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HITEC Rewind: Shiji’s Ryan King on Why Experience Is the New Currency in Hospitality

At HITEC 2025, Ryan King, Senior Vice President for the Americas at Shiji Group, discussed why guest experience is measurable, and why it matters more than ever. He explained how tools like the Guest Review Index (GRI) allow hoteliers to detect oper...

Shiji Group
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HITEC Rewind: Shiji’s Ryan King on Why Experience Is the New Currency in Hospitality 9 July 2025Solution providers HntvShiji
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HITEC Rewind: Shiji Group’s Natalie Kimball on the Data Behind AI, Control, and the China Opportunity

Natalie Kimball, Vice President of Strategic Accounts for Americas and EMEA at Shiji Group, joined us at HITEC 2025 to discuss why hospitality cannot rely on AI unless the underlying data is correct. She highlighted Shiji"s comprehensive content too...

Shiji Group
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HITEC Rewind: Shiji Group’s Natalie Kimball on the Data Behind AI, Control, and the China Opportunity 9 July 2025Solution providers HntvShiji
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HITEC Rewind: IDeaS on Spotlight, AI Fluency, and the Future of Revenue Strategy

Klaus Kohlmayr, Chief Evangelist and Development Officer at IDeaS, joined us at HITEC 2025 to discuss Spotlight, the company"s new solution bridging the gap between revenue and marketing teams. Klaus explained how unified data, AI-powered decision-m...

IDeaS a SAS company
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HITEC Rewind: IDeaS on Spotlight, AI Fluency, and the Future of Revenue Strategy 8 July 2025Solution providers HntvIDeaS
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HITEC Rewind: Revinate CMO Karen Stephens on Voice, Personalisation and AI’s Role in Hospitality

At HITEC 2025, we spoke with Karen Stephens, Chief Marketing Officer at Revinate, about how recent leadership changes are driving innovation at the company. Karen highlighted the relaunch of their Customer Data Platform, new AI tools supporting voic...

Revinate, Inc.
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HITEC Rewind: Revinate CMO Karen Stephens on Voice, Personalisation and AI’s Role in Hospitality 8 July 2025Solution providers HntvRevinate, Inc.
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HITEC Rewind: HFTP President Justin Taillon on AI, Education and the Future of Guestrooms

At HITEC 2025 in Indianapolis, Justin Taillon, President of HFTP, shared his perspective on what made this year"s event exceptional. He discussed the strong exhibitor feedback, the popularity of AI-focused education sessions, and the diversity of th...

Hospitality Financial and Technology Professionals (HFTP)
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HITEC Rewind: HFTP President Justin Taillon on AI, Education and the Future of Guestrooms 7 July 2025Innovators HntvHFTP
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HITEC Rewind: Phunware on Mobile Engagement and AI in Hospitality

At HITEC 2025 in Indianapolis, we spoke with Jeremy Krol, COO of Phunware, about how mobile technology and AI are reshaping guest interactions in hospitality. Jeremy explained how Phunware"s platform enhances the guest experience by combining brande...

Phunware Inc.
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HITEC Rewind: Phunware on Mobile Engagement and AI in Hospitality 7 July 2025Solution providers HntvPhunware Inc.
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HITEC Rewind: Ira Vouk on AI, Tech Silos, and the 2025 Hotel Yearbook

In this HITEC 2025 interview, Ira Vouk, Editor-in-Chief of the Hotel Yearbook – Technology Edition, shares insights into the 2025 publication and why AI might finally help the hotel industry break free from legacy tech silos. She discusses the chall...

Ira Vouk Hospitality 2.0 Consulting
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HITEC Rewind: Ira Vouk on AI, Tech Silos, and the 2025 Hotel Yearbook 6 July 2025Innovators HntvIra Vouk Hospitality 2.0 Consulting
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HITEC Rewind: Canary Technologies’ Harman Narula on Using AI to Drive Revenue and Guest Experience

At HITEC 2025, Harman Narula, CEO of Canary Technologies, introduced the company"s new suite of AI solutions, including voice, messaging, and upselling tools. In our conversation, he explained how Canary"s AI products help hotels answer every call, ...

Canary Technologies
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HITEC Rewind: Canary Technologies’ Harman Narula on Using AI to Drive Revenue and Guest Experience 6 July 2025Solution providers HntvCanary Technologies
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HITEC Rewind: HFTP’s Frank Wolfe on Record-Breaking Growth and What to Expect in 2026

HFTP CEO Frank Wolfe joined us at HITEC 2025 in Indianapolis to reflect on a standout edition of the conference. He highlighted record numbers in attendance and exhibition space, a sold-out floor with a surge of new exhibitors, and an impressive lin...

Hospitality Financial and Technology Professionals (HFTP)
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HITEC Rewind: HFTP’s Frank Wolfe on Record-Breaking Growth and What to Expect in 2026 3 July 2025Innovators HntvHFTP
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HITEC Rewind: Floor Bleeker on AI Agents, Robotics, and Replacing the Hotel Tech Stack

At HITEC 2025, tech strategist Floor Bleeker offered a sharp view into the future of AI in hospitality. From autonomous agents and robotics to the transformation of the hotel tech stack, he sees AI replacing not just roles, but entire systems like P...

IN2 Consulting
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HITEC Rewind: Floor Bleeker on AI Agents, Robotics, and Replacing the Hotel Tech Stack 3 July 2025Innovators HntvIN2 Consulting