Explainer Series

Hotel star rating systems: Everything you need to know

Hotel star rating systems: Everything you need to know

Hotel star rating systems can sometimes seem confusing or arbitrary. But they are traditionally relied upon by guests looking to make the best accommodation choices.

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Hotel Ratings & Classification

Hotel star rating systems: Everything you need to know

Hotel SOPs: Tips and examples to create your standard operating procedures

When quality, safety and consistency are at stake, hoteliers around the world turn to standard operating procedures (SOPs). It is a term that refers to more than a checklist of items but relies on careful consideration and training to achieve the de...

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Lodging Industry

SiteMinder

What is GOPPAR and how do you calculate it?

GOPPAR is a necessary performance indicator to track on a regular basis at your hotel if you want a good idea of your bottom line. Just like other metrics such as RevPAR or TrevPAR, GOPPAR allows you to look at key revenue insights and make smarter ...

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Revenue Management

SiteMinder

What Are the Benefits and Business Values of an RMS?

Considering adopting a revenue management system (RMS) for your hotel business? First, you must identify what you most want to achieve from your new technology. Are you investing in an RMS to drive more revenue? Or are you hoping to forecast more ac...

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Revenue Management

Duetto

What is EBITDAR and how do you calculate it?

EBITDAR is yet another way to track your hotel’s financial health. You might be more used to tracking metrics such as RevPAR, TrevPAR, or GOPPAR, but EBITDAR can really help you measure your performance against similar properties in the industry.

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Revenue Management

SiteMinder

Q: What is Hospitality Management?

Hospitality. An industry as diverse as the culinary delights that grace its establishments’ tables. A customer-oriented mindset is the guiding principle of the industry. Then there is management that stands for leadership and responsibility. Put the...

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Lodging Industry

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Education & Professional Development

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Hotelschools | Universities

EHL Hospitality Business School

What is TrevPAR and how do you calculate it?

TrevPAR is a key performance indicator to track on a regular basis at your hotel. Just like other metrics such as RevPAR and ADR, TrevPAR will give you key insights into how revenue is being earned at your property and what you can do to optimise it

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Revenue Management

SiteMinder

What purpose do hierarchies serve in the hospitality industry?

What purpose do hierarchies serve in the hospitality industry?

Having worked across several countries allowed me to receive exposure to the best business practices in the industry from international leaders in hospitality such as Marriott International and Relais&Chateaux. I could witness a difference between i...

Sultan Nurdaulet

Sultan Nurdaulet

Leadership Trainee at JW Marriott Indianapolis

sultanhotelier.com

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Human Resources

What purpose do hierarchies serve in the hospitality industry?

The advantages opt-out and opt-in housekeeping

What used to seem impossible is now becoming an accepted solution at many hotels worldwide. The talk is of opt-in and opt-out housekeeping. Reasons for this include the ongoing staffing shortage many properties face, as well as travellers’ preferenc...

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Revenue Management

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Oaky B.V.

What Is Metasearch and Why It’s Important for Travel Marketers

Hotels are always looking for new ways to attract travelers and drive direct bookings. From display ads to social media, video to native, marketers already have a great mix of options at their fingertips. However, a healthy multichannel marketing ap...

Dave Goulden

Vice President, Product at Sojern

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Revenue Management

Sojern