Supplier News

The Hotels Network Achieves SOC 2® Compliance, Leading the Way in Hotel Technology Security

The Hotels Network (THN) is proud to announce the successful completion of its SOC 2® Type I compliance, becoming one of the first SaaS companies in hotel technology to achieve this certification. SOC 2 is one of the most highly regarded information...

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The Hotels Network Achieves SOC 2® Compliance, Leading the Way in Hotel Technology Security19 September 2024The Hotels NetworkSales & Marketing
The Hotels Network Achieves SOC 2® Compliance, Leading the Way in Hotel Technology Security
Supplier News

Cogwheel Analytics Announces Launch of Hotel Digital Marketing Benchmarking Scorecard

We are pleased to introduce our latest innovation, the Benchmarking Scorecard. This enterprise tool is crafted to transform how hotels assess their digital marketing performance. Tailored to meet the needs of hotel management companies, ownership gr...

Cogwheel Marketing
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Cogwheel Analytics Announces Launch of Hotel Digital Marketing Benchmarking Scorecard18 September 2024Cogwheel MarketingSales & Marketing
Cogwheel Analytics Announces Launch of Hotel Digital Marketing Benchmarking Scorecard
Reservations Sales QUEST 2025
Opinion

Reservations Sales QUEST 2025

Recently, a prospective new client said “We actually don’t get many phone reservations anymore, but we do get a lot of questions.” Because they record their incoming 800 calls, our KTN team was then able to audit actual conversations their reservati...

Doug Kennedy
Doug Kennedy
President of the Kennedy Training Network
Kennedy Training Network (KTN)
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Doug Kennedy
by Doug Kennedy
18 September 2024Kennedy Training Network (KTN)Sales & Marketing
Reservations Sales QUEST 2025
7 features you can’t miss in a hotel CRM
Opinion

7 features you can’t miss in a hotel CRM

If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.

Daan De Bruijn
Daan De Bruijn
Co Founder of Bookboost
Bookboost
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Daan De Bruijn
by Daan De Bruijn
17 September 2024BookboostSales & Marketing
7 features you can’t miss in a hotel CRM
Press Release

HSMAI Announces First Ever Commercial Futures Forum

The Hospitality Sales and Marketing Association International (HSMAI) is excited to announce the first ever Commercial Futures Forum, which will take place on Oct. 28, 2024 in San Antonio, TX, held in conjunction with The Hospitality Show produced b...

The Hospitality Sales and Marketing Association International (HSMAI)
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HSMAI Announces First Ever Commercial Futures Forum17 September 2024HSMAISales & Marketing
HSMAI Announces First Ever Commercial Futures Forum
Supplier News

Userguest Secures €2.2M in Seed Funding to Revolutionize Hotel Technology

Userguest, the pioneering force in hotel technology dedicated to maximising direct revenue, is thrilled to announce the successful closure of a €2.2M seed funding round. Led by Al Mada Ventures and bolstered by CDG Invest, Saviu Ventures, UM6P Ventu...

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Userguest Secures €2.2M in Seed Funding to Revolutionize Hotel Technology12 September 2024UserguestFinance
Userguest Secures €2.2M in Seed Funding to Revolutionize Hotel Technology
Press Release

Societal factors can shape how companies best respond after customers misbehave

From rule breaking and theft to verbal abuse and foul language, one customer’s behavior can negatively affect another customer’s experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictnes...

Penn State School of Hospitality Management
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Societal factors can shape how companies best respond after customers misbehave11 September 2024Penn State School of Hospitality ManagementSales & Marketing
Societal factors can shape how companies best respond after customers misbehave
Press Release

Radisson Hotel Group introduces new booking service: Radisson Flights

Radisson Hotel Group’s has partnered with Etraveli Group to introduce a new booking service – “Radisson Flights” – complementing the Group’s offering, helping to further enhance the guest experience through advanced and seamless digital solutions.

Radisson Hotel Group (RHG)
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Radisson Hotel Group introduces new booking service: Radisson Flights11 September 2024Radisson Hotel GroupSales & Marketing
Radisson Hotel Group introduces new booking service: Radisson Flights