognition follows Hilton’s recent ranking as the World’s No. 1 Best Workplace by Great Place to Work and Fortune and the No. 1 Best Company to Work For in the U.S. by Great Place to Work, becoming the only hospitality company to receive both recognitions.

EHL and Metropolitan-AKMI Educational Group Expand VET Programs to Thessaloniki

In a significant move to enhance vocational education in Greece, EHL and the Metropolitan-AKMI Educational Group are proud to announce the expansion of their successful partnership. Starting in the academic year 2024-25, students in Northern Greece, specifically in Thessaloniki, will have the opportunity to enroll in EHL's prestigious VET (Vocational Education and Training) programs.

Welcoming Guests With Disabilities and Ensuring Accessibility, Two Key Accor Priorities Driven Forward by the Paris 2024 Games

Long committed to promoting inclusive hospitality, Accor, Premium Partner of the Paris 2024 Olympic and Paralympic Games, seizes this occasion to enhance its efforts: 380 Accor brand hotels are undergoing “Tourisme & Handicap” certification, new solutions are being introduced to promote augmented accessibility, and team members at Accor brand hotels are receiving training to extend a better welcome to persons with disabilities.

Leveraging hospitality education into a restaurant empire

In the ultra-competitive realm of higher education, hospitality schools are often erroneously regarded as mere training grounds for future hotel staff or kitchen helpers in hotel resorts. This misconception stems from those unfamiliar with the industry who often conflate vocational hospitality training with the broader curriculum of a hospitality business school. Noted Food & Beverage entrepreneur and EHL Hospitality Business School alumnus Rahul Khanna chalks this up to the outdated idea that a hospitality manager is just “serving tables and peeling onions.”

ISHC Awards Jessica Duan of Georgia State University and Osman Milla of the University of the District of Columbia

The International Society of Hospitality Consultants (ISHC) in conjunction with the authors of Hotel Investments – Issues & Perspectives, NYU International Hospitality Industry Investment Conference, and AHLA Foundation have awarded the third annual Celebrating Diversity Scholarship to Jessica Duan of Georgia State University and Osman Milla of the University of the District of Columbia.