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Enseo Announces New Hires and Promotions to Strengthen Leadership and Drive Growth

Enseo, the essential technology services provider and innovator responsible for foundational technology in hospitality, announces the addition of Matt Guggenheim, Chief Financial Officer, as well as the promotions of Helen Jenkins to Chief Legal Off...

Enseo

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Enseo Announces New Hires and Promotions to Strengthen Leadership and Drive Growth

Choice Hotels International Introduces Mews Cloud Technology As Newest Property Management System Option For International Franchisees

[Amsterdam: 24 April 2025] – Choice Hotels International is introducing Mews as a property management system (PMS) option for international franchisees. The platform is designed to connect with Choice Hotels’ proprietary tools and systems using Mews...

Mews

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Property Technology

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Partnerships, Mergers & Acquisitions

Choice Hotels International Introduces Mews Cloud Technology As Newest Property Management System Option For International Franchisees

Data Delivers Over-Tourism Strategies

Using data and intelligence to create an accurate picture of a destination’s accommodation can prevent overcrowding and over tourism, according to research from Horwath HTL and AllTheRooms.

Horwath HTL

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Markets & Performance

Data Delivers Over-Tourism Strategies

Thompson Houston Awarded Best New Property at Hyatt’s Americas Owners Conference

Thompson Houston is pleased to receive the honor of “Best New Property,” designated during Hyatt’s 2025 Americas Owners Conference in February. Hyatt placed a spotlight on Thompson Houston for its striking design, unparalleled wellness offerings, an...

Hyatt Hotels Corporation

Hyatt Hotels Corporation

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Awards and Accolades

Thompson Houston Awarded Best New Property at Hyatt’s Americas Owners Conference

NEWH, Inc. to Honor Scholarship Recipients at HD Expo + Conference

NEWH, Inc. (Network of Executive Women in Hospitality), the premier organization dedicated to scholarships, education, mentorship, and networking in the hospitality industry, is proud to announce the winners of three scholarships to be awarded durin...

NEWH

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Awards and Accolades

NEWH, Inc. to Honor Scholarship Recipients at HD Expo + Conference

How to use ChatGPT to create hotel guest journeys and save time

How to use ChatGPT to create hotel guest journeys and save time

Imagine this, a couple books a weekend stay, and instead of a generic confirmation from the hotel, they receive a tip about a hidden sunset spot or a breakfast-in-bed option. Small touches like these can transform a regular visit into a memorable ex...

Willem Rabsztyn

Willem Rabsztyn

CEO & Co-Founder

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Sales & Marketing

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Information Technology

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Digital Marketing

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Guest Experience

How to use ChatGPT to create hotel guest journeys and save time

The Promised Use of AI For “Personalization” Is Being Oversold: True Personalization Requires A Person!

The Promised Use of AI For “Personalization” Is Being Oversold: True Personalization Requires A Person!

Note: This post is excerpted from Doug Kennedy’s recent training webcast titled, Understanding What Personalized Hospitality Is (and What It Isn’t!) Watch the replay here.

Doug Kennedy

President of the Kennedy Training Network

Kennedy Training Network (KTN)

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Chatbots, Robotics & AI

The Promised Use of AI For “Personalization” Is Being Oversold: True Personalization Requires A Person!

Recent Appointments

Chris Hall has been appointed Chief Revenue Officer at HIA Software, a product of Hotel Investor Apps, Inc.

Gaurav Sharma has been appointed Head of Hotels & Hospitality Group for India and Senior Director Hotel Capital Markets, Asia at JLL

Christian Chen has been appointed n Chen has joined the company as at Stonebridge Companies

Lanikai Lindsey has been appointed Resort Manager at Sensei Lanai, A Four Seasons Resort

Jim Mikolaichik has been appointed Chief Executive Officer (CEO) at Holiday Inn Club Vacations

Ranit Nag has been appointed General Manager at Howard Johnson by Wyndham Kolkata Airport

Aimbridge Hospitality Selects Canary Technologies for Digital Tipping

SAN FRANCISCO — Canary Technologies, the hospitality industry’s leading Guest Management System, has been chosen by Aimbridge Hospitality, the world’s leading third-party hotel management company, to enhance guest and associate experiences through C...

Canary Technologies

Canary Technologies

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Property Technology

Aimbridge Hospitality Selects Canary Technologies for Digital Tipping

When Edison Unveiled the Light Bulb, Candlemakers Predicted Doom—Are We Making the Same Mistake With AI?

When Edison Unveiled the Light Bulb, Candlemakers Predicted Doom—Are We Making the Same Mistake With AI?

In 1879, Edison didn’t just create illumination—he eclipsed an entire industry. Candlemakers didn’t merely fear change; they feared extinction. Sound familiar?

Ivana Johnston

Co-Founder and CEO, Puzzle Partner Ltd.

Puzzle Partner Ltd.

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Chatbots, Robotics & AI

When Edison Unveiled the Light Bulb, Candlemakers Predicted Doom—Are We Making the Same Mistake With AI?

Why Generic Proposals Fail and the 5 Strategies Hotel Sales Leaders Use to Win

Why Generic Proposals Fail and the 5 Strategies Hotel Sales Leaders Use to Win

Behind the elegant lobbies and carefully curated guest experiences of today’s hotels lies a surprising contradiction. While properties meticulously craft unique identities—from boutique urban retreats to sprawling beachfront resorts—their sales team...

Mike Pavicich

Director, Global Sales at SalesAndCatering.com, LLC

SalesAndCatering.com, LLC

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Sales & Marketing

Why Generic Proposals Fail and the 5 Strategies Hotel Sales Leaders Use to Win