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Tech-Enabled Hospitality: Humanity, Innovation, and the Future Guest Experience

Jessica Gillingham, founder and CEO of Abode Worldwide, joins Simone Puorto for an engaging discussion about her recent book, "Tech-Enabled Hospitality." As a seasoned communicator with nearly a decade of experience in the hospitality and short-term...

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Tech-Enabled Hospitality: Humanity, Innovation, and the Future Guest Experience27 October 2025InterviewHospitality Net
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Otelier Interview Series: Technology, Teamwork, and the Platinum Rule at Pinehurst Resort

At the historic Pinehurst Resort – widely considered the birthplace of golf in America – delivering exceptional, individualized experiences is the top priority. Ed Nickelson, Vice President of Technology, has spent the past 15 years ensuring the sys...

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Otelier Interview Series: Technology, Teamwork, and the Platinum Rule at Pinehurst Resort10 September 2025MediaOtelier
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Shiji’s Aleksander Ludynia on Hotel Cybersecurity in 2025

Cybersecurity in hospitality is becoming more dangerous, with hotels especially exposed due to sensitive data and increasingly complex systems. Aleksander Ludynia, Chief Security Officer at Shiji Group, explains that the greatest risk often lies wit...

Shiji Group
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Shiji’s Aleksander Ludynia on Hotel Cybersecurity in 202529 August 2025Solution providers HntvShiji
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HITEC Rewind: Tim Hansen on the Rise of Unified Tech Ecosystems in Hospitality

At HITEC 2025, Tim Hansen, VP of Sales at Agilysys, explains how the company’s 19% revenue growth is being fuelled by its unified software ecosystem and a new appetite among hoteliers for fewer vendors and more integration. Hansen shares how a singl...

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HITEC Rewind: Tim Hansen on the Rise of Unified Tech Ecosystems in Hospitality10 July 2025Solution providers HntvAgilysys
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HITEC Rewind: Shiji Group’s Natalie Kimball on the Data Behind AI, Control, and the China Opportunity

Natalie Kimball, Vice President of Strategic Accounts for Americas and EMEA at Shiji Group, joined us at HITEC 2025 to discuss why hospitality cannot rely on AI unless the underlying data is correct. She highlighted Shiji"s comprehensive content too...

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HITEC Rewind: Shiji Group’s Natalie Kimball on the Data Behind AI, Control, and the China Opportunity 9 July 2025Solution providers HntvShiji
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HITEC Rewind: IDeaS on Spotlight, AI Fluency, and the Future of Revenue Strategy

Klaus Kohlmayr, Chief Evangelist and Development Officer at IDeaS, joined us at HITEC 2025 to discuss Spotlight, the company"s new solution bridging the gap between revenue and marketing teams. Klaus explained how unified data, AI-powered decision-m...

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HITEC Rewind: IDeaS on Spotlight, AI Fluency, and the Future of Revenue Strategy 8 July 2025Solution providers HntvIDeaS
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HITEC Rewind: Infor’s David Poprawka on Sustainable AI and Empowering People Through Technology

At HITEC 2025, David Poprawka of Infor shared a people-first vision for AI in hospitality. Rather than rushing to adopt the latest tools, Infor is focused on building sustainable, scalable systems that help hotels evolve with confidence. From redefi...

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HITEC Rewind: Infor’s David Poprawka on Sustainable AI and Empowering People Through Technology 2 July 2025Solution providers HntvInfor
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HITEC Rewind: Hospitality Solutions’ Chris Boyle on Innovation, AI and the Rise of Hotel Commerce Platforms

At HITEC 2025, Chris Boyle, SVP and Chief Business and Strategy Officer at Hospitality Solutions, shared how the company is evolving under its new ownership by TPG. With a strong heritage in distribution and central reservation systems, Hospitality ...

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HITEC Rewind: Hospitality Solutions’ Chris Boyle on Innovation, AI and the Rise of Hotel Commerce Platforms 2 July 2025Solution providers HntvSabre
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HITEC Rewind: Duetto’s David Woolenberg on Profit Intelligence and the Evolving Role of the Revenue Manager

In this HITEC 2025 interview, David Woolenberg, former CEO and President of Duetto, introduces the company"s new Revenue and Profit Operating System (RPOs), a holistic framework that combines Duetto"s established revenue management tools with profit...

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HITEC Rewind: Duetto’s David Woolenberg on Profit Intelligence and the Evolving Role of the Revenue Manager 1 July 2025Solution providers HntvDuetto
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How Contactless Hotel Interactions Improve the Guest Experience w/ Tristan Gadsby & Alberto Santana

The Modern Hotelier - Episode #177: How Contactless Hotel Interactions Improve the Guest Experience | with Tristan Gadsby & Alberto SantanaIn this episode of The Modern Hotelier, we’re live from the iconic Dallara IndyCar Factory in Indianapolis, jo...

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How Contactless Hotel Interactions Improve the Guest Experience w/ Tristan Gadsby & Alberto Santana 1 July 2025Interview