Press Releases

The importance of diversity and inclusion in advertising

At Expedia Group, we operate with a core belief that travel is a force for good and a mission that travel should be accessible for everyone, everywhere. Like many industries, travel has not been accessible to people of all abilities and backgrounds, and the desire to challenge that continues to shape our core belief. Despite positive intent, these challenges can range from physical barriers for people with disabilities to safety and acceptance concerns for people of color or those in the LGBTQIA+ communities and beyond.

Hospitality America Focusing on Mentorship to Attract, Retain Hotel Employees and Cultivate Future Leaders

Greenville, S.C., August 13, 2024 — Employee turnover is a reality for the hospitality industry. Annual turnover is estimated to be between 70 to 80 percent, with analysts citing low wages, long hours, and a lack of career growth opportunities as contributing factors. For hotel management company Hospitality America, the solution to this ongoing problem is mentorship and cultivating a culture where hotel employees feel valued, supported, and empowered to reach their full potential.

New International Hospitality Academy Launched

This month a new hospitality educational programme, Kepler International Hospitality Academy (KIHA) announces its inaugural edition, taking place in Amsterdam on 7 October 2024. The first of its kind, KIHA’s mission is to evolve current luxury hospitality models, with a focus on impact-positive hospitality. The premise of KIHA is based on the rapidly evolving expectations of the affluent consumer and the need for hoteliers to keep up with demand for businesses and service models that put people and planet first. KIHA was created to develop and evolve the expertise today’s industry leaders require to redefine and deliver elevated luxury in hospitality.

The Ritz-Carlton Leadership Center Debuts New Course That Redefines How Leaders Create Excellence by Inspiring Employees

A new learning experience from The Ritz-Carlton Leadership Center, Leading Employee Excellence, identifies the behaviors of example-setting leadership that powerfully and passionately inspire a culture of excellence, announced Amanda Joiner, Global Vice President of the consulting and advisory firm. The global organization leverages the legendary Gold Standards of The Ritz-Carlton to help companies create exceptional customer and employee experiences and drive competitive advantage.

New Academies in Collaboration with UN Tourism Planned for Zambia and Zimbabwe

With African tourism experiencing significant growth, there is now an urgent need to train a wide range of skilled professionals, all equipped with the skills modern tourism businesses need. Reflecting this demand, UN Tourism has signed a Memorandum of Understanding with the Ministry of Tourism of Zambia to establish the ZITHS Mukuni International Academy for Tourism and Hospitality in collaboration with UN Tourism. The Academy will offer a range of courses, all focused on equipping students both new to the sector and establish tourism workers the skills they need to find work or advance in their careers.