HRS Hospitality & Retail Systems, Oracle Hospitality's largest Platinum Partner worldwide, has appointed Nils Øyvind Karlsen to the position of Business Development Director Food & Beverage EMEA. Nils will focus on the development of HRS' POS strategy in this region.
HRS Hospitality & Retail Systems, Oracle Hospitality's largest global Platinum Partner, has announced that Ed Chapel will join the company's Executive Board on January 1st, 2020. Ed will play a leading role in planning the company's growth in North America.
Expedia Group, Inc. (NASDAQ: EXPE) today announced the resignation of Mark Okerstrom as CEO and a member of the Board of Directors and CFO Alan Pickerill, effective immediately.
CWT Meetings & Events (M&E) has restructured its leadership team under Derek Sharp, with six global position.
Expedia Group announced today at its annual conference explore '19 the formulation of a new Travel Industry Group within CEO Action aimed at bringing travel leaders together to cultivate diverse and inclusive environments and impact positive change. Mark Okerstrom, Expedia Group's President and CEO, signed the broader CEO Action for Diversity & Inc lusion™ (CEO Action) pledge on October 9, 2019, the largest global CEO-driven business commitment to advance diversity and inclusion within the workplace.
A well-developed workforce is the key to Aruba's success as a tourist destination, so the country is launching a new training and certification initiative built around training resources from the American Hotel & Lodging Educational Institute (AHLEI), a National Restaurant Association hospitality portfolio brand.
Beekeeper, the leading communication and operations platform for connecting a hotel's non-desk workers across locations and departments, will be at HX: The Hotel Experience Powered by AAHOA next week. The digital operations platform is delivering the ultimate guest experience by cultivating an undeniably empathetic employee experience. Considering that the current hospitality workforce gap has reached unprecedented levels (with the U.S. Bureau of Labor Statistics estimating more than a million job openings within the leisure and hospitality sector), it's imperative that hoteliers implement tools that will help them retain their employees for the long term.
Responding to a quickly growing segment of the traveling population, the American Hotel & Lodging Educational Institute (AHLEI) has revised Elements of Service: Serving Guests with Disabilities, an online training program that teaches hospitality professionals how to provide superior guest service to guests with physical disabilities.
Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, announces today a new leadership team to further drive innovation, development, and growth at Cendyn. The newly appointed additions to the team include: John Seaton as Chief Commercial Officer, Michael J. Bennett as Chief Marketing Officer, Olga Peddie as Chief Digital Officer, Steve Stearns as General Manager, APAC and Ron Lugo as General Manager for Rainmaker, a Cendyn company.
Hospitality operations depend on their employees to deliver service that keeps guests coming back. Their success depends on having managers with strong leadership skills who can inspire and motivate employees to follow through on their property's goals.
ProfitSword, hospitality's premier developer of business intelligence software and data integration services, has been named by the Orlando Sentinel as one of Central Florida's Top Workplaces in 2019. An annual listing that analyzes a company's ability to motivate employees, encourage new ideas, inspire cooperation and provide confidence in leadership, this year's awards saw ProfitSword earn a top 35 position out of 826 employers throughout the region.
IDeaS Revenue Solutions, the world's leading provider of revenue management software and services, has been recognized by WayUp on its Top 100 Internship Programs 2019 list.
The right LMS can provide you with the necessary tools and functionality to free you from management hell and train staff faster and more effectively than ever before - especially if they provide readymade courses for you! But what happens when a course is part of a larger program?
IDeaS Revenue Solutions has been named one of the Top Workplaces in Minnesota by the Star Tribune, the state's largest newspaper. A complete list of those selected is available at StarTribune.com/topworkplaces2019 and was published in the Star Tribune's Top Workplaces special section on Sunday, June 16, 2019.
Allbridge, the leading provider of data, video, and voice solutions for Hospitality, Healthcare, and Higher Education properties, announces the addition of TraknProtect employee safety devices (ESDs) to the Allbridge product portfolio. Allbridge manages the new ESDs using the Ruckus Networks (now part of CommScope) IoT Suite. The combination of TraknProtect and the Ruckus IoT Suite provides a reliable, proven solution to meet hotels' staff alert needs, without requiring a new network infrastructure.
ASSA ABLOY Global Solutions is set to debut its latest enhancements in staff safety technology, officially unveiling its Vostio Location Solutions platform at this year's HITEC Minneapolis, taking place June 17-20 at the Minneapolis Convention Center. Vostio Location Solutions will be showcased at ASSA ABLOY Global Solutions booth #2708, where attendees will learn how state-of-the-art IoT and Bluetooth Low Energy (BLE) technology can be leveraged to ensure the rapid arrival of response teams to the precise location of an emergency or when a hotel employee is in distress.
TraknProtect, a pioneer of location-based technology purpose-built for the hotel industry, is revealing its newly enhanced employee safety button at HITEC 2019, taking place June 17-20 in Minneapolis. The TraknProtect Version 2.0 safety button has been completely re-engineered from the ground up to offer a host of valuable new features, including better visual reporting, increased functionality and improved monitoring capabilities to provide a higher standard of safety for hotel employees.
Hoteliers looking for proven ways to attract and retain top talent should plan to attend a breakout session at HITEC Minneapolis this month led by Beekeeper. "Hospitality: The People Business" will take a hard look at employee engagement and how operations-focused communication strategies will help hotels thrive and keep employee satisfaction high despite current low unemployment rates and related retention hurdles. This "Tech Talk" will be held on Wednesday, June 19th at 2:00 p.m. in the HFTP Booth on the HITEC tradeshow floor (located at the end of aisles 2500 and 2600).
ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, today announced its recognition as one of Inc. Magazine's Best Workplaces of 2019. The Best Workplace recognition is awarded to organizations on the basis of an anonymous employee survey, the number of employees who complete the survey, and an audit of the organization's benefits.
The American Hotel & Lodging Educational Institute (AHLEI) has published a significantly revised edition of its market-leading textbook, Supervision in the Hospitality Industry by Jack Ninemeier, Ph.D., professor emeritus, The School of Hospitality Business, Michigan State University.