Cloudbeds Observes Shift Towards Longer Stays
Hospitality management platform Cloudbeds has observed a moderate (1%) uptick in medium-term stays globally in 2023, accompanied by a slight decline of 2% in short stays.
Supplier News
BCD Travel reveals the top destinations of 2023 for U.S. business travelers
According to BCD Travel’s Cities & Trends 2023 United States edition, Europe accounts for seven of the 10 most visited intercontinental cities for American business travelers, with London being the most popular. The report is based on BCD flight and car rental data in 2023 in the U.S.
Hotel brands: Complete guide to the top hotel chains
Hotel brands are unique identities created by hotel chains or individual hotels to stand out in the market. They represent a mix of services, designs, and experiences tailored to different types of guests, such as luxury seekers or budget travellers. These brands help hotels attract loyal customers, showcase what makes them special, grow their revenue, and compete effectively in the busy hospitality sector.
The Travel Leader Podcast: Growing Self-Awareness with Stephanie Smith
On the latest episode of The Travel Leader Podcast Rachel Vandenberg asked about Stephanie’s story which is one of self-reflection, growth and pushing boundaries.
Revinate strengthens Senior GTM Leadership to accelerate growth on a global scale
Revinate, a global leader in hospitality technology, announces two appointments to its senior leadership team. Karen Stephens, Revinate’s current Chief Revenue Officer, will be the new Chief Marketing Officer. Doug Tilford joins the team as the new Chief Revenue Officer.
Hotelogix and KePSLA join hands to help hotels with efficient guest feedback collection and management
Hotelogix, a globally leading cloud-based hospitality technology provider, has announced the integration of its Hotel PMS with KePSLA, an online reputation management platform. This strategic integration aims to revolutionize how hotels collect, manage, and leverage guest feedback to understand their sentiment, identify areas of improvement to act accordingly, ultimately leading to enhanced reputation, more sales and revenue.
Hotelogix becomes the leading Cloud Hotel PMS in the Philippines
Hotelogix, a globally leading cloud-based hospitality technology provider, proudly announced that it has become the leading Cloud-based Property Management System for Hotels in the Philippines. This significant milestone was achieved following the successful signing of 57 properties with 7437 rooms belonging to the Global Comfort Group Corporation (GCGC), marking a monumental moment in Hotelogix's expansion within the Southeast Asian region’s hotel industry.
Kempinski Hotels elevates luxury hospitality standards prioritizing guest experience amid industry recovery
Shiji, the global hospitality technology innovator, analyzed thousands of guest reviews and found that Kempinski Hotels moved to first place in the Brand Competition analysis in 2023. Despite the challenges posed by the hospitality recovery period, Kempinski Hotels, the world's oldest luxury hotel group with 832 properties worldwide, has demonstrated unwavering dedication to elevating guest experiences. Kempinski Hotels invested significant effort into leveraging Shiji ReviewPro’s Brand Competition feature to analyze guest feedback data and make data-driven guest experience decisions.
Cybersecurity in the Hospitality Industry
Digital transformation is redefining many aspects of the hospitality industry, and the importance of cybersecurity cannot be overstated. The recent spate of high-profile incidents is a reality that many in the industry are coming to grips with. No entity, regardless of size or stature, is immune to the threats posed by cybercriminals. In building our products, I paid a lot of attention to this element, and we researched and learned a lot along the way. Taking from everything we learned, I’d like to offer some perspectives on the nature of these threats and the strategies and practices that can help safeguard hotels and their guests.
WorldVia Uses AI to Empower Travel Entrepreneurs with New Upgrades to WorldVia PRO
WorldVia Travel Group, a collection of leading travel brands and host agency in the United States, has unveiled the latest tech enhancements to WorldVia PRO, the company’s cutting-edge business management platform for travel agents and advisors. WorldVia PRO’s newest upgrades will supplement the platform to further serve as an inclusive tool for equipping travel professionals with the resources needed to efficiently manage and plan travel for their clients. The new WorldVia PRO tech features release also commemorates the platform’s launch one year ago and comes on the heels of a prior set of augmented features in November 2023.
Zouk Group Selects UrVenue as Technology Partner for Global Expansion
Zouk Group, a global lifestyle brand specializing in nightlife, entertainment, and dining, has selected UrVenue, pioneer of nightlife technology, as its global technology partner, expanding their current partnership to Zouk Group’s nightlife venues in Singapore, Japan, and Malaysia. Zouk Group and UrVenue first became partners in 2021 with the opening of Zouk Nightclub, AYU Dayclub, FUHU restaurant, and RedTail social gaming bar, all of which are located within Resorts World Las Vegas, a 3,500-room luxury resort on the Las Vegas Strip.
Langham Hospitality Group enhances guest experiences with Shiji's cutting-edge PMS technology
Langham Hospitality Group (LHG) has strengthened its service capabilities across its hotel portfolio with the deployment of Shiji Group’s Shiji Enterprise Platform PMS. The collaboration is a testament to the view that service excellence combined with cutting-edge technology can produce vastly superior outcomes for end users.
Visual Matrix Unveils Onscreen Guidance Tool to Enhance User Experience with Cloud PMS Software
Visual Matrix, a leading provider of innovative cloud-based Property Management System (PMS) solutions, announces the launch of an enhanced Onscreen Guidance Tool, designed to accelerate the learning curve and improve user experience with their Cloud PMS software.
Knowland Announces Certification Program to Advance Sales Proficiency and Increase Hotel ROI
Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced today the Knowland Certification Program. The program includes three certification credentials to help hotel sales professionals level up their skill sets, elevate their professional profile, and demonstrate proficiency with management. Knowland users can enroll in the certification course at https://academy.knowland.com.
Mews expands with new offices in the heart of Amsterdam and Barcelona
Mews, the industry-leading hospitality cloud, has opened two new offices in Amsterdam and Barcelona, building on the momentum of its strategic growth that saw a 116% revenue increase and a Series C investment of $185 million in 2022.
GAEMI Hotel Delivery Robot by ROBOTIS
ROBOTIS will be attending HITEC Toronto 2023, the world's largest hospitality technology conference to be held at the Metro Toronto Convention Centre in Toronto, Canada from June 26 – 29, 2023. Bringing in thousands of hospitality professionals from over 60 countries, HITEC Toronto provides exhibitors with the opportunity to showcase their products and services to high level professionals and key decision makers in the industry, enhancing their brand awareness and global visibility.
Two Easy Ways to Increase Your Hotel’s Security and Compliance
In honor of National Safety Month in June, we wanted to share a couple of proven ways for keeping your hotel staff safe on the job and protecting your bottom line from fraudsters.
Virtuoso® Shares Insights on Soaring Luxury Travel Demand
Virtuoso®, the leading global network specialising in luxury and experiential travel, is hosting its 2023 Symposium last week in Montréal, Québec. During the event’s General Session, Virtuoso Executive Vice President David Kolner presented proprietary data and industry insights before an audience of the industry’s top professionals from 35 countries.
Tripadvisor report reveals strong growth in review submissions and improvement in fraud detection rates
Tripadvisor®, the world's largest travel guidance platform, released the third edition of its Review Transparency Report, revealing detailed trends around review contributions and the steps taken to ensure the integrity of user-submitted content.
Sertifi Releases Hospitality Survey, Discovering New Ways the Hospitality Industry Can Automate Processes
Sertifi, developers of a complete agreements platform designed for hospitality and travel companies, partnered with Women Leading Travel & Hospitality to survey over 100 hotels, venues, and travel advisors and evaluate how they’re finalizing agreements and payments for events and group travel.